My order was supposed to arrive within the next day or two - 4 days later, still nothing so I contacted Needen. Apparently my package was sent out with the shipping address as my email address. Obvi... See more
Company replied
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My order was supposed to arrive within the next day or two - 4 days later, still nothing so I contacted Needen. Apparently my package was sent out with the shipping address as my email address. Obvi... See more
Company replied
Your website deserves to rank higher on google search. Our powerful SEO Backlinks service offers the best solution for boosting your website rankings, bringing in more traffic. With our high-qua... See more
Ross was so quick to get my issue resolved. I emailed in a panic as I own a business and needed to find my lost package. He right away got a new order ready and shipped within hours of us communicatin... See more
Company replied
Not pleased. Shopped with these guys in the past but then a random order popped up on my credit card, and a short I never ordered appeared in the mail. I have emailed Needen trying to figure out w... See more
2780-630 Boul. René-Lévesque O, H3B1S6, Montréal , Canada
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Great customer service from Adiel at Wordans. Quick response and very friendly.
I have ordered several items and have been extremely impressed with their customer service. Ross helped me with my last order and made it very easy to return items that didn’t fit. I will continue to buy and would not hesitate to highly recommend them.
Received a pair of Jogging Pants with a rip in the fabric. After contacting Mig in Customer Service I received a Replacement within a few days. Great Service!
Have been very satisfied with the customer experience from Wordans. Any issue has been dealt with promptly and professionally. They also offer quick delivery - which is loved!
Called Customer Services to figure out an order/shipping dispute. Adiel was super helpful and patient while we sorted it all out. Great stuff!
My package was not delivered to my house as stated by Purolator. Customer service from Ross and Anna in Logistics was great! Issue has been resolved and will continue to use this great company!
Your representative, Mig, was able to address my issue promptly and with a very pleasant demeanour
I received my order; however, the items were too small. They quickly emailed me a return label to send the items back and when received they will refund me. The process was fast and curious.
I was very pleased to get a reply from Ross! I thought I had only gotten half my order, didn’t realize it had been shipped separately, got it the same day! Ross sent me an email to tell me that and also a nice reply. Ross also noticed I am a regular customer, I order your t-shirts to do designs on them for customers and they love the quality of them! He gave me his code to get 3% off my orders. This is a great company and I also get quick delivery! Thank you so much Ross! Have a great day!
Ann Larocque
Was missing an item in latest order. Ross from the company was quick to apologize and make it right.
Dealt with any concerns in a quick manner and was very professional. Offered assistance as needed and the quality of items is consistent.
Adiel was very helpful in facilitating my return and provided excellent customer service.
I am very pleased with the customer support that I was given. I was helped by Mig and she was very helpful, she got back to me very quickly and resolved my issue completely. I highly recommend ordering from this site. You won’t be disappointed.
My first purchase went very well; from placing the order on the site to tracking and receiving the goods. I had one item I received that wasn't exactly what I had ordered. I was simply asked by Mig, which was of a great help, to send a picture of the item and 3 days after I received confirmation that the replacement was sent. It was received the day after.
I was having some troubles with my order and Adiele was very friendly and super helpful. This experience definitely assured I was coming back to order!
I was dealing with Ross and he was fantastic!!! Responded to all my inquiries very promptly. Very friendly as well. Great company to deal with! I will be a repeat customer.
Adiel from Wordans Was very kind and helped me with everything I needed. He was very very helpful and answered my emails right away so we could fix any problems or any concerns I had.
Adiel and Mig were such great help with making sure my order was fulfilled and shipped out within less than 24 hours. Forever grateful for such dedication in a supply and demand business.
Great customer service from Ross!
There was a small error with an email confirmation that I received, but Ross looked into it quickly and ensured that all was resolved in a very timely manner. He was very kind! I love the quality of the products that I get from Wordans/Needen and will continue to order many more items!
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