Absolutely fantastic! Lovely people. What I loved about the team, everybody was very upfront. Incredible portfolio images and 2 agencies contracts now signed! I am Mature model looking for extra in... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was absolutely nervous attending this shoot yesterday. Didn’t think I’d be signed up! The make up artist got my make up perfectly! Matching my skin tone! I now have a better idea on applying make u... See more
Company replied
I can honestly say my experience at New Idol Manchester exceeded expectations. The team were fabulous — friendly, professional and so encouraging. The studio itself is stunning and creates such a... See more
Company replied
It was a real pleasure working with such wonderful people, starting with the woman who did my makeup and hair. Marta, who took my photos, was very thorough and helpful. Considering it was my first pho... See more
Company replied
Company details
Written by the company
New Idol Models is the UK's Number 1 most trusted Brand and leading Mature and All ages model support service. We are dedicated to providing long-term career strategies, connecting models with top agencies, and offering the tools they need to succeed. New Idol Models is a leading model support platform and not an agency and does not guarantee work, our success comes from identifying aspiring models and providing them with the marketing resources and guidance necessary to excel in the industry. We work with all ages, sizes, and types, firmly believing that with the right support, anyone can thrive. We understand that starting a career in modeling can be overwhelming and confusing. But don't worry, we're here to help. With over 14 years of industry experience advising aspiring models, we continue to support those we believe have real potential until they are signed by an agency or confidently freelancing. At New Idol Models, we provide expert advice on your model potential, help you understand which types of modeling suit you best, and if you're serious about pursuing a career, we'll guide you in creating and building a professional portfolio. We have state-of-the-art studios in London, Birmingham, and Manchester to help you get started. Our clients return to us time and time again because we are transparent and honest from the very start. Our goal is for everyone to walk away happy, with clear direction and confidence in their future. For regular updates on safety, guidance, and industry insights, be sure to follow us on Instagram. https://www.instagram.com/newidolmodel/
Contact info
71-75 Shelton street, Covent Garden, WC2H 9JQ, London, United Kingdom
- 02073900457
- info@newidolmodel.co.uk
- newidolmodel.co.uk
4.5
Excellent
617 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience and enjoy the shooting…
Great experience and enjoy the shooting and makeover time here!
30 May 2026
Unprompted review
Reply from New idol Model
Thank you for your lovely review! We're so pleased to hear that you had a great experience and enjoyed both the shoot and makeover. It's wonderful to know our team helped make your time with us comfortable and enjoyable. We really appreciate your feedback and hope to see you again soon!
Reply from New idol Model
Thank you for your lovely review! We're so pleased to hear you had a fantastic day with us. It's great to know that all the staff made such a positive impression. We really appreciate your feedback and hope to see you again soon!
Amazing day
It went amazing and It felt very comfortable the people were really nice and they helped a lot.staff were incredible good set up and well looked after
30 May 2026
Unprompted review
Reply from New idol Model
Thank you for your wonderful review! We're so pleased to hear that you had an amazing day and felt comfortable throughout your experience. It's great to know that our team made you feel well looked after and supported, and that you enjoyed the setup and overall service. We really appreciate your kind words and hope to see you again soon!
Reply from New idol Model
Thank you for your review! We're glad to hear you found everything smooth and well set up, and that you were happy with the overall experience. We really appreciate your feedback and your kind words—well done means a lot to the team! Hope to see you again for more photos in the future.
Had a really good experience
Had a really good experience, people was lovely felt really comfortable
30 May 2026
Unprompted review
Reply from New idol Model
Thank you for your lovely review! We're so pleased to hear that you had a really good experience and felt comfortable throughout your visit. It's wonderful to know our team helped make your time with us enjoyable. We truly appreciate your feedback and hope to see you again soon!
Tread with CAUTION! Not an agency & awful aftercare.
This company is good at producing marketable photos and attracting customers using the wow factor. Following the contract sign up and receiving payment everything goes downhill. Very poor aftercare and no response to emails or queries for months. DO NOT BE PRESSURED into signing their contract without going through the fine print in detail. They come across like being an agency that will find you work but they are not. They will simply give your details to other agencies to sign you up who will charge their own fees. Tread with caution.
