Absolutely Amazing service. Ordered my Decking yesterday morning, delivered this morning. Great product too! Came wrapped and no damage. Can't actually believe how good my experience has been with Neo... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I chose Neowall as the decking looked great and the website was laid out easily for me to see and order what I needed. I had a few questions, so called up and Jake was extremely helpful. The websi... See more
Company replied
This is our second order we have used the wall slatting revamping the front of our bungalow (looks fab) and now we’re putting a composite flooring in our Garden Room . You get brilliant service from J... See more
Company replied
Not normally one for reviews but Jake at Neowall has been such a pleasure to work with, I felt it was justified. They've been so responsive (a real rarity in this day and age of total ghosting, even... See more
Company replied
Company details
Written by the company
NEOWALL is a contemporary product for interior spaces that has taken the market by storm. It is what we call a Fluted Panel, (three-dimensional vertical channels that create a stylish effect with light and shadow). Fluted panels are a global phenomenon that brings a high-end styling take on decorative paneling. Whether you are a design professional or take an interest in modern-age interiors for your living spaces.
Contact info
107-109 St. Barnabas Road, LE54BW, Leicester, United Kingdom
- info@neowall.co.uk
- neowall.co.uk
4.6
Excellent
100 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Neowall
Thank you so much for your kind review! We’re really pleased to hear you’re happy with the product and truly appreciate you taking the time to share your feedback. Your support means a lot to us!
Would highly recommend this company
Excellent customer service, fast delivery and fantastic quality Acoustic Panels. We purchased grey, easy to put on and look beautiful.
30 April 2026
Reply from Neowall
Thank you so much for taking the time to leave a review. We’re really pleased to hear you’re happy with the acoustic panels :)
It’s also great to know the delivery and service met your expectations, we really appreciate your kind words and support.
Kind regards,
The Neowall Team
grey composite decking
ordered the grey composite decking, arrived 2 days later excellent communication from there driver, I would highly recommend this company great service.
29 April 2026
Reply from Neowall
Thank you for taking the time to leave us a review. We’re really pleased to hear you’re happy with your grey composite decking and that everything arrived quickly.
It’s great to know the communication from our driver helped make the experience even smoother. We really appreciate your recommendation and your support 🙂
The Neowall Team
This is our second order we have used…
This is our second order we have used the wall slatting revamping the front of our bungalow (looks fab) and now we’re putting a composite flooring in our Garden Room . You get brilliant service from Jake they answer any problems that arise (it’s us ) the product is so simple to use , good quality . You have the nicest helpful delivery guy too . Would recommend this product
28 April 2026
Unprompted review
Reply from Neowall
Thanks so much for your kind words and for coming back to us for a second project, it really means a lot! We’re thrilled to hear that you are happy with the product and service provided :)
Thanks again for the recommendation!
I really loved the look of this slatted…
I really loved the look of this slatted composite but I could not make it work. The Slatted look was only available as Cladding, rather than a fence and it had to be built from the ground whereas i needed very long posts as i wanted my fence to begin 2 metres from the ground.
1 April 2026
5 star service from Jake @ Neowall.
5 star service from Jake @ Neowall.
He was super helpful and friendly, nothing was too much!
17 April 2026
Unprompted review
Reply from Neowall
Thank you so much for your kind words! We truly appreciate you taking the time to share your feedback!
Excellent from ordering to delivery
Excellent from ordering to delivery, so glad I made a great choice
13 March 2026
Reply from Neowall
Hi Colin, thank you for your feedback it means a lot to us, we are so happy you are pleased with the delivery process and your products- please let us know if you need anything else at all :)
Good backroom support
After an administration mix up, my order was deliverd when promised.
100% use Jake and the team again. 👍👍
25 March 2026
Great products and customer service
Great products, easy to work with, really good quality and look fantastic once installed. I under measured slightly and rang jake to explain i only needed a few more lengths to finish the job and he was extremely helpful putting my small order onto a nearby delivery with a few days. I highly recommend this company to anyone thinking about ordering from them.
9 March 2026
Reply from Neowall
Thank you so much for your kind words and for taking the time to leave us a review!
We’re delighted to hear that you’re happy with the quality of the products and how they look once installed.
We really appreciate your recommendation and your support. If you ever need anything else for future projects, we’re always here to help.
