Fantastic. Have always booked through large holiday providers previously. Issues with the large companies were never dealt with, questions never answered and made to feel silly. Though not wit... See more
Company replied
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Fantastic. Have always booked through large holiday providers previously. Issues with the large companies were never dealt with, questions never answered and made to feel silly. Though not wit... See more
Company replied
What an amazing holiday in Turkey with Travel Vogue and Holiday Rock. Everything worked really well including great hotel and food and drink, ab fab facilities, all the paperwork and flights and trans... See more
Company replied
We have just returned from a fabulous holiday in Turkey in all ultra AI with swim up room. The hotel and experience was absolutely outstanding. All was booked via Stacy and her team at Neckermann Trav... See more
The hotel was appalling. I complained whilst there and got absolutely no resolution and then contacted Neckermann who didn't help! They didn't help me get any compensation or recoup any of the additio... See more
Neckermann Travel is a UK-based online travel company, operating exclusively at neckermanntravel.co.uk. Our holidays are sold to UK customers only, and reviews on this page reflect the experiences of the UK business. Neckermann Travel (UK) operates independently and should not be confused with any Neckermann brands, websites or historical operators in other countries. Any reviews relating to non-UK bookings or services do not reflect the UK operation. We offer a carefully selected range of holidays - from great-value escapes to premium stays - working with trusted partners and established travel providers. All UK bookings are ATOL and ABTA protected, with dedicated customer support before, during and after travel. We focus on making holidays feel straightforward, reassuring and enjoyable - from the moment you book to the moment you return. Neckermann Travel...it’s just a feeling.
1st floor Brunswick House, Regent Park, 297-299 Kingston Road, Leatherhead, Surrey, KT22 7LU, London, United Kingdom, United Kingdom
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First time I've used this company. It was a nice, easy and straightforward booking procedure with a pleasant and polite lady on the phone. I was also given the option to book online. The email confirmation and deposit receipt was very prompt. Very good service indeed.
I was booking a holiday for my dad and Stacey was so friendly and helpful with all my questions, there was an issue with the website and Stacey did all the booking for me over the phone. I would highly recommend Neckermann Travel & Stacey.
Great photos of the resort and the description was very informative telling me everything I needed to know. Booking was easy and straightforward.
Best customer service and very smooth transaction. From now on my first choice for a travel company. Thank you
Nimesh was an absolute star, organising & booking my holiday to the exact detail of what I required & he got me the best deal!
Thank you!
Suzanne.
Very easy to book. All documents sent immediately
Great experience
Very happy with my experience all went smoothly looking forward to my holiday 😎
Your agent's efficiency made the booking process very smooth and easy. The website was too complicated for us!
All was Great and excellent services.
Thank you so much we had
a fantastic holiday.
Great and was easy booking , no hassle.
I can highly recommend!!
Great customer experience hope the holiday is as good
Everything handled
good value for holiday - slight error on seat allocation on return flight in 1st email sent - resolved after phone call.
Really helpful service. 10/10 would recommend for your travel.
I went to Antalya, Selectum. All the service was awesome.
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