Great company to deal with, customer service was friendly, helpful and efficient and my waistcoat is just perfect. Will most certainly be purchasing more items.
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I honestly don't understand the bad reviews. Some cashmere sweaters are designed to be gauzy and light - it's not a flaw, and it's not a always a result of cheap production. I ordered five jumpers, an... See more
Company replied
Just got my two new cashmere triangle scarves and I couldn't be happier. Something tells me I'll have more than two before long! :-) Fabulous quality and very versatile.
Company replied
I looked on several websites before deciding on Nearly New Cashmere and I really made the right choice. Angela is highly skilled, an excellent communicator and I am thrilled with the repair on my blan... See more
Company details
- Used Clothing Store
- Clothing Store
- Men's Clothing Store
- Shopping & Fashion
- Vintage Clothing Store
- Women's Clothing Store
Written by the company
Nearly New Cashmere sell immaculate secondhand 100% cashmere knitwear, accessories and vintage silk scarves. Secondhand but never second best.
Contact info
The Cottage at Swinton Estate, HG4 4JH, Masham, United Kingdom
- 01765688991
- info@nearlynewcashmere.co.uk
- nearlynewcashmere.co.uk
4.5
Excellent
521 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 24 hours
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Excellent service, beautiful products.
I love this company for it’s brilliant environmental mission, but also for its great, personal, friendly response when I had to return an item (the item was beautiful but didn’t fit).
24 February 2023
Unprompted review
Please tell me it isn't fake
Recently purchased a navy polo jumper, delivery was very quick, packaging great but I can't help but feel I have purchased a Chinese fake cashmere jumper, please tell me I'm wrong 😒
22 December 2022
Unprompted review
Reply from Nearly New Cashmere Co.
Hello Wendy, thank you for your review. We only sell 100% cashmere knitwear and would never sell a fake cashmere jumper. Every jumper is hand inspected by several team members to ensure we sell only the highest quality cashmere. Cashmere can feel a little different depending on age and the style of knit, older/vintage cashmere can feel less soft than some come to expect, which may be why yours doesn't feel quite like you expected. This is actually an indication of high quality, as more cashmere yarn is used to knit the jumper.
Jumper repair
I sent a cashmere jumper for a repair, it had a small moth hole on the sleeve. The repair is great, you can see it but only if you’re looking for it. It was very reasonably priced too, with great communication.
11 November 2022
Unprompted review
Perfect cashmere
I've just taken delivery of a beautiful, faultless cardigan from this company. I was a bit hesitant about ordering a nearly new cashmere cardigan because I wear mine until they are falling apart but I was pleasantly surprised. I will definitely use this company again. I love that it helps the circular economy, saves me money, and re-uses something that would be wasted otherwise.
7 October 2022
Unprompted review
Great knitwear and more
Great knitwear and more. I have made a few purchases from Nearly New Cashmere and am thrilled with each and every one. Thank you!
28 September 2022
Unprompted review
Perfect Purchase
Thrilled with my purchase from Nearly New Cashmere. The quality is beautiful, the garment just as described and also well packaged and speedily delivered - perfect in every way!
2 September 2022
Unprompted review
Great products, excellent customer service
I purchased a jumper, cardigan and neck warmer from Nearly New Cashmere last week. Before I made the order I emailed feeling apprehensive about buying second hand cashmere - was it bobbly, etc? Izzy replied promptly explaining they don't sell anything that is less than 100% perfect. Bold claim I thought! I received my goods quickly, well packaged and they were perfect, as Izzy had promised. So I'm feeling very happy that I have the cashmere at a fraction of the full shop price, I have something slightly unusual and feel as though I'm helping the recycling effort! Great company and I would thoroughly recommend you give them a try.
24 October 2021
Unprompted review
Really like their products.
14 September 2021
Unprompted review
Cashmere Scarf
I am very pleased with the colours and quality of my new Cashmere Scarf. The scarf is light around my neck which I like and also lovely and warm. My parcel arrived in good time from the UK to Perth in Western Australia just in time for our Autumn/Winter weather. A nice personal touch was a handwritten message from Ebony to enjoy wearing my scarf, I certainly will, thank you.
7 May 2021
Reply from Nearly New Cashmere Co.
Thank you Karen for your kind review. We are delighted that has arrived in time and hope that you will enjoy it for many years to come. Many thanks once more for your custom, Ali and the team x
Great service
Great service speedy delivery lovely quality items
This purchase was my fifth ! I am sure I will be buying more
And will certainly recommend
WELL DONE!
1 May 2021
Reply from Nearly New Cashmere Co.