Thanks again,
The Neowall Team
Wow Neowall has transformed a small…
Wow Neowall has transformed a small area around our front door , good quality and easy to order on line too . Had a query but Jake helped out and 2nd order on its way . Fully recommend Neowall .
Thanks Jake
Glenys Harker
13 March 2026
Unprompted review
Reply from Neowall
Thank you so much for your lovely review, Glenys!
We’re really pleased to hear that Neowall has helped transform the area around your front door and that you found the ordering process easy to use.
Your feedback means a lot to us, and we hope you continue to enjoy the finished result. If you ever need any further help or advice, we’re always here to help.
Thanks again for your support!
The Neowall Team
Top company
Good company to deal with, from initial contact to haggle for discounts and freebies to ongoing communications and delivery of goods (composite decking)
Highly recommend
12 February 2026
Reply from Neowall
Hi John, thank you for taking the time to leave a review, it is much appreciated, if you need anything else at all, please let us know :)
Reply from Neowall
Hi Emma, thank you so much for the review :) we are so happy you were pleased with our customer service
Slatted cladding in charcoal colour.
Slatted cladding in charcoal colour.
Good product at a very competitive price. Easy to work with.
Friendly staff and quick delivery.
3 December 2025
Unprompted review
Reply from Neowall
Thank you for your great review!
We’re really pleased to hear you’re happy with and found our Slatwall easy to work with. It’s great to know our pricing, service and delivery all met your expectations.
We appreciate you taking the time to share your experience — and we hope you enjoy the finished result!
Thanks again for choosing Neowall.
The best customer service and experience
I don’t usually write reviews but this is an exception. We had the best experience with Neowall, Jake couldn’t have been more helpful with every question we had and answering the phone to have chats about any queries, best customer service I’ve received from a brand! Not many places offer you such a personal and thoughtful service these days so it was very refreshing. We bought some panels and they are such great quality too, and have really made our home look modern and beautiful. I can’t thank them enough for all of their help and service with creating our dream home!
3 February 2026
Unprompted review
Reply from Neowall
Thank you so much for taking the time to leave such a kind and detailed review, it really means a lot to us.
We’re absolutely delighted to hear about your experience.
Providing a personal, supportive service is something we truly value, so it’s wonderful to know that came through.
We’re also so pleased to hear you’re happy with the panels and that they’ve helped create a beautiful space in your home.
Thank you again for choosing Neowall
Lovely product & great customer…
Lovely product & great customer service.
Will order again .
1 December 2025
Unprompted review
Reply from Neowall
Thank you for your lovely review! We’re so pleased to hear you’re happy with both the product and our customer service. We really appreciate your support 😊
Excellent
Great product, fantastic delivery time and Jake couldn’t do more to help! I would highly recommend this company.
5 January 2026
Reply from Neowall
Thanks so much for the great review!
We’re really happy to hear you loved the product and the delivery time :)
If you need anything else, please don't hesitate to reach out
The Neowall Team
Highly recommend for service and product.
Not normally one for reviews but Jake at Neowall has been such a pleasure to work with, I felt it was justified. They've been so responsive (a real rarity in this day and age of total ghosting, even when you're trying to give people orders!) and helpful, nothing has been too much trouble. We've chosen their decking and cladding in charcoal and it looks really great, a lovely matt finish which makes it look very stylish and like the real thing. We'll be using them for the larger house build without hesitation, highly recommend.
21 January 2026
Unprompted review
Reply from Neowall
Thank you so much for taking the time to leave such a thoughtful review — it really does mean a lot to us.
We’re delighted to hear how happy you are with the decking and cladding and that it is delivering both the look and quality you were hoping for.
We’re very much looking forward to working with you again :)
Thanks again- The Neowall Team
Reply from Neowall
Thank you for your feedback — we really appreciate you taking the time to leave a review.
We’re glad to hear you were happy with the service and quick delivery. If you need anything in the future, please don’t hesitate to get in touch.
Kind regards,
The Neowall Team
Best place to buy composite decking or cladding
Great products, Jake is very knowledgeable and communicative person. Had to finish small project after Christmas. Ordered goods Saturday after Boxing Day. Delivery came Monday morning on 29th. Can’t recommend enough
29 December 2025
Reply from Neowall
Thank you so much for your fantastic review! We’re delighted to hear you’re happy with the products and service provided. It's great to know the delivery arrived so quickly and helped you get your project finished, even over the Christmas period. We really appreciate the recommendation and your support!
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