A wonderful experience as always. If I could give more than 5 stars I would. Even though it was Easter weekend the order process was a breeze. The flowers are breathtaking, absolutely beautiful. Thank... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
NetFlorist is South Africa's leading online flower and gift delivery site.
Contact info
Bridal Veil St, Waterfall, Midrand, 2056, Johannesburg, South Africa
- 087 135 0005
- orders@netflorist.co.za
- netflorist.co.za
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I like the creativity and elegance of…
I like the creativity and elegance of the boxes and packaging the gifts come in
Such an amazing florist
Such an amazing florist. Truly impeccable. I am very impressed with the speed of the delivery and all the assurance that my gift was safe the whole way. Thank you very much netflorist!
Easy website to use and quick and…
Easy website to use and quick and reliable service. Thank you.
User friendly ordering process
User friendly ordering process. Delivery was on time!
She absolutely loved her gift
She absolutely loved her gift. The lavender plant is healthy.
Great updates on delivery.
They were efficient in delivering…
They were efficient in delivering within 10 hours of the order. I ordered from outside South Africa. Reasonably priced. Delivered as promised.
All done online too.
thank you so much for the delivery,it’s…
thank you so much for the delivery,it’s well packaged and the service was amazing
Flowers
The delivery went smooth and just in time. Love the service and communication
Thanks for the beautiful flowers your…
Thanks for the beautiful flowers your delivered to a friend during a very sad time!
I ordered a Man Crate for my husband as…
I ordered a Man Crate for my husband as they advertised biltong,droēwors and snapsticks in it. It only came with biltong and droèwors.
The package is perfect with the message and name on it.
Just a shame they dont put in what they advertised.
Poor quality product delivered - Replacement delivery postponed twice
On 27 May 2026 I ordered a personalised Gown and Towel set for R1799
1. It was supposed to be embroidered "T Soafo", instead it said "S Soafo".
2. The product description says the item will be EMBROIDERED in blue THREAD. What they sent me is not embroidered, it is stamped with blue INK. They suppose that customers are too stupid to know what thread looks like or what embroidery is?
3. After a logged a return they promised to correct the order and send a replacement on 29 May.
4. On 29 May they sent a message saying they would no longer deliver on 29 May, but they would deliver on 30 May instead.
5. On 30 May they sent a message saying they would not deliver on 30 May but they would deliver on 1 June instead.
I have completely lost faith on Netflorist - there is no coming back from this one.
I ordered the Snack attack yester for a…
I ordered the Snack attack yester for a colleague at a hospital, it was supposed to be delivered yesterday.Today i called in the morning but now is 13h54 still not delivered.
Your service is very poor i will never recommend anyone to use you worst you cannot call back the 011 number that was called.
I ordered my bosses birthday present…
I ordered my bosses birthday present from NetFlorist and expected it on the I stipulated. Needless to say I am still waiting for it to be delivered. I received cocky comments from the so called Agent with generic responses about the times of delivery and that I didnt specify it was urgent. There is no place in your to specify anything. it felt like I was dealing with an AI bot but was told no I wasn't it was a live agent. Well the intelligence level left alot to be desired. I will never use Netflorist again and will make sure none of my clients or friends use them either for there own sanity
Hi my experience with Netflorist was…
Hi my experience with Netflorist was the worst. I ordered a gown set for my boyfriend whose birthday is today and it was supposed to be delivered yesterday and they didn’t even have the decent to let me know that they won’t able to deliver due to the delivery van being broken down. Yoh I’m so annoyed with this company
I was so glad to get the special offer…
I was so glad to get the special offer as I am on pension. The offer was great and the lilies beautiful. Thank you ! My daughter loved the flowers too.
Great service
Easy to place the order online and address and recipient were saved from previous orders. Everything is very simple and easy and keeping me updated made me feel comfortable throughout the journey. Delivery was prompt. Thank you Netflorist
I made a terrible mistake by ordering…
I made a terrible mistake by ordering from Netflorist again! They mixed up the orders and their email to me have another person's name and order number! I tried phoning from Australia, but all the phone numbers can't connect.
It looks like I lost my money and my aunty's birthday gift now.
What a disgrace! Netflorist used to be the go to, but never again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








