Nicholson Eyecare is excellent. Claire is very thorough and efficient, and explains everything as she does my eye test, she couldn’t be better. The other staff are also excellent, explaining all o... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Have now purchased two pairs of glasses with Nicholson Eyecare. Sunglasses with multifocal lenses and every day glasses again with multifocal but also transition lenses. Excellent service throughout... See more
Company replied
I find visiting Nicholson Eyecare a pleasure, always greeted with a smile. Very efficient, prompt service when ordering new glasses or getting repairs. Clair is so good at explaining things in plain E... See more
Company replied
One of the most thorough, careful, helpful and considered eye tests I've ever had, using a variety of modern machinery and essential human skill and knowledge...followed and backed up by the shop flo... See more
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Company details
Written by the company
Nicholson Eyecare is a leading optometrist practice near Christchurch, offering a wide range of high-quality eyecare services including children's eyecare, contact lenses, NHS and private eye examinations, MECS, CUES, glaucoma monitoring, Ortho-K, Eye Plan and hearing care. We pride ourselves on providing exceptional customer service and ensuring our patients receive the best care possible. Trust us to take care of your eyes and vision needs.
Contact info
1 Runnymeade , BH23 8NJ, Christchurch, Bransgore, United Kingdom
- 01425673343
- info@nicholsoneyecare.co.uk
- nicholsoneyecare.co.uk
4.9
Excellent
170 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I have complicated eyes and this was my…
I have complicated eyes and this was my first visit. Fantastic experience from start to finish, lovely friendly team and the latest equipment to do a thorough eye test.
8 September 2026
Unprompted review
Reply from Nicholson Eyecare
Thank you so much for sharing your experience, Matt. We're delighted to hear that you felt well cared for and appreciated the team's friendliness and our advanced equipment. It's wonderful to know that your first visit went smoothly and met your needs.
Why would you go anywhere else
Why would you go anywhere else. Very professional and friendly experience .A real pleasure to visit Nicholson Eyecare.Thank you.
12 September 2026
Unprompted review
Reply from Nicholson Eyecare
Thank you, John, for sharing such positive feedback. It's wonderful to hear that you had a professional and friendly experience with us, and we're delighted that your visit was a pleasure. Your kind words are truly appreciated.
Nicholson Eyecare is excellent
Nicholson Eyecare is excellent. Claire is very thorough and efficient, and explains everything as she does my eye test, she couldn’t be better. The other staff are also excellent, explaining all options when getting new lenses or glasses. I can’t recommend them more highly.
10 September 2026
Unprompted review
Reply from Nicholson Eyecare
Thank you so much for sharing your wonderful feedback, Linda. It’s fantastic to hear that you felt well cared for by Clare and the rest of the team, and that the explanations and support made your experience so positive. Your kind words mean a lot to everyone here.
Very knowledgeable
Very knowledgeable, friendly and helpful staff.
10 September 2026
Unprompted review
Reply from Nicholson Eyecare
Thank you for sharing your kind feedback. It’s wonderful to know that you found the staff knowledgeable, friendly, and helpful. Your experience is truly appreciated.
Fantastic service
Fantastic service from the moment you book the appointment, through to the fitting of the new glasses which are very high quality
8 September 2026
Unprompted review
Reply from Nicholson Eyecare
Thank you so much for sharing your experience, Trevor. It’s wonderful to hear that every step of your visit—from booking the appointment to receiving your new glasses—met your expectations. We truly appreciate your kind words about our service and the quality of our eyewear.
Exceptional service
Exceptional service and very knowledgeable optometerist who answered all my questions, kind helpful staff. Thank you Nicholson Eyecare.
8 September 2026
Unprompted review
Reply from Nicholson Eyecare
Thank you for sharing your wonderful feedback, Salty Swim. It's great to hear that you found the service exceptional and the team knowledgeable and helpful. Your kind words are truly appreciated and motivate everyone at Nicholson Eyecare to continue providing excellent care.
You can always rely on the good service…
You can always rely on the good service Nicholson's provide, from booking your appointment, eye test and choosing and fitting of new spectacles.
Very professional and friendly staff.
8 September 2026
Unprompted review
Reply from Nicholson Eyecare
Thank you, David, for taking the time to share your kind words. It's wonderful to hear that you appreciate the professionalism and friendliness of the team, as well as the smooth process from booking to fitting new spectacles. Your feedback means a lot to everyone here at Nicholson Eyecare.
Staff are all helpful and professional
Staff are all helpful and professional. Felt really cared for and confident about what was done.
2 September 2026
Unprompted review
Reply from Nicholson Eyecare
Thank you for sharing your experience, Ted. It's wonderful to hear that you felt cared for and confident during your visit, and that our team made a positive impression. Your feedback is truly appreciated.
30 years of excellent service
Efficiency, care and attention. Always friendly. Have used them for 30 years and would hate to have to go anywhere else. Excellent.
4 September 2026
Unprompted review
Reply from Nicholson Eyecare
Thank you so much, Keith, for sharing your long-standing experience and kind words. It’s wonderful to hear that the efficiency, care, and friendliness of the team have made such a positive impression over the years. Your continued trust truly means a lot.
