Ningbo Online Reviews 

204
•
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

I have ordered some chairs in March 2026. They promised it will be delivered in june but didn't come. I have contacted and emailed them like so many times but never I get a response back. Its 26th Au... See more

Rated 1 out of 5 stars

Let down- it’s my dad’s 90th birthday party this evening and I was two trestle tables short which I ordered back in March with a mid September delivery. Have been chasing all week and was promised del... See more

Rated 2 out of 5 stars

I ordered two Cannes chairs on 25th May but only received one item on 2nd June. Having contacted Ningbo Furniture that day they agreed that only one had been despatched and they would send the missing... See more

Rated 2 out of 5 stars

Invoiced for goods not in stock. Sent two emails asking for confirmation that refund would be arranged. No reply. Phoned twice was told someone would ring me back, nobody did. Third call did get confi... See more

Company details

  1. Furniture Store
  2. also in
  3. Furniture Manufacturer
  4. Furniture Wholesaler
  5. Garden
  6. Landscaper
  7. Landscaping Supply Store

Written by the company

Ningbo Online is the UK's leading supplier of venue contract furniture. Our wide range of venue tables and chairs are stocked and despatched in the UK, ensuring ultra fast delivery. For over a decade, Venues across the UK have relied upon Ningbo Online to supply high quality, and competitively priced contract furniture.


Contact info

1.9

Poor

TrustScore 2 out of 5

204 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.9

All reviews

(204)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Quick, reliable Service

Really good pricing, quick delivery but wouldnt take the chairs off the palettes to bring them in as they were too high stacked to come through the doors, and it took our porter a while on his own to bring them in from the rain.

26 November 2012
Unprompted review
Rated 4 out of 5 stars

Good service but poor after service.

Had to order over the phone owing to a glich on the system. Service was very good with prompt delivery BUT although an email warned of problems re damaged goods what it should have said was, sign for the delivery and mark it damaged as TNT do not accept claims unless marked damaged. As one cannot unpack the goods to check owing to the delivery driver cannot wait, it is better to mark damaged then covered and if it is okay then no need to persue.

28 October 2012
Unprompted review
Rated 4 out of 5 stars

Good service, good products

Shopped around for chairs and tables. Found Ningbo had what !
I wanted at a good price. Bit of a delay initially, but prompt delivery when the tables were back in stock. Would use them again.

25 October 2012
Unprompted review
Rated 5 out of 5 stars

excellent service excellent product

The service we recieved was excellent our queries were followed up in a timely manner. We requested to delay delivery this was no problem and once arranged was efficient. The chairs we bought were packaged carefully and make our function room look much better! We hope to buy more from Ningbo soon.

18 October 2012
Unprompted review
Rated 5 out of 5 stars

Excellent prices and service

I had an excellent experience dealing with Ningbo. They were able to be helpful about delivery times. The chairs ordered met my expectations and have received positive comment from others. Recommended.

17 October 2012
Unprompted review
Rated 5 out of 5 stars

Comfy bums on seats

These are simply the best chairs, at the best price we could find on the internet. They stack at least 8 high and the comfy seats and backs are still in perfect shape after 2 years ware.
The Ningbo company were very polite and helpful on the phone and the 50 chairs were delivered on a pallet, completely protected be industrial cling film. The whole village Hall committee are delighted with our new chairs.

17 October 2012
Unprompted review
Rated 4 out of 5 stars

Very patient helpful staff

Despite our delay in confirming whether we needed the products or not staff were very patient with our company. Our first order was executed efficiently and products good

16 October 2012
Unprompted review
Rated 5 out of 5 stars

Chair success.

Delighted to find a human voice on the other end of the 'phone when I contacted to enquire about the chairs. Not only a human voice, but a very helpful person who responded politely and efficiently to all my subsequent telephone calls. The chairs are equal to and possibly better than my expectations, and have been admired by many users.

The only down-side for me was the delivery company who I suspect are more used to delivering to large premises and clearly were not that sympathetic to an individual person "manning" the Church Hall site all day waiting for the delivery and then after arriving after 5.30 pm, simply unloading the pallet of chairs and responding to my question about the wooden pallet with "burn it".

The chairs are a success and the service from Ningbo was very helpful in deciding on buying the chairs. I have since past on the company's name to a business man.

15 October 2012
Unprompted review

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