Ningbo Online Reviews 

204
•
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

I have ordered some chairs in March 2026. They promised it will be delivered in june but didn't come. I have contacted and emailed them like so many times but never I get a response back. Its 26th Au... See more

Rated 1 out of 5 stars

Let down- it’s my dad’s 90th birthday party this evening and I was two trestle tables short which I ordered back in March with a mid September delivery. Have been chasing all week and was promised del... See more

Rated 2 out of 5 stars

I ordered two Cannes chairs on 25th May but only received one item on 2nd June. Having contacted Ningbo Furniture that day they agreed that only one had been despatched and they would send the missing... See more

Rated 2 out of 5 stars

Invoiced for goods not in stock. Sent two emails asking for confirmation that refund would be arranged. No reply. Phoned twice was told someone would ring me back, nobody did. Third call did get confi... See more

Company details

  1. Furniture Store
  2. also in
  3. Furniture Manufacturer
  4. Furniture Wholesaler
  5. Garden
  6. Landscaper
  7. Landscaping Supply Store

Written by the company

Ningbo Online is the UK's leading supplier of venue contract furniture. Our wide range of venue tables and chairs are stocked and despatched in the UK, ensuring ultra fast delivery. For over a decade, Venues across the UK have relied upon Ningbo Online to supply high quality, and competitively priced contract furniture.


Contact info

1.9

Poor

TrustScore 2 out of 5

204 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.9

All reviews

(204)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

I was very impressed with the service ,the tables arrived the next day, well packaged and I am very pleased with them.

15 November 2013
Unprompted review
Rated 5 out of 5 stars

Excellent Service

The service from this company was outstanding right from the first phone call, nothing was too much trouble. The chairs arrived exactly when they told us they would arrive.
The quality for the price is unbeatable.
Will use this company again without a doubt.

26 October 2013
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We have made a new order and the staff were very helpful with product details & specifications.
It was a very quick turn around - rapid delivery.

5 STAR

thank you!

22 August 2013
Unprompted review
Rated 4 out of 5 stars

Mission accomplished!

We needed to replace some very old and very heavy old tables which are used three or four times a year. I bought one table to inspect and then a further eleven grade B tables.

25 June 2013
Unprompted review
Rated 5 out of 5 stars

club can now sit down for tea

a lady called eve bateman dealt with my request quickly efficiently and very professionally.the banqueting chairs are of excellent quality and will have no hesitation using this company in the future.yours truly chairman thorne colliery c.c

13 June 2013
Unprompted review
Rated 3 out of 5 stars

Only haft the chairs deliveried

we only received half of the chairs ordered and had to pay a member of staff to come in on Saturday to unwrap and deliver the other half of my order when deliveried

3 June 2013
Unprompted review
Ningbo Online logo

Reply from Ningbo Online

We were sorry for the delay in 1 of your 3 palettes but 2 arrived on the day you requested you were informed on the Friday by our sales team that we would arrange the last pallet before 9 am on the Saturday to assure we wouldn't inconvenience your customer of which we did that.

Rated 5 out of 5 stars

Brilliant service!!!!

Thanks to Eve and the team for such great service, you really put yourself out at short notice. Will definitely use you again.
Sue and all at Christian Faversham.

21 January 2013
Unprompted review
Rated 5 out of 5 stars

excellent service, helpful staff.

My order was dealt with in a professional courteous manner and delivered exactly when I was told they would be. The chairs I received were of , exceptional quality, fqar better than I expected to be honest. Really comfy and exactly what I was looking for. I would recommend Ningbo to ny one. An absolute delight to do business with.

19 January 2013
Unprompted review
Rated 5 out of 5 stars

PROBLEM-FREE SHOPPING :-)

From my first contact with Ningbo the help and service were first class. Replies to e-mails came back immediately. All my queries - and there were quite a few! - were dealt with promptly and efficiently. Everyone who has seen the chairs and sat upon them in our Village Hall has been pleased with them. They look very smart and are very comfortable. Delivery was on time (a slight hiccough here - the delivery man did not ring our caretaker with his ETA as expected - but he is not a Ningbo employee). However, he very willingly helped to unload the 200 chairs. Yes, they were extremely well wrapped up for safe transport, and the snag here was that it took us ages to unwrap them!!! So pleased with everything that I suggested to Katie, who saw us through the whole process, that she deserved a bonus! Thank you, Ningbo!

18 January 2013
Unprompted review
Rated 5 out of 5 stars

Faultless, and highly recommended

I was concerned that the trestle table price looked a little low compared to other on line options, but my queries were replied to very swiftly, delivery arranged easily and the tables appear fine and were delivered as promised.
Always seems a lottery to me to who to use for ad hoc purchases through internet searches, Ningbo were great and I couldn't fault them.

18 January 2013
Unprompted review

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