NETTA Reviews 

691
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, noting that orders arrive securely packaged, directly to their door, and right on schedule. People are also very pleased with the product quality, highlighting wonderful items like efficient heaters, powerful blenders, sharp kitchen knives, and handy gardening tools that make daily tasks much easier. However, some people mentioned frustrating issues with battery compatibility and short operating times on certain outdoor tools. Some reviewers were not happy with customer support when attempting to resolve technical faults, find spare parts, or secure a helpful response.

What people talk about most

Product

Reviewers mention mixed feelings about product quality, with some consumers praising the sharp knives,... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting prompt arrivals... See more

Quality

Reviewers highlight positive aspects of quality, frequently expressing satisfaction with well-crafted items... See more

Service

Consumers experience divided opinions regarding service. While many reviewers praise the fantastic and prompt... See more

User experience

Clients share ambiguous opinions on user experience, with some reviewers praising the product as reasonably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful in finding a replacement charger for my hedge cutters even provided a link to mske it easy to purchase Well done are your quick reply to my email too would definitely recomm... See more

Rated 5 out of 5 stars

All excellent - from start to finish! Easy online order, super quick delivery, excellent product. Love these fairy lights, they are not yellow but still give a warm light, which is what we wanted.

Rated 5 out of 5 stars

Have not had a chance to use this hedge trimmer so far due to weather! However, it arrived well packed with clear instructions. Only assembly required was very simple fixing of a hand guard which t... See more

Rated 5 out of 5 stars

Fast delivery, well packaged. Such good value. Have used the hedge cutter several times and although it’s not heavy duty it has trimmed everything brilliantly - even woody hazel stems around 1cm in di... See more



Contact info

4.1

Great

TrustScore 4 out of 5

691 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.1

All reviews

(691)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

600 watts motor…

It's light weight and 600 watts motor is powerful. It cut through the bushes no problems, could do with a longer cord as only negative

31 March 2025
Rated 1 out of 5 stars

I have purchased a replacement Sumner…

I have purchased a replacement Sumner gazebo canopy in Jan 2024. Yesterday I tried to put my gazebo up and the canopy has ripped in 3 places it cost £50.00
Netta do not want to know. I WILL NOT BUY FROM THEM AGAIN. BUYERS BEWARE!!!

13 April 2025
Unprompted review
Rated 5 out of 5 stars

Dehumidifier

Quick delivery, had damp issue, no more condensation on window, or musty smell, even been drying my washing next to it. And dries very quick.
Great purchase. Should have bought this ages ago.

24 March 2025
Rated 1 out of 5 stars

Purchased the Warmer Electric Blanket…

Purchased the Warmer Electric Blanket via Amazon
in Feb 24 and it stopped working in March 25 after only 6 months usage as it is a Winter product. The company (Netta) did not respond when I asked for a refund as the product was not fit for purpose. Cannot recommend this company. Go elsewhere!

28 March 2025
Unprompted review
Rated 4 out of 5 stars

Would use again

A bit of confusion over split delivery but all sorted out via the phone. Very helpful customer services. Products good quality and I am happy with my overall experience.

22 March 2025
Unprompted review
Rated 1 out of 5 stars

AVOID!!

I’ve owned 2 Netta products, a mini fridge and a tower fan. Both lasted around a year of minimal use before becoming unusable, conveniently just after warranty. I used the mini fridge to store medication, but after putting other items in the fridge there quickly became mould. I put in a temperature sensor and it showed the fridge was not even cold, and therefore my medication became ineffective. The tower fan became exceedingly noisy to the point you couldn’t sleep through it. I contacted customer support, but they were helpless. It’s such a shame, I had trusted other reviews but I can only advice you NOT to buy

23 March 2025
Unprompted review

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