Neat Components Reviews 515

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 214 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent quality and functionality of the products, noting their perfect fit and secure attachment for various bike components. Many appreciate the innovative design and sturdy construction, often preferring these mounts over standard options. The ordering process is consistently described as easy, with clear product descriptions and efficient communication regarding shipping. Reviewers also praise the prompt delivery service and the exceptional customer service, often mentioning quick resolutions to issues. However, some customers experienced issues with product fit for specific bike models, finding certain mounts incompatible or poorly aligned. A few reviewers also reported problems with product durability, such as cracks or poor screw quality, and expressed dissatisfaction with the company's response to these concerns. Additionally, some people encountered significant delays or unexpected fees with international shipping, leading to frustration.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the perfect fit of the... See more

Quality

Consumers generally express satisfaction with product quality. Many reviewers praise the perfect fit, secure... See more

Delivery service

People report positive experiences with delivery service, often praising fast shipping to various locations... See more

Order

Users describe positive interactions with order. Many customers found the ordering process smooth, with clear... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent communication and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a seat mount AirTag and Garmin Varia mount for my new road bike and could not be happier. It is one of my favourite things about my bike. The Neat Components mount for the Varia is so much... See more

Rated 5 out of 5 stars

I purchased radar mounts for all my bikes and couldn't be happier. I've tried several other brands in the past, but Neat Components clearly stands out. When a delivery issue came up (due to the local... See more

Rated 5 out of 5 stars

An honest company that stands behind their products. I got a first generation tail light mount for my Winspace T1550. The mount developed a crack after about 6 months of training and Mathias and his... See more

Rated 5 out of 5 stars

I purchased a radar mount for my Pinarello X bike. I ordered the wrong part and Neat facilitated a quick return and replacement. The bracket fits perfectly and holds my radar firmly in place during... See more


Company details

  1. Bicycle Store
  2. Manufacturing Service
  3. Research and Product Development

Written by the company

We offer 3d printer products for your bike and bike accesories, such as mounts for Garmin Varia rtl 515 and 516 to mount to aero seatpost, we also offer storage solutions to hange your helmet, shoes and glasses on your wall. aswell as options to store your wheel on the wall while zwifting.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

515 reviews

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Replied to 29% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great products and reasonable prices

Great products and reasonable prices. The part is made for my bike and fits perfectly and was shipped without fuss in a matter of days. It would be great if there were colour choices.

8 October 2025
Unprompted review
Rated 2 out of 5 stars

Too much to ship

The shipping was very expensive, especially when you add in the 100% tariff I had to pay to DHL before they would deliver. Shipping and tariff added up to a bit more than the actual item

31 October 2025
Unprompted review
Rated 3 out of 5 stars

Seatpost Mount Pinarello

I ordered a Seatpost Mount for Pinarello Dogma F, the material is ok but I tightened it as much as possible and it still moves on the saddle.
I suggest also to change de delivery company for Romania shipping because Posta Romana is the worst option you can find.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Im Happy

I have ordered two times here. Both orders were perfect! Thanks, Andreas

28 September 2025
Unprompted review
Rated 4 out of 5 stars

Good quality, but wrong design choice for Trek Madone Gen 8

The product quality is very good — solid build, well finished, and works perfectly on a traditional seatpost.

However, the design choice is wrong for the Trek Madone Gen 8. Because of the frame’s integrated seatpost extension, there’s not enough space to mount both a saddle bag and a Garmin Varia light. A more suitable approach would have been to design the mount to attach directly to the frame extension, not the very short seatpost.

With a small redesign adapted to the Madone frame, this mount could easily become a great product.

26 October 2025
Unprompted review
Rated 4 out of 5 stars

Product great, US tariffs not so much 🤮

Shopping experience was great and Product is exactly what I wanted. Fits my bike perfectly. As other reviewers have mentioned, there was a surprise US import tax that I didn’t account for (which upon reflection I should have expected). That definitely makes the total price quite high. But that is the price of buying things in the US now 😢

15 September 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. Bait and switch. Upon full payment through their website, you will get a notification that more fees are due from the shipping company. Tried to charge me an extra $28 to deliver the product. When I asked for a refund they offered 50% of the original cost. Save your money and buy elsewhere.

21 October 2025
Unprompted review
Rated 1 out of 5 stars

The product is just alright - experience sucks

The mounting product is just alright. Same quality items available on Amazon at a much better price. Shipping was $25 and then hit with an additional surprise $20+ fee the day before delivery. Honestly not worth the money. Ended up costing roughly half the price of the Garmin radar taillight I use it for.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Great experience from beginning to end…

Great experience from beginning to end - very good website, easy to navigate, clear description of the products to ensure correct selection for your bike, then when order placed kept informed of status shipping etc. And the products themselves are just awesome - started out ordering light / radar mounts for my Dogma, was so impressed with the quality, ordered the same for my Colnago, and then ordered the race number mounts for both bikes. Great quality, great fit, great value !

15 October 2025
Unprompted review
Rated 1 out of 5 stars

Super disappointed.

Super disappointed.

Low grade hardware quality. Screw heads stripped out. Poorly made product. The screw holes did not line up with the nut. Giant waste of money.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Very good product

I was looking for this product everywhere... Finally Neat-Components provide It. Right price, very good product and fast delivery. Many thanks!

10 September 2025
Unprompted review
Rated 5 out of 5 stars

An honest company that stands behind…

An honest company that stands behind their products. I got a first generation tail light mount for my Winspace T1550. The mount developed a crack after about 6 months of training and Mathias and his team quickly replaced it for free after I showed them a photo. When the new mount arrived it was clear that they had done some additional design work to strengthen the unit. Loyal customer here that really appreciates the custom nature of their products. Highly recommend!

21 August 2025
Unprompted review

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