Hello Mariah,
Thank you for sharing your concerns.
We would like to respond directly to the main point in your review. Reports involving domains allegedly linked to illegal content are not ignored. As a domain registrar, we are required to review the reported content, the evidence provided, the nature of the activity involved, and the applicable registrar and registry requirements before action can be taken on a domain.
We also want to clarify that each report should be assessed based on the overall evidence and context available at the time of review.
We understand that from the outside this process may appear slow or insufficient, especially if a reported website remains online during review. However, registrar-level actions must follow a defined review process and cannot always be immediate.
If you are willing, please send us the reported domain name(s), the dates of your submissions, and any abuse ticket or reference number you received, and we will arrange a fresh internal review of those cases.
Kind regards,
NiceNIC Team