Thank you Christine for your unwavering support and kind words. We are absolutely thrilled to wow you continually, thank you. Until next time, many thanks, Ali and the team x
Another fabulous jumper
Another fabulous jumper. I can’t wait to order another. Look brand new and really nice and soft . What a lovely idea. Fantastic quality
30 April 2021
Reply from Nearly New Cashmere Co.
Thank you so much for your kind review Chris. We are delighted to have wowed you and look forward to doing so again some day. Thanks again, Ali and the team x
The quality of the garment is good
The quality of the garment is good, and the colour is as I expected. I have not given the garment 5 stars as it is a US size Large, which equate to a size 16, not a UK size Large with is a size 14. I am a comfortable size 14 and so I am swamped.
29 April 2021
Reply from Nearly New Cashmere Co.
Thank you Sian for your kind review. We are sorry to have disappointed you on the sizing of the jumper. We have a no quibble guarantee so do please feel free to send back for an alternative. In the meantime we will revisit out sizing guide. Many thanks once again, Ali and the team x
I ordered 2 sweaters
I ordered 2 sweaters, they arrived promptly and well packed, not in plastic!!
Both are lovely and in excellent condition.
28 April 2021
Reply from Nearly New Cashmere Co.
Hi Judy, thank you for your kind review. We are thrilled you are happy with your two nearly new jumpers, we hope you will enjoy them for a long time to come. Thanks, Ali and the team x
I cannot recommend this company high…
I cannot recommend this company high enough. I ordered 3 jumpers and they are all beautifully reconditioned and mended where necessary. They look like new. Service was impeccable. I just sent 3 of my old cashmere jumpers to be reconditioned. This is a unique service provided at reasonable price. Thank you!
28 April 2021
Reply from Nearly New Cashmere Co.
Thank you Niko for taking the time to review us. We are so happy you are happy with our service and the cost of it too. We look forward to wowing you with your reconditioned jumpers! Thanks so much, Ali and the team x
Great choice of items
Great choice of items. First time I've ordered and a lovely navy blue cashmere designer tunic jumper arrived 2 days later. Perfect condition so I am really pleased and will be using Nearly New cashmere again. Many thanks for such a good service and recycling cashmere in such a good way.
28 April 2021
Reply from Nearly New Cashmere Co.
Hi Fiona, many thanks for your kind review. We are so pleased that you love your nearly new tunic jumper and we hope you get lots of joy from it for many years to come! Thanks so much for discovering us and we hope to see you again soon. Ali and the team x
Great products and really helpful…
Great products and really helpful customer service. I will buy again.
19 April 2021
Reply from Nearly New Cashmere Co.
Thank you so much for your lovely review just now. We look forward to welcoming you back in the near future. Thanks Ali and the team x
Very Pleased
Bought two garments, arrived very promptly and beautifully packed, and in excellent condition. Thoroughly recommend this excellent business.
17 April 2021
Reply from Nearly New Cashmere Co.
Morning Margaret, many thanks for sending in your feedback. We are thrilled to hear that you have enjoyed your Nearly New experience and we hope that you will enjoy your two pieces for a long time to come! With every thanks, Ali and the team x
Lovely shop, quality items and friendly, personal approach
I’ve been visiting this shop (in person and online) for a couple of years and never seem able to come away empty handed! Fabulous idea to recycle cashmere and provide new pieces too. I live in the gloriously comfy bed socks (they are absolutely perfect in boots and trainers). The rescued jumpers are always in excellent condition, I wouldn’t have realised they aren’t new. Great local business.
16 April 2021
Reply from Nearly New Cashmere Co.
Thank you for your lovely review! We couldn't be happier to hear that you have enjoyed your time shopping with us over the years. We hope to see you again soon, many thanks for your kind words and loyalty. Ali and the team x
Nearly new cashmere is absolutely…
Nearly new cashmere is absolutely amazing I discover this company during lock down and am so happy that I did. They are a family run business with a fantastic concept of sustainable living and the cashmere omg! Amazing
16 April 2021
Reply from Nearly New Cashmere Co.
Hi Anna, thank you so much for your lovely review. We are so pleased to hear you have enjoyed discovering us and everything we stand for. We hope to see you again soon. With many thanks, Ali and the team x
Happy customer
Truthful sizes. Good range of colours. Helpful staff. Very happy with product. And animals free from static shocks, which poor things received from my old fleeces!
16 April 2021
Reply from Nearly New Cashmere Co.
Good morning, many thanks for your recent review. We are so delighted you have enjoyed your experience with us. We are delighted to have wowed you and look forward to doing so again soon. Ali and the team x
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