The service from Neonworld was fast and competent. There are no problems here. The neon sign itself looks beautiful and high quality. Unfortunately, the electrical wiring of the neon sign (power s... See more
Company replied
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See what reviewers are saying
Great communication about the style and design I wanted. Reasonable price in comparison to similar offers. Ultimately resulting in a brilliant sign that I am so pleased with! Thank you 🙏 highly recom... See more
Happy to rate 5*. The quality of the sign is great, and the service was even better. We ran into a logistics hiccup but their team quickly solved it. They exceeded my expectations. Thanks guys!
An easy to use website, that made creating signage very simple. Made and deliver to London within 10 days. Would recommend.
Company details
Written by the company
Illuminate your world with unique handcrafted LED neon signs.
Contact info
Asserweg 81/02, 3690, Zutendaal, Belgium
- +32 473 52 42 05 & +32 499 16 69 35
- hello@neonworld.be
- neonworld.be
requested a quote
requested a quote, then started to get annoying newsletter
29 August 2024
Unprompted review
Better than expected
Better than expected! Great luminance color fidelity and wonderfull presentation
21 August 2024
Unprompted review
Great communication, great product
Great communication about the style and design I wanted. Reasonable price in comparison to similar offers. Ultimately resulting in a brilliant sign that I am so pleased with! Thank you 🙏 highly recommend 👌
11 June 2024
Unprompted review
NeonWorld were brilliant in interpreting our logo
NeonWorld were brilliant in interpreting our logo to use in our bar in Benidorm - SHINE Bar, the sign arrived very well packaged and the quality of the product was outstanding with all fixtures included, will definitely use them again and I can highly recommend!
11 April 2024
Really happy with my custom light
1 April 2024
Exceeded Expectations
Happy to rate 5*. The quality of the sign is great, and the service was even better. We ran into a logistics hiccup but their team quickly solved it. They exceeded my expectations. Thanks guys!
1 April 2024
Bringing light into my life.
An easy to use website, that made creating signage very simple. Made and deliver to London within 10 days.
Would recommend.
3 April 2024
Unprompted review
Goods didn’t arrive…
My parcel is being held by Spanish customs who are asking for identification that I do not have.
This parcel has come from China and not from the EU, which is what your website implies
1 April 2024
Unprompted review
Reply from NeonWorld
Hi there,
We're sorry to hear that you're not satisfied with NeonWorld. Could you please send us an email at hello@neonworld.be with your tracking number? This will allow us to assist you with customs clearance.
Regarding your parcel originating from China instead of the EU, we are transparent about the location of our factory (China), which you can find in our FAQs.
We hope to hear from you soon so we can resolve this issue.
Kind regards,
Seppe
Great customer support
24 February 2024
Unprompted review
Good stuff.
28 February 2024
Best buyer experience!
Top resault after great service, super fast work and delivery!!! And that all for a top price!
13 March 2024
Unprompted review
Amazing service
Amazing service, very helpful. Logo received in very good condition! Thanks to Seppe for the good service! Highly recommended!
3 March 2024
Unprompted review
Service very good / electrical not good
The service from Neonworld was fast and competent. There are no problems here.
The neon sign itself looks beautiful and high quality.
Unfortunately, the electrical wiring of the neon sign (power supply unit) is not of good quality.
The connection cable on the power supply unit was not connected properly. The insulation of the individual wires was pinched.
Also, no instructions were included.
3 February 2024
Reply from NeonWorld
Hi there,
Please reach out to us at hello@neonworld.be with your order number and complaint. We would love to take a closer look at this issue and work to resolve it. Additionally, it appears that our instruction email may not have been sent out, so we apologize for any inconvenience this may have caused.
Kind regards,
Seppe
Superb Customer Service
From day 1 til the day I received the product, customer service was really superb! Very friendly and communication was very professional. Would definitely recommend NeonWorld to my friends and family.
29 November 2023
The best service ever
The best service ever. They have very good quality of products. They respond on messages immediately. I will buy more from them in the future.
7 December 2023
Unprompted review
Super service
24 October 2023
Magnificent!
The product looks absolutely magnificent. Really good price compared to the competition. Quick & efficient delivery. Good packaging. Would buy again!
21 October 2023
great result!
Easy to use website, lots of choices, personal & friendly follow up and a great result!
4 September 2023
Unprompted review
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