Night Operators Reviews 

They have fixed mistakes that were made before the order was shipped. And fixed everything so I got exactly what I needed.And there are a company that i'm going to buy more from thank you again

Initialy because of the way the product was advertised what I purchased isent what I thought I was recieving that being said they stayed in contact and were quickish to respond to inquries

I ordered a tan XL helmet, I received a black large.
I ordered the HEAT/VIPER bridgeable Monoculars and I only got the viper, and when I emailed them about it they told me I didn't order both.
I emailed them screenshots of the receipts and they've not returned four emails.
The IR Monocular works well, I tried it once, but as far as paying for the helmet, earmor, both Monoculars, and only the IR being the correct item in the Order, I'm going to return all of it and just buy from another source.

Love the vipers, and love the heat even more! I was very impressed with your products! I’ll be ordering another heat since I was so happy with it! Awesome product, awesome cost, and awesome customer service! Keep doing what you’re doing over there at Night Operators! You guys killing it! 5stars down the line!

I ordered a monocular. It never came. My credit card company refunded my money. I ordered a second time. I then ordered a helmet . I received the helmet today. Never received the second monocular.

I didn't receive half of what I paid for, I opted for aluminum mounts and got plastic, the extra batteries I paid fir never showed up. The product was damaged when it finally did arrive, the battery compartment on both optics where corroded already without even having batteries in them.

Im still learning how to use the equipment, but it really a great value for your dollar if your first starting off. Before you go pro . Great goggles for my tactical equipments and tools.very professional look ..

It works great, everything shipped when ready, good customer service

I’d say overall they’re pretty good with only a couple of downside being the need for an IR light to be able to see anything with them and the NVG mount being pretty brittle

Over all I love them and I can’t wait to get some practical use out of them

I’m very satisfied with the equipment which I ordered. I finally received it after a slight delay and I’m waiting to use it and experience it for what is designed for very happy with the customer service and with the communication thank you very much.

Great products and service.

Even through the shipping delays due to the warehouse relocation as well as international shipping issues the company has stayed in constant contact with me to keep me up to date on all concerns as well as went above and beyond to make sure I was informed and happy.

Still haven't received it. Ordered in February. However the response to my query's have been very vigilant. I understand that it's not easy running a business that sends around the world. It hasn't deterred me from future purchases.

Good communication, gave options for delay on delivery,

Great products

I have not received my order yet, but I will update when I receive it.

right after I placed my order, there were shipping issues not just with night operators But with a lot of other tactical gear companies. during the shipping outages night operators always kept great communication offering email updates within 8 hours of reaching out to them. along with multiple chances to cancel and receive full refunds of my order. it’s their Communication and straightforwardness with the shipping delays that I’m giving them a four star and not a 1 or 2 this kind of customer service is not found at many companies. they will have my continued business because of this experience.

I needed these Night ops so I looked the company up found them and made my order. Three weeks later it still hasn’t shipped. I highly recommend you find somebody else to buy your night ops from.
When I questioned about my order, they canceled it. Horrible company.

Took some time but they honored their deal.

Even though there we some delays in shipping, (not due to the fault of them), they were honest and upfront about the delays, ensuring to answer any and all questions quickly. Their A.I system is actually comprehensive, and if it cannot help you will immediately elevate your ticket to the appropriate channels, who will once again be swift to alleviate any headaches or curiosities. I have not fully recieved my orders ( I had several at once) but what I have recieved is top notch build quality, robust design, and ease of mind throughout the entire process. I plan to do a more comprehensive review on the Viper/Heat kit when it arrives, But the mounts and all other hardware including their previous iterations and the fusion kit i have either used, tested, or had tested by someone within my team. Would 100% recommend.