Fantastic place, I had to have my irons and wedges re gripped and after advice to go larger due to over gripping I visited Nine by Nine , Jordan was very helpful and fitted me to the grips by offer... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very knowledgeable club builders with excellent customer service. My last order was my first order with nine by nine but I've just ordered some more clubs from them because they were so good
Company replied
Great communication, shaft I wanted was out of stock , was willing to wait and was contacted directly and other options given , help was second to none. I waited for the original order to be restocked... See more
Company replied
Having purchased twice from Nine By Nine I can only praise them for the excellent build quality of every club I've ordered and received Shout out to Matt and Mark for their speedy responses to any ema... See more
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Company details
Written by the company
More than just a premium golf equipment retailer, Nine by Nine Golf are committed to long standing customer partnerships, supporting golfers to achieve their very best game. The Nine by Nine team has a long history with the game of golf as well as a deep knowledge and understanding of the technology and products on offer.
Contact info
Glenmore Business Park Unit 37, PO19 7BJ, Chichester, United Kingdom
- 01243 684192
- hi@ninebyninegolf.com
- ninebyninegolf.com
4.8
Excellent
664 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Fantastic service
6 December 2023
Great from start to finish
Great from start to finish, had a question which was answered straight away.
And only waited a couple of days for delivery.
28 November 2023
Reply from Ninebyninegolf
Dear Des
Thank you for taking the time to write such a great review. From start to finish, we take great pride in being knowledgeable and providing exceptional service. It's fantastic to hear that your question was addressed promptly, and we appreciate your kind words about our customer support.
We're also pleased to hear that the delivery process met your expectations, with your order arriving in just a couple of days. Your satisfaction is our priority, and we're grateful for the opportunity to serve you.
If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future and hope you have great success with your new Mizuno ST-Z 230 Hybrid.
Thanks again for choosing us!
Kind Regards,
Fynn
TM Stealth Iron set fitted
Great support and perfect fitting of the clubs. All requests had been fulfilled without extra cost.
Shipment to Germany performed w/o any problems.
Clubs arrived save packaged at my home👍
22 November 2023
Reply from Ninebyninegolf
Hi,
Thank you for sharing your positive experience with us. We're thrilled to hear that you received great support and that the fitting of the clubs was perfect.
We're also pleased to hear that the shipment to Germany went smoothly. Your satisfaction is our priority, and it's rewarding to know that we met your expectations.
If you have any more feedback or if there's anything else we can help you with, please feel free to reach out. We appreciate your trust in us and look forward to seeing you again in the future.
Thank you once again for choosing us!
Best regards,
Fynn
I bought the item online and after 10…
I bought the item online and after 10 days had to email for a delivery date,was only told then there was a delay,then again the week later had to email again for another update,I expected a lot better service
23 November 2023
Reply from Ninebyninegolf
Dear Michelle,
Thank you for bringing this to our attention, and we sincerely apologise for the delay and the inconvenience it has caused you. We understand your frustration, and we're committed to addressing this matter.
Upon investigation, we discovered that we attempted to contact you regarding the delay on the 23rd October, but unfortunately, it seems our email may not have reached you. We apologise for any confusion.
We value your business and appreciate your understanding. If you have any further concerns or if there is anything we can do to make this right, please don't hesitate to reach out to us.
Thank you for your patience and for giving us the opportunity to address the issue.
Kind Regards,
Fynn
Very clear instructions as regards…
Very clear instructions as regards booking, very good service all round 10/10
22 November 2023
Reply from Ninebyninegolf
Dear Nicholas,
Thank you for sharing your fantastic feedback with us. We're thrilled to hear that you found our booking instructions very clear and that you experienced excellent service throughout.
Receiving a 10/10 from you is truly appreciated and motivates us to continue delivering top-notch service.
We value your trust in us and look forward to serving you again in the future. We hope we've contributed positively to your golfing journey!
Thanks once more for choosing us!
Best regards,
Fynn
Quick and easy to order and very quick…
Quick and easy to order and very quick delivery . Very competitive prices , would definitely recommend and use again
21 November 2023
Easy to order and delivered on time
16 November 2023
Great customer service and fast delivery
Great customer service. Fast delivery. Well packaged.
8 November 2023
Reply from Ninebyninegolf
Hi Jack,
Thank you for the amazing review. We are really pleased to hear that you thought our customer service was great and that you received your order well packaged and in good time. We hope you enjoy it.
Kind Regards,
Fynn
Golf Tech UK
Great communication and clubs arrived…
Great communication and clubs arrived very fast, just as ordered.
1 November 2023
Reply from Ninebyninegolf
Hi Thomas,
Thanks for the great review. We always strive to be great at communicating so it really pleases us to hear that our hard work is paying off. We hope you enjoy your order and to hear from you again.
Kind Regards,
Fynn
Golf Tech UK
Customer service is excellent and…
Customer service is excellent and products quality and price are excellent
26 October 2023
Reply from Ninebyninegolf
Hi Jordan,
Thank you for leaving such a great review. Good to hear that you thought our customer service was excellent. We hope you enjoy your new TaylorMade MG4 wedge.
Kind Regards,
Fynn
Golf Tech UK
Very fastest feedback and shipping
Very fastest feedback and shipping. Best price and quality!!
20 October 2023
Fantastic to deal with ! A+
great customer service ! excellent build quality and top notch packaging. would recommend ! some of the best i have seen :)
25 October 2023
Reply from Ninebyninegolf
Hi Philip,
We really appreciate the amazing review. Glad that you thought the build quality and packing was top-notch. Hope your new clubs have made a great impact on your game.
Kind Regards,
Fynn
Golf Tech UK
Top notch
My query was dealt with efficiently and speedily.
My modified clubs have been game changing.
Money well spent.
Have recommended you to my friends.
16 October 2023
Reply from Ninebyninegolf
Hi Brian,
Thank you for the amazing review. Glad to hear that our team was of great help and that we've been able to help you in your golfing journey.
Kind Regards,
Fynn
Golf Tech UK
Order took a little longer than…
Order took a little longer than expected, but the product was as expected.
9 October 2023
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