I received the best professional and…
I received the best professional and compassionate care from Clare and highly recommend
2 September 2026
Unprompted review
Reply from Nicholson Eyecare
Thank you so much, Phillip, for sharing your positive experience and kind words about Clare. It's wonderful to know that you felt well cared for and supported during your visit. Your recommendation means a great deal to us and the entire team at Nicholson Eyecare.
Amazing staff & service
Staff are friendly and extremely knowledgable. This was my first visit to Nicholson Eyecare and it's a completely different level of service and care to anothert local opticians I have used in the past. I can't recommend them enough. Amazing
27 August 2026
Unprompted review
Reply from Nicholson Eyecare
Thank you for sharing such positive feedback, Stephen. It’s wonderful to hear that your first experience with us made such a strong impression and that our team’s friendliness and expertise stood out to you. We truly appreciate your recommendation and are glad you felt well cared for during your visit.
Eye testing for over 20 years …
Nicholson Eyecare has been testing my eyes and supplying me with specs for over 20 years. I have always received a very good service with great after service.
7 August 2026
Unprompted review
Reply from Nicholson Eyecare
Thank you so much for your kind words and for being a loyal client for over two decades. It means a great deal to know that you have consistently appreciated both our service and ongoing support. Your feedback is truly valued by the whole team.
Thank you for the thorough examination…
Thank you for the thorough examination and all the help with choosing wonderful spectacles!
31 July 2026
Unprompted review
Reply from Nicholson Eyecare
Thank you so much for your kind words, Volha. We're delighted to hear that you felt well taken care of during your examination and enjoyed selecting your new spectacles. Your feedback means a lot to us and motivates the team to continue providing attentive service.
Unhurried eye examination
Pleasant environment and unhurried. My eye test was thorough, I paid for the additional aspects above the NHS basic. I was fully informed about all the aspects of the tests.
29 June 2026
Unprompted review
Reply from Nicholson Eyecare
Thank you for sharing your experience and for highlighting the thoroughness of your eye test. It's wonderful to know that you felt well-informed and comfortable throughout your visit. Your feedback is greatly appreciated.
Excellent opticiens
Clare is extremely meticulous with her eye tests and is always very happy to spend time answering any questions I have, in a way they's easy to understand. I always have confidence in what she advises. She has built a good team, who are there to help provide the best for each individual rather than to sell the most profitable product.
1 June 2026
Unprompted review
Reply from Nicholson Eyecare
Thank you so much for sharing your thoughtful feedback. It’s wonderful to hear that Clare’s attention to detail and clear communication have made you feel confident in your care. Your kind words about the team’s supportive approach mean a great deal and reflect the values that are important at Nicholson Eyecare.
Great experience at Nicolsons
Great experience at Nicolsons. Great customer service - thank you Holly. Claire is an amazing optician, explaining everything as she goes along. Have used them for 6 years now and would not go anywhere else.
4 June 2026
Unprompted review
Reply from Nicholson Eyecare
Thank you so much, Sharon, for sharing your wonderful feedback. It's fantastic to hear that Holly and Clare made your visits so comfortable and informative. Your continued trust over the past six years truly means a lot to everyone at Nicholson Eyecare.
After many years of disappointment at…
After many years of disappointment at the large chain store opticians I decided to try an independent and Nicholson did not let me down.
A marvellous thorough eye test by the lovely Clare, who filled me with confidence that I was finally enjoying a first rate service.
Thank you so much,
Mark Furber
13 May 2026
Unprompted review
Reply from Nicholson Eyecare
Thank you for sharing your experience, Mark. It’s wonderful to hear that Clare’s thorough approach made such a positive impression and helped you feel confident in your eye care. Your kind words about the service mean a great deal to the team at Nicholson Eyecare.
Service from start to finish very…
Service from start to finish very professional. We purchased 3 pairs of spectacles with a great choice of frames plus additions like Transions.
13 May 2026
Unprompted review
Reply from Nicholson Eyecare
Thank you, Gail, for sharing your positive experience and highlighting the variety of frames and lens options available. It’s wonderful to hear that you found the service professional throughout your visit and that you’re enjoying your new spectacles.
Claire is excellent and so is all the…
Claire is excellent and so is all the staff, I highly recommend Nicholson eye care and I will return for another check up in the future
Best opticians I have been too
Chris Thomas
25 April 2026
Unprompted review
Reply from Nicholson Eyecare
Thank you so much, Chris, for sharing your kind words about Clare and the rest of the team. It’s wonderful to hear that you had such a positive experience and that you consider Nicholson Eyecare the best opticians you’ve visited. Your recommendation means a lot to everyone here.
My first visit to Nicholson Eyecare
My first visit to Nicholson Eyecare
A very welcoming reception
Claire the optician was so friendly and professional and made me feel completely at ease
Thoroughly recommend
20 April 2026
Unprompted review
Reply from Nicholson Eyecare
Thank you, Beverley, for taking the time to share your experience. It’s wonderful to hear that you felt welcome and at ease during your visit, and that Clare’s friendly and professional approach stood out. Your recommendation means a great deal.
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