DONT ORDER!! Took nearly 10 days to send my parcel. Couldn’t provide me with tracking when asked on numerous occasions. When finally gave the tracking and it was delivered it was the wrong items and n... See more
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So I ordered about 100 pounds of iceberg snus two weeks ago and they have yet to arrive. In fact they have not even been delivered. I therefore sent them an email to be reimbursed because I ordered el... See more
Hands down the best customer service I’ve ever seen. I was talked through the ordering process, different payment options, and even given suggestions as to what products/flavors they like the most. I... See more
Absolutely amazing prices for the longevity of these products depending on use. Fast deliveries (within a day or 2) and of course they have flavour packed pouches!! Highly recommend.
Company details
Written by the company
Sales of Nicotine Pouches. All products are EU Regulated. We provide an excellent customer service with express delivery and often gifts with orders :)
Contact info
United Kingdom
- nicotinepods.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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I ADVISE DONT ORDER
DONT ORDER!! Took nearly 10 days to send my parcel. Couldn’t provide me with tracking when asked on numerous occasions. When finally gave the tracking and it was delivered it was the wrong items and not the ones I ordered/ ones that were pictured. Never ever ordering again and I don’t advise anyone else. I have screenshots off all conversations!
Missing Orders
Placed an order payed £50 for it including a £5 delivery fee and nothing showed up. No contact from the company, my attempts to get in touch have been answered with silence. AVOID ❌
They are scammers!
So I ordered about 100 pounds of iceberg snus two weeks ago and they have yet to arrive. In fact they have not even been delivered. I therefore sent them an email to be reimbursed because I ordered elsewhere and have got no responses. I also asked them for updates on my delivery status a week prior and same I didnt get any responses. Unless they fix my order, I wouldnt recommend buying anything from them!
Absolutely amazing prices for the…
Absolutely amazing prices for the longevity of these products depending on use. Fast deliveries (within a day or 2) and of course they have flavour packed pouches!! Highly recommend.
Excellent
Fast delivery come on under a week good product. Would highly recommend
Excellent
Fab! Speedy delivery. Great products. Will be ordering again
2 Weeks
Been waiting on shipping for 2 weeks hasnt even been shipped yet and i tried emailing for a refund to no response
#NP11235 Order Number
Been waiting 4 weeks for my delivery…
Been waiting 4 weeks for my delivery which still hasn’t come! customer service has been absolutely shocking with a refund still not delivered either would definitely not recommend here either a scam or bad business!!

Reply from Nicotine Pods UK (NPUK LTD)
Snus for life
Great company
Great customer service as well as…
Great customer service as well as products, ships all the way to Aussie which is amazing. Would highly recommend definitely the best 💯
Such good communication quick delivery…
Such good communication quick delivery conviniebt pricing and very good customer service I would highly recommend
Super
Super! Easy and quick to respond to questions, definitely recommend this business
Great website and fast delivery
Great website and fast delivery. Best service I’ve had
Always good stock and product
Always good stock and product, always quick and easy service never any issues
Ordered on Monday night and was here…
Ordered on Monday night and was here Tuesday afternoon- even included a voucher for next purchase :)
Cannot fault this service
Cannot fault this service. Great quality product with efficient delivery. Will definitely use again.
Always arrives sharp with fast…
Always arrives sharp with fast delivery!
Products are great wouldn’t buy from anywhere else now iv found them!
Great customer service, ships to USA
Hands down the best customer service I’ve ever seen. I was talked through the ordering process, different payment options, and even given suggestions as to what products/flavors they like the most. I recommend buying 10 at a time as it saves you a good amount of money, very excited to try these as it was very hard to find a website that ships to the USA and has the products I want, but this site made things very easy and I will definitely be coming back in the future.
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