1 December 2025
Unprompted review
Reply from New idol Model
Hi Imtiaz,
We are sorry to hear that you feel disappointed with your experience. We have tried to contact you multiple times,
We would like to clarify that New Idol Models is not a modelling agency, and we do make this clear throughout our website, booking process, and documentation. We are a modelling support and portfolio development company that helps aspiring models build professional images and gain exposure to agencies and industry contacts.
We are pleased that you were happy with the quality of the photography, although we are disappointed to hear your comments regarding aftercare and communication. This is certainly not the level of service we aim to provide, and we take all feedback seriously as we are always looking to improve our client experience.
We also encourage all clients to carefully read through any agreements and documentation before making a purchase decision, and our team are always available to answer questions before any commitment is made.
We would genuinely welcome the opportunity to look into your concerns further and resolve this properly. Please contact our customer care team directly with your booking reference so we can investigate this for you.
We wish you all the best moving forward.
Best Wishes,
New Idol Model.
She is professional
Kirsten the photographer is warm. Made me feel comfortable. It seemed effortless. I enjoyed the shoot.
21 May 2026
Unprompted review
Reply from New idol Model
Thank you so much for your kind words! We’re thrilled to hear you had such a comfortable and enjoyable experience with Kirsten. She truly has a gift for making sessions feel natural and effortless. We appreciate you taking the time to share your experience and hope to work with you again in the future!
It was good day out and learning…
It was good day out and learning experience, photographer made me feel very relaxed
21 May 2026
Unprompted review
Reply from New idol Model
Thank you so much for your kind words! We’re thrilled to hear you had such a comfortable and enjoyable experience with Kirsten. She truly has a gift for making sessions feel natural and effortless. We appreciate you taking the time to share your experience and hope to work with you again in the future!
Amazing stuff great work love every…
Amazing stuff great work love every step being here. Feel amazing and confident on my first day here
21 May 2026
Unprompted review
Reply from New idol Model
Hi Ewelina,
We’re so happy to hear that you loved every step of your experience with us and that you left feeling confident and positive after your first day. Helping people feel comfortable, empowered, and confident in themselves is exactly what we aim for.
The team will be thrilled to hear your kind words, and we truly appreciate you taking the time to share your experience.
Thank you again for choosing New Idol Models, and we look forward to supporting you on your journey.
Best Wishes,
New Idol Model
A very good day and great experience…
A very good day and great experience throughout! The staff were absolutely fantastic and so friendly throughout! Would highly recommend! KIR2105
21 May 2026
Unprompted review
Reply from New idol Model
Hi David,
Thank you so much for your lovely feedback and recommendation.
We’re delighted to hear that you had such a great experience with us and enjoyed your day from start to finish. Creating a friendly, welcoming, and professional atmosphere is something we pride ourselves on, so it’s wonderful to know the team helped make your experience such a positive one.
Your kind words will mean a lot to the staff, and we truly appreciate you taking the time to share your experience.
Thank you again for choosing New Idol Models, and we wish you all the very best moving forward.
Best Wishes,
New Idol Model
I enjoyed every bit
I enjoyed every bit, and each and everyone is absolutely amazing
21 May 2026
Unprompted review
Reply from New idol Model
Hi Joselyn,
hank you so much for your lovely feedback.
We’re so happy to hear that you enjoyed every part of your experience with us. It means a lot to know that the team helped make the day such a positive and memorable one for you.
We’ll be sure to pass your kind words on to everyone involved feedback like this truly means the world to the team.
Thank you again for choosing New Idol Models, and we look forward to supporting you on your journey.
Best Wishes,
New Idol Model
Reply from New idol Model
Thank you for your kind words! We’re so glad you had a great experience and truly appreciate your support. We look forward to serving you again soon!
Fantastic experience
Fantastic experience , very easy going staff , would definitely recommend the experience
17 May 2026
Unprompted review
Reply from New idol Model
Thank you so much for the wonderful review! We’re thrilled to hear you had a fantastic experience and that our staff made everything easy and enjoyable. Your recommendation means a lot to us, and we hope to welcome you back again soon!
