Good connections over the TDC network (my friend on a competitor often gets dropped while I'm still showing good bars) and my backup number that I rarely use just costs me 7.5 krone every 3 months... See more
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I found problem out side Denmark in Europe during calling......
Man skal vaere bosiddende i danmark, det finder man først ud af når man har betalt eller hvis man laeser denne side. Det står bare ingen steder i betingelserne. For tourists: Only people with a resi... See more
Company replied
Recently switched from my old mobile provider to a Nettalk number. the great thing is that i could keep my old number. Also, my old company was not allowing me to call or send messages to 4 digit nu... See more
Company details
Information provided by various external sources
Nettalk er et lavpris mobilselskab der er skabt af og 100% ejet af Netto — udviklet i samarbejde med TDC. Nettalk opstod i 2011 med det mål at sikre dig nem og overskuelig mobiltelefoni til lavest mulige priser. Vores fastprisabonnementer gør det nemt at overskue regningen, så du slipper for ubehagelige overraskelser. Og med TDC følger samtidig Danmarks stærkeste landsdækkende netværk. Mobil med et smil- Selv om vi er et lavprismobilselskab, gør vi en ekstra indsats for at give dig den information og service, du har brug for — hurtigt og med et smil. Som i vores butikker er der naturligvis en form for ”selvbetjening” via www.nettalk.dk. Men det er nemt at gå til, og så er det jo dét, der gør at priserne er lave.
Contact info
Sletvej 30, 8310, Tranbjerg, Denmark
- 70100102
- kundeservice@nettalk.dk
- nettalk.dk
3.6
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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I found problem out side Denmark in…
I found problem out side Denmark in Europe during calling......
29 January 2024
Glad for Nettalk er gammel kunde men…
Glad for Nettalk er gammel kunde men skulle have ny telefon
Mvh
8 March 2022
Good connections over the TDC network…
Good connections over the TDC network (my friend on a competitor often gets dropped while I'm still showing good bars) and my backup number that I rarely use just costs me 7.5 krone every 3 months.
No hidden charges on EU roaming and no gimmicks. Scan the card at Netto to get extra hours. I never come close to my included time and data.
Some of the competitors are offering some real deals, Nettalk needs to lower price or offer free calling overseas or something to stay competitive.
15 January 2020
Unprompted review
Reply from Nettalk
Dear Thoralor
Thanks a lot for taking the time to write us such a good review.
We always strive to deliver the best products for our customers. Therefore, we also appreciate your suggestions for improvement.
Again, thank you for your review - We hope you will enjoy your Nettalk product in the future as well.
Kind Regards,
Gine, Nettalk Customer Service
Man skal vaere bosiddende i danmark
Man skal vaere bosiddende i danmark, det finder man først ud af når man har betalt eller hvis man laeser denne side. Det står bare ingen steder i betingelserne.
For tourists: Only people with a residence in denmark can use nettalk. They will tell you that when you have paid and it's to late.
27 December 2018
Unprompted review
Reply from Nettalk
Hej Rune
Du har fuldstændig ret. Man skal være bosiddende for at have et abonnement (også forbrugsafregnet) ved os.
Dette har været en del af vores koncept og vores betingelser i hele vores eksistens.
Kundeservice vil også oplyse dig dette, hvis du forsøger et køb derigennem.
Vh. Nettalk /Tine
Reply from Nettalk
Hi
We're sorry that you've had a bad experience using Nettalk.
According to the market price, we are not more expensive than the other companies.
If you have a problem we can assist you with, we would like to investigate the matter. You can send us an e-mail at kundservice@nettalk.dk or contact us by phone at +47 70 10 01 02.
Vh. Tine
Nettalk
Superfin behandling
23 August 2017
Unprompted review
Reply from Nettalk
Hej Jeanette.
Tak for din anmeldelse.
Hvor er det dejligt, at du er blevet behandlet godt hos os.
Jeg håber vi kan fortsætte det gode samarbejde.
Hav en god dag. / Ida
God og hurtig ekspedition.
7 June 2017
Unprompted review
Reply from Nettalk
Hej Tina.
Tak for din anmeldelse.
Vi er meget glade for de fire stjerner du har givet os, og jeg håber vi kan fortsætte det gode samarbejde.
Hav en dejlig dag. / Ida
Reply from Nettalk
Hej Kjeld.
Tak for din anmeldelse.
Det var skønt, at du er så tilfreds hos os.
Hav en god dag. / Ida
Reply from Nettalk
Hej Lillian.
Tak for din anmeldelse og de fem stjerner.
Vi er meget glad for at du føler du er blevet informeret godt hos os.
Jeg håber vi kan fortsætte det gode samarbejde.
Hav en god dag. / Ida
Reply from Nettalk
Hello Bo.
Thanks for the 5 five stars.
We are happy to know that everything is working ut for you.
have a nice day.
/Bolette
Reply from Nettalk
Hello Stephen.
I am sorry to hear that you have problems with the network.
TDC has the best network in the moment, but ofcourse they cant reach everywhere.
But you are very welcome to contact our costumerservice, then we can try and fix it together.
Looking forward to hear from you.
/Bolette
Reply from Nettalk
Hello.
We are very pleased that you like our services.
If you have any questions og problems, feel free to contact our costumerservice.
We are here to help.
Have a nice day.
/Bolette
Reply from Nettalk
Hej Charlotte.
Sådan skal det også helst være;-)
Vi takker!
/Alex
Deeply unsatisfied
I got my first Danish sim card from Netto and I am extremely unsatisfied. I paid 100 DKK to have 8 hours of free conversation during 1 month and after 10 days of barely using it, my card is blocked and my balance is -30 DKK.
I will order a new sim card from another company and I will tell all my friends to avoid buying SIM cards at Netto.
Your former client,
Mateusz.
1 May 2015
Unprompted review
Reply from Nettalk
Hello Mateusz
You pay 100 kr, you've been charged 34,84 for the rest of april and on the first of may you've been charged 95 kr for May and got new 8 hours.
You have subscribed and on the 1. of june another 95 will be withdrawn from your balance, its a subscription and you have to call us if you want to cancel it.
Looking forward to hearing from you.
/Alex
the network services are good.
if you can provide 4G services it will be great.
thank you
17 November 2014
Unprompted review
Reply from Nettalk
Hi
You can add 1gb, 5gb or 10 gb and you'll have 4g included;-)
best option I got using any network
I found Nettalk best option for my mobile. Economically good deal.
15 October 2014
Unprompted review
Very Bad
For international call cast is hidden. Nothing clearly written in packages. After any international call, peoples see the call cast and then be a stupid.
15 October 2014
Unprompted review
Reply from Nettalk
Hello Muhammad,
I persume you mean Call cost?
Calls abroad and their prices can be found on nettalk.dk
/Alex
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