Generally good expirence but the link to the order did not work
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Replied to 60% of negative reviews
Typically replies within 1 month
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When I inquired you answered me…
When I inquired you answered me immediately,,,also giving me a tracking number and assurance of delivery with your phone number and communication. It did take a long time to get here that I wasn’t used to with orders but I would order again and recommend your product to others.Thank you.
Easy ordering. Long delivery time
Easy ordering and great pricing. The only downside was the shipping time — it took 15 days to receive my order, even though both the item and I are located in North America.
Was able to order this item from Canada…
Was able to order this item from Canada and Canadian company. Can only find this at surgeons office in Ontario. Came fairly quickly from Vancouver. Price was better then doctors office. First time ordering from here and was happy.
great product
great product. Soy sauce fermented in barrels is the only way to go for taste and umami
This company is a SCAM - be warned
This company is a scam. I cannot believe I never read the reviews where there were very clear warnings. While I did receive the product - but only 1 carton of Edensoy milk for over $90. I stupidly assumed I was getting 6 cartons. I am very embarrassed. PLEASE do not fall prey to this company.

Reply from NineLife Canada
Though DHL messed up my delivery
Though DHL messed up my delivery. I finally got my order, and I like the quality of it.
Price gouging and terrible customer service
I ordered hard to find products from this NineLife Canada. They did not provide a ship date (or even a shipping window) and no invoice. After a few days, I asked for a ship date and got a form reply with no answer. After expressing my dissatisfaction, I got a vague shipping window. I got tired of waiting, looked harder for other sources and found out NineLife was charging 400 % more than a competitor for a similar item. I asked for my order to be cancelled. They shipped the product within hours of my cancellation request. I asked for them to contact the shipper and have the package returned to origin and they refused. Be warned this company practices price gouging and has terrible customer service.

Reply from NineLife Canada
Love your product!
Fast shipping!
A logn wait for product to arrive
Found it very long to wait for the order to come, and it was very expensive (I am a retired senior on a low income), Hoping this will help with the concerning sinus issues I've had (mucous and phlegm chocking me when I lay down in bed), It only goes away when I am asleep.
Wonderful customer service
Wonderful customer service! They dealt with my shipping issues immediately and used another shipping company. When my parcel went missing, immediately they sent my order again at no cost. Not many companies would deal with this matter immediately like they did. They listened to my issues and rectified the situation by investigating and because of it I'm a happy customer!
Fast shipping, product as described
Product is as described. Easy to order. Arrived ahead of scheduled.
Not enough information to know how much to take to help get rid of gall stones
Just not enough information on how much to take a day
Love it!!haritakkii🥰
NineLife were very prompt responding to…
NineLife were very prompt responding to my order request, and when the delivery of my product was delayed, they looked into it immediately and were able to give me an accurate, revised delivery date. I have found them to be polite, responsive and helpful, and I would use them again.
Terrible experience
I had an absolutely terrible experience with NineLife.ca, and I feel obligated to warn others.
This company is, in my opinion, most likely operating like a scam. I received a product that was clearly substandard and shockingly, it doesn’t even appear to be authorized for sale in Canada. That alone is a massive red flag.
When I tried to resolve the issue, they refused to provide a proper refund. No accountability, no proper customer service, just complete disregard for basic consumer rights. It’s beyond frustrating and frankly unacceptable.
Businesses like this should not be allowed to operate. The lack of transparency, the questionable products, and the refusal to make things right all point to something seriously wrong.
Avoid NineLife.ca at all costs. Do not get trapped like I did.
easy to find company from web search of…
easy to find company from web search of product
Very easy to use your service
Very easy to use your service, appreciated the txt confirmations, and the quick delivery. Thank you.
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