NextDayMobiles.com Reviews 

116
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Google Pixel 10 Pro XL ordered in "good" condition and it arrived next day. The condition was excellent. There were a couple blemishes on the screen which is probably why they graded it down but in al... See more

Company replied

Rated 5 out of 5 stars

My wife urgently needed to replace her failing mobile phone and found one on the Next Day Mobiles website. We ordered it around lunchtime on Thursday and it arrived within 24 hours, meaning that she... See more

Rated 5 out of 5 stars

Item was actually better then described in my opinion , it came very quick,three working days . Ordered it late Wednesday night and came Monday morning from UK to Republic of Ireland. In a padded enve... See more

Company replied

Rated 5 out of 5 stars

I bought a refurbished Pixel 8 Pro from Next Day Mobiles which arrived in great condition. Unfortunately it suffered from some sort of hardware issue which caused the phone to overheat and turn off... See more

Company replied

Company details

  1. Cell Phone Store

Information provided by various external sources

https://t.co/LVIVjTfNAy | Specializing in second hand mobile phones.


Contact info

4.1

Great

TrustScore 4 out of 5

116 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(116)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Great alternative for those not wanting to pay for latest phone

Delivered promptly and phone in amazing condition. I have always had contract phones and although coming to the end of a contract the upgrade prices are now crazy and my phone was really battered. I am really happy with this as an alternative to being tied into a long contract and going sim only. Even if I only keep it for a year I will have saved money- although it will last longer.

18 March 2022
Unprompted review
Rated 1 out of 5 stars

Abusive use of reporting negative…

Abusive use of reporting negative feedback on eBay. Had my negative feedback removed by reporting me for returning something. This company is a joke, avoid them.
Sold me a faulty phone, claimed it was sent next day delivery and it wasn’t. Then had my feedback on eBay removed. Any company that reports feedback has something to hide. Avoid this company.

The reply below is probably 50% lie, for starters they state 90% of deliveries are next day yet two orders have both taken 2 days? Seen other reviews mention this also.
Secondly the phone was not faulty on the selfie camera it was the main camera something that testing would have shown so clearly they do not test their phones correctly
I fully expect the phone coming tomorrow will have some issues as they don’t test, fool me for ordering from them again

11 February 2022
Unprompted review
NextDayMobiles.com logo

Reply from NextDayMobiles.com

Hi there,

Sorry you feel this way. You were not reported for returning an item. We responded immediately to your return request by supplying a free tracked returns label. Once we received the phone back a full refund was issued immediately without issue. At this point you then purchased another phone from us.

The feedback was removed by eBay because it falsely claimed that we were mis-advertising our services, and not posting items on time. The tracking information for the order showed that the item was posted, and delivered, within the estimated delivery date using the delivery service you selected for the order. The estimated delivery date would have been provided when you purchased the item and communicated in our item description.

With regards to your comment "they state 90% of deliveries are next day yet two orders have both taken 2 days?".
The 90% statistic is provided by Royal Mail and is based on the performance of all items sent on this particular service (Tracked 24). Unfortunately there is also ongoing disruption across all courier/delivery services due to the pandemic and this has affected delivery times in some cases. As much as we would love for this not to be the case, this is something which is affecting all couriers and most services in the UK and is something we have no control over as a small company. We do also offer Special Delivery at below cost (£5.99) which is a guaranteed next day service with a near 100% success rate.

We are very sorry for any inconvenience caused, and please do get in touch if you have any further enquiries.

Kind regards,

Rated 5 out of 5 stars

Always a pleasure to deal with…

Always a pleasure to deal with NextDayMobiles - they offer great advice and respond quickly. My phone arrived promptly within 24 horus of the order being placed and good follow up also. Highly recommended.

3 November 2021
Unprompted review
Rated 5 out of 5 stars

Superb company to do business with

Superb company to do business with. I broke my phone and needed a replacement asap. I placed my order just before 3pm on Wednesday, my new phone arrived at 9.35am the next morning. I am absolutely delighted, it was in immaculate condition. Brilliant packaging and communications. I couldn't be more pleased. Thank you so much!

