Neat Components Reviews 515

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 214 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent quality and functionality of the products, noting their perfect fit and secure attachment for various bike components. Many appreciate the innovative design and sturdy construction, often preferring these mounts over standard options. The ordering process is consistently described as easy, with clear product descriptions and efficient communication regarding shipping. Reviewers also praise the prompt delivery service and the exceptional customer service, often mentioning quick resolutions to issues. However, some customers experienced issues with product fit for specific bike models, finding certain mounts incompatible or poorly aligned. A few reviewers also reported problems with product durability, such as cracks or poor screw quality, and expressed dissatisfaction with the company's response to these concerns. Additionally, some people encountered significant delays or unexpected fees with international shipping, leading to frustration.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the perfect fit of the... See more

Quality

Consumers generally express satisfaction with product quality. Many reviewers praise the perfect fit, secure... See more

Delivery service

People report positive experiences with delivery service, often praising fast shipping to various locations... See more

Order

Users describe positive interactions with order. Many customers found the ordering process smooth, with clear... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent communication and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a seat mount AirTag and Garmin Varia mount for my new road bike and could not be happier. It is one of my favourite things about my bike. The Neat Components mount for the Varia is so much... See more

Rated 5 out of 5 stars

I purchased radar mounts for all my bikes and couldn't be happier. I've tried several other brands in the past, but Neat Components clearly stands out. When a delivery issue came up (due to the local... See more

Rated 5 out of 5 stars

An honest company that stands behind their products. I got a first generation tail light mount for my Winspace T1550. The mount developed a crack after about 6 months of training and Mathias and his... See more

Rated 5 out of 5 stars

I purchased a radar mount for my Pinarello X bike. I ordered the wrong part and Neat facilitated a quick return and replacement. The bracket fits perfectly and holds my radar firmly in place during... See more


Company details

  1. Bicycle Store
  2. Manufacturing Service
  3. Research and Product Development

Written by the company

We offer 3d printer products for your bike and bike accesories, such as mounts for Garmin Varia rtl 515 and 516 to mount to aero seatpost, we also offer storage solutions to hange your helmet, shoes and glasses on your wall. aswell as options to store your wheel on the wall while zwifting.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

515 reviews

5-star
4-star
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1-star

Replied to 29% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Watch out.

Watch out.
No return/customer policy.

Defective product received. Despite proofs / multiple pics sent by email, Neat Components did not want to resolve the issue (either replacing or reimbursing) offering no solutions whatsoever.

First time I have experienced such a castastrophic service. Would not recommend !

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Well designed products

I have at least one product from Neat on each of my bikes. The design and engineering is impeccable. Each fits perfectly, is easy to install and holds up after thousands of miles of use.

25 February 2026
Unprompted review
Rated 2 out of 5 stars

Not a great experience overall

Not a great experience overall. I bought two radar mounts. Sl8 and MK1 allez sprint. The sl8 fit was fine, but not brilliant. The allez radar mount would simply not fit correctly. The mount had been poorly finished with a visible step not allowing the mount to clamp together correctly. I contacted the seller with clear photos and showed that this defect would not allow it to fit. His response was to dismiss this and simply ignore that I'd pointed to a flaw in the manufacture of this part. This continued over a couple of emails, of which I received a blunt and rude response.

I have since filed this part to remove the defect and now fits correctly. Really not what I'd have expected to do and certainly not the level of customer satisfaction I'd expect.

In hindsight, I should've spent my money elsewhere and I'd recommend others to do so.

30 January 2026
Unprompted review
Rated 4 out of 5 stars

Good assist by Mathias

Good assist by Mathias, after ordered the wrong item the first time. Great parts, you just need to be extra focused by finding the part that fits your bike.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

I recently bought 2 new bikes

I recently bought 2 new bikes. A Specialized Tarmac SL8 and a Core Polvere R gravel bike and during my purchase I immediately went online and ordered a Neat-Component Garmin mount for my seat posts. I love the instant stability and cleanness that they provide. For me it’s a must have for my bikes and they definitely work better than O-rings.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Garmin radar mount

Excellent Garmin radar mount. I ride a 2015 Specialized Venge Pro. Used many other mounts that I wasn't really impressed with dealing with the rubber bands, or bulky mounts that just looked horrible. The installation was incredibly easy, the mount is slick and aerodynamic. It holds up extremely well. I have their old style mount and the new upgraded mount. The newer mount is a bit thicker and more robust than the old one... although I didn't have any issues with the old mount.. but wanted the newer version nonetheless. I have a bike group called NPC Racing, and almost ALL of our members have switched to these mounts. I also got an additional mount for the race placards. The fit is tight and spot on! There was no slippage or breaks during any of my rides, and the radar stayed inplace locked in at all times. Have never had an issue. I ride just over 6K miles per year with these mounts and have no complaints. I just wish they would make some aero bar 3D mounts to install lights under my handle bars on either side. *hint *hint...

17 November 2025
Unprompted review
Rated 1 out of 5 stars

Received the wrong product and then got Gaslit by the Seller

Purchased a custom fit Varia light mount for my Cervelo P-Series. The mount arrived and the angle was wrong, it either pointed downward or upward. Contacted Mathias and he claimed they couldn’t match all the angles for the different sizes, which means this is just a universal fit mount, but it gets worse. After expressing my displeasure with the unusable mount, he asked if my bike had disc brake (all Cervelo P-Series are disc brake). He stated the newer version with disc brakes were not compatible and it only worked with rim brakes. I explained there was only a disc brake model and he went into the website and edited the title and description to say it was for a Cervelo P (not P-Series) and listed it only fits rim brake models. So at this point, he started to gaslight me stating I purchased the wrong part, ignoring his error. I’ve been refused a refund and will be using other avenues to obtain one. Also, the race number flag holder is poorly designed and doesn’t mount properly. Avoid this scammer!

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Gravel bike rear light/radar mount

I recently purchased and received a rear light/radar mount for my gravel bike.
My Pinarello Grevil was not a cheap bike nor was the light/radar combo. The light comes with a cheap rubber band type mount. Did not want to use its mounts on my bike.
I ordered a seatpost mount from Neat, specific for my bike. It’s worthy of an expensive bike.
100% would I buy again for any future bikes.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Neat seat post mount

I have the Neat seat post mount on my tarmac Sl6 with garmin varia radar.
After 9 months the clamp broke.
I send pictures to them and in the next day i receive information that they send a new one, no questiona asses.
Great service.

18 March 2025
Unprompted review
Rated 4 out of 5 stars

Sturdy

Heavy duty , Aero,good seller. Fit is a little loose? One round of electric tape and its good and tite. For the price ,could be better.

19 January 2026
Unprompted review
Rated 2 out of 5 stars

I accidentally ordered the wrong mount

I accidentally ordered the wrong mount, which looks very good in terms of design. Unfortunately, the return shipping to Denmark is at the buyer's expense, but it gets even better: if any information is unclear when returning the item, it will be sent back at the buyer's expense, which is absurd to me. I will never buy from Neat Components again! Cheers, Juergen

30 December 2025
Unprompted review
Neat Components logo

Reply from Neat Components

Hello
Sorry to hear that you think we should bear the cost of return shipping for your wrongfully made order, but we cant cover the cost of this

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