Neat Team has been excellent, they replied to questions very quickly with friendly professionalism. Order and delivery within 48 hours. Their products are natural, I feel relaxed giving them to my te... See more
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See what reviewers are saying
I ordered with neat-nutrition back in October and unwittingly signed up for a subscription. When payment was taken in November, I sent a message to request the subscription is cancelled and a refund.... See more
Company replied
Probably our favourite powdered protein product. Love the no-nonsense ingredients and it is the best tasting as a result. We have used both the whey and plant-based versions in various flavours; in... See more
Company replied
The only protein I've ever used that doesn't have a synthetic taste and I've tried a lot! Just genuinely really tasty even when mixed with water (with other brands I usually have to use nut milks). Wo... See more
Company details
Information provided by various external sources
Delicious protein shakes, delivered.
Contact info
Office 7, 35-37 Ludgate Hill, EC4M 7JN, London, United Kingdom
- support@neat-nutrition.com
- neat-nutrition.com
Have tried most of the market and this is the best. …
Have tried pretty much all the products out there and this is the best. Would buy it as a gift for my family it’s that good.
18 February 2021
Unprompted review
Reply from Neat Nutrition
Hey Tim - Thanks for the kind words!
We have some new products launching soon - keep an eye out!
Simple to find the right products that…
Simple to find the right products that you need to buy for your health and nutrition requirements. Delivery timeline quicker than stated. Recommend.
1 February 2021
Great customer service
Great customer service, great product! I highly recommend the vegan protein powder
13 January 2021
Reply from Neat Nutrition
Hi Alexandra - thanks for the kind words and happy to hear that you're enjoying our plant protein powder. 💚
Tasty vegan protein
Really nice vegan protein - good consistency and flavour!
8 January 2021
Unprompted review
Reply from Neat Nutrition
Thanks for your feedback, we're thrilled that you enoyed your protein shakes 💚
11 days and counting on my customer service reply
11 days and counting on my customer service request. First response form neat was very quick, I assume that once they realised the solution wouldn't be easy they just started ignoring me.
27 July 2020
Unprompted review
Reply from Neat Nutrition
Hi Tom-
We're sorry to hear that you've not had an optimal experience with us here at Neat Nutrition. Unfortunately, as discussed in our first mail to you, frustratingly your order had already been processed/shipped and we were unable to redirect your order to the amended address provided.
We appreciate that these are tricky times and many people need to redirect parcels from work addresses to home addresses; so we have actioned for another bag (free of charge) to be shipped to you.
Regards
TeamNeat
Fantastic product
Fantastic product!
Enjoy easy single serve sachets and the delicious taste. Going to keep buying this.
27 July 2020
Unprompted review
Good Whey protein
Love the taste & texture of both vanilla & chocolate whey protein! If use milk instead of water lovely & creamy.
18 July 2020
Unprompted review
Top notch
Super easy process and subscription is ideal which no one else seems to offer with high quality product
15 May 2020
Unprompted review
Great tasting and mixing plan-based…
Great tasting and mixing plan-based powder. Starter box delivered next day, will be taking up a monthly subscription.
13 May 2020
Unprompted review
Always reliable and an easy website to…
Always reliable and an easy website to use. I am able to adjust my deliveries too, within the subscription, which is great as well!
5 May 2020
Unprompted review
Great taste and flexible delivery .
1 May 2020
Unprompted review
Emailed Neat Nutrition about a problem…
Emailed Neat Nutrition about a problem I was facing with the delivery status and they got back to me within a couple hours, super fast and helpful!
17 April 2020
Unprompted review
Great recurring subscription
Great recurring subscription. Cant fault it
15 April 2020
Unprompted review
Neat Protein tastes good and the…
Neat Protein tastes good and the service has been great so far!
6 April 2020
Unprompted review
Great product and great service!
6 April 2020
Unprompted review
Disappointing flavour and service
The vegan protein is vile! Customer service is slow and inefficient. You can only communicate by email. They do not have a customer service line or chat. For the high price of this protein you expect much more.
20 March 2020
Unprompted review
Reply from Neat Nutrition
Edgar,
Thank you for your comments and feedback. As you can see we have a lot of positive feedback about our product so are disappointed to hear that you didn't enjoy it in the same way.
We appreciate the opportunity to refine our service for customers and would welcome more feedback on what you felt was not adequate. Our team responded to you within 24 hours of your enquiry and dealt swiftly with your questions so we are sorry that you felt frustrated.
All feedback is passed along to the entire Neat team and we endeavour to constantly evolve our service and improve on how we deliver to you.
Thanks
TeamNeat
I challenge you
I challenge you, to find a higher quality vegan protein. Impossible.
18 February 2020
Unprompted review
I've tried a lot of different protein…
I've tried a lot of different protein brands and Neat Nutrition is by far the best! It tastes so delicious and blends in so well unlike other brands.
18 February 2020
Unprompted review
The only protein I use
The only protein I use. Love it as a mid-morning or afternoon snack and works well with water and/or oat milk.
17 February 2020
Unprompted review
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