A positive day with a professional team
A positive day with a professional team
17 May 2026
Unprompted review
Reply from New idol Model
Thank you, James, for your kind review! We’re delighted to hear you had a positive day with our professional team. We truly appreciate your support and hope to see you again soon!
The modelling day was an incredibly…
The modelling day was an incredibly valuable and enjoyable experience. It gave me the opportunity to develop both my technical and collaborative skills in a realistic, fast-paced environment. I particularly enjoyed working as part of a team to tackle complex problems, share ideas, and present our findings clearly and confidently.
Throughout the day, I learned how modelling can be applied to real-world situations and how important creativity, communication, and logical thinking are in the problem-solving process. The activities were engaging and challenging in a way that encouraged critical thinking and teamwork.
I also appreciated the supportive atmosphere created by the organisers and mentors, who were always willing to guide us and answer questions. Overall, the experience strengthened my interest in mathematics and showed me how modelling can be used across a wide range of industries and applications.
I would highly recommend the modelling day to anyone interested.
17 May 2026
Unprompted review
Reply from New idol Model
Hi David,
Thank you so much for such a thoughtful and detailed review. We’re absolutely delighted to hear that you found the experience both enjoyable and valuable. Creating a supportive, professional, and inspiring environment is incredibly important to us, so it’s fantastic to know the day helped build your confidence, creativity, and collaborative skills.
We’re especially pleased that you enjoyed the teamwork and problem-solving aspects of the experience, as well as gaining a real insight into how the modelling industry works in a fast-paced studio environment. Our team always aims to make every client feel welcomed, supported, and encouraged throughout the day.
Thank you again for recommending us it truly means a lot to the whole team at New Idol Models, We wish you every success moving forward on your journey and hope to see you again in the future!
Best Wishes,
New Idol Model.
The ladies we're very warm and…
The ladies we're very warm and inviting, they work quickly no waiting around which was very good.
17 May 2026
Unprompted review
Reply from New idol Model
Thank you for your lovely feedback! We’re so glad to hear our team made you feel warm and welcome, and that you appreciated the quick and efficient service. We truly value your support and look forward to seeing you again soon!
Kirstin and Katie were exceptional
Kirstin made me feel so comfortable during the whole process from start to finish, she explained everything from start to finish.
And Katie was clear and concise with what was going to happen next, and was very helpful when it came to putting the portfolio together
17 May 2026
Unprompted review
Reply from New idol Model
Thank you so much for your wonderful feedback! We’re delighted to hear that Kirstin made you feel comfortable and supported throughout the entire process, and that Katie was clear, helpful, and informative every step of the way. We’ll be sure to pass along your kind words to them both. We truly appreciate your support!
Really good experience
Really good experience, very professional and very reassuring, never done anything like this before but what a great experience and hopefully it will open up a whole new chapter.
16 May 2026
Unprompted review
Reply from New idol Model
Thank you for your wonderful review! We’re so pleased to hear you had a really good experience and felt reassured and supported throughout the process. It’s great to know we could make your first experience such a positive one, and we truly hope it opens the door to an exciting new chapter for you. Wishing you all the very best moving forward!
All girls very friendly
All girls very friendly.
Made feel really relaxed.
Explain everything really well I’m Happy with the results. Thank you
16 May 2026
Unprompted review
Reply from New idol Model
Thank you so much for your lovely review! We’re delighted to hear that the team made you feel relaxed and comfortable throughout your experience, and that everything was explained clearly. We’re so happy you’re pleased with the results. Thank you again for your kind words and support!
Genuinely a nice expeorence
Genuinely a nice expeorence. Felt comfortable from the start and looking forward to see where It goes
16 May 2026
Unprompted review
Reply from New idol Model
Thank you for your lovely feedback! We’re so pleased to hear you felt comfortable from the very start and had such a positive experience. We’re excited for you and look forward to seeing where this journey takes you. Wishing you all the best moving forward!
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