22 June 2021
Unprompted review
Rated 5 out of 5 stars

NextDayMobiles are great

hi, my name is trevor, on sunday the 6th of june i lost my phone, now im disabled, so my phone is my life....
numbers for hospital and relatives etc.

now in a panic i bought a phone off
HUAWEI P20 128GB - UNLOCKED - Black / Blue / Twilight - Smartphone Mobile Phone

Total: £129.00
Order number: 05-07179-73079
Item number: 233396193362
Seller: nextdaymobiles

Now being stupid as i am i thought i was being scammed....but didnt read the documentaion,
and things got refered to ebay.

i finally realised i was wrong when i recieved the phone....now i have to say when i explained....they were ever so helpful....and i want to give 10 stars
and there was no quibble giving me a refund....and i know things are hard for traders at the moment...which makes it even more amazing.
Thank you Trevor

10 June 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Would highly recommend! Purchased 3 phones, all have been exactly what I expected and more, amazing quality & brilliant customer service!

9 September 2020
Unprompted review
NextDayMobiles.com logo

Reply from NextDayMobiles.com

Thanks so much for the review, and really glad to hear you've been happy with the phones you've purchased.

All the best.
Best regards,

Rated 5 out of 5 stars

Exceeded my expectations!

I bought iPhone 6s Plus through eBay which was not only as described but I think it was way above of what I expected. Phone was practically brand new still in original screen protector from Apple and 100% battery capacity. It even came with genuine box (not retail but still Apple box). This was a gift for my dad and he was very happy. I would definitely recommend this company!

5 June 2020
Unprompted review
NextDayMobiles.com logo

Reply from NextDayMobiles.com

Thank you so much for the review. We are really glad that you and your Dad were happy with the phone.
All the best,

Rated 5 out of 5 stars

really happy with condition of phone…

really happy with condition of phone even better than original description. totally flat though so just hoping it charges okUPDATE now charged and working fine well pleased with it

30 November 2019
Unprompted review
NextDayMobiles.com logo

Reply from NextDayMobiles.com

Thanks so much for your kind review, we're really glad to hear you're happy with the phone.

If you need anything else please don't hesitate to contact us.

Kind regards,

Rated 5 out of 5 stars

Im giving 5 stars to ask a question is…

Im giving 5 stars to ask a question is this site a scam becuase i want to buy a google pixel 2 XL and are your reviews fake

9 November 2019
Unprompted review
NextDayMobiles.com logo

Reply from NextDayMobiles.com

Hi there,

Thanks for your message. No definitely not. We have been an established business for over 10 years.

Please see our eBay feedback which is over 14,000 positive reviews from verified eBay customers:

https://feedback.ebay.co.uk/ws/eBayISAPI.dll?ViewFeedback2&userid=nextdaymobiles&ftab=AllFeedback

Kind regards

Rated 5 out of 5 stars

Excellent

Perfect items delevered on time and great customer service .

30 September 2019
Unprompted review
NextDayMobiles.com logo

Reply from NextDayMobiles.com

Hi there,

Thanks so much for your review really glad to hear you were happy with our service.

Thanks again,
Elis

Rated 5 out of 5 stars

Item was actually better then described…

Item was actually better then described in my opinion , it came very quick,three working days . Ordered it late Wednesday night and came Monday morning from UK to Republic of Ireland. In a padded envelope, in a small carbord box . Unlocked and well charged and ready for new owner , the battery is good and holds its charge . Definitely buy again . Also good communication from next day mobiles and good price for iPhone

15 September 2019
Unprompted review
NextDayMobiles.com logo

Reply from NextDayMobiles.com

Hi there, thank you very much for such a nice review. We're thrilled that we like the mobile and thought it was better than described.

If you need anything else please let me know.

Best regards

Rated 5 out of 5 stars

WOW - Brilliant Customer Service!

THIS IS ONE OF THE BEST COMPANIES I HAVE DEALT WITH IN A VERY LONG TIME!

Highly professional, efficient, courteous, ever willing to go the extra mile - no question is too much trouble! And all with a polite and friendly manner!

I cannot recommend them highly enough - I would give them 6 Stars if I could!

14 March 2019
Unprompted review
NextDayMobiles.com logo

Reply from NextDayMobiles.com

Hi there, thanks so much for taking the time to write such a lovely review. We really appreciate it.

If you need anything else please don't hesitate to contact us!

Best regards

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