Just moved into the area and Jordan in the Swansea store was brilliant. Extremely friendly man, super customer care, sourced all our needs. Gave us very sound advice. Altogether a great shopping ex... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
N&C Tiles and Bathrooms are an award winning retailer offering a wide range of wall tiles, floor tiles and bathroom products to the trade and public. Shop in one of nationwide tile and bathroom showrooms or visit us online.
We offer inspirational, quality products at competitive prices
Written by the company
- We're so confident in the quality of our products, we offer exceptional warranties across our thousands of products! As a multi-award winning tile and bathroom retailer, we have been recognised for our friendly service, expertise and our beautiful, inspirational showroom displays
Contact info
41-51 Freshwater road, RM8 1SP, Dagenham, United Kingdom
- 02085864600
- customerservices@nctilesandbathrooms.com
- nctilesandbathrooms.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivered exactly on requested date
Delivered exactly on requested date. Very helpful when I called and great delivery guy. Some tiles did have corner damage but we used those for edges etc
Order placed and acknowledged…
Order placed and acknowledged immediately. Kept informed regarding delivery date and then updated with exact time of delivery. Excellent service.
Very quick delivery
Very quick delivery, very well packaged and able to buy single tiles.
Brilliant service
Easy to order online what was needed, arrived extremely well packaged and really quickly. Would not hesitate to order from this company again. Brilliant service
Excellent Bathroom Service
We are absolutely delighted with our new bathroom. The porcelain tiles from N&C Tiles and Bathrooms, Orpington, made my bathroom look stunning. Justin, H Lilley & Co, Bromley, for his attentiveness and for sourcing high-quality fixtures. Cliff and Rob, my experienced engineers, for helping us design a functional layout, installation, overcoming tricky plumbing issues with ease and impeccable tiling!
Meeting Wayne and Tracey at N&C Builder…
Meeting Wayne and Tracey at N&C Builder was an absolute delight! Last Friday, I needed to buy some building materials for my garden DIY project. Feeling a bit unsure, I turned to social media for advice on what to purchase. When it came time to pay at the cash counter, Tracey stepped in and called Wayne over to help me out. After explaining my project to Wayne, he guided me in purchasing the perfect materials. Thanks to their help, my garden project is now complete and I couldn't be happier. A big thank you to Wayne and Tracey!
Two days late and half the tiles are broken
I understand that this is not the fault of the company but of the courier , this doesn’t however change the fact that the job I need them for is now and that I will have to source locally at higher cost for something I already paid for .
I have not contacted anyone (I’m busy due to this)

Reply from N&C Tiles and Bathrooms
Very efficient service and fair price…
Very efficient service and fair price for product.
Buying the tiles (which we have now…
Buying the tiles (which we have now done on three occasions) is a great experience both in person and online, Their support in matching and ensuring we got what we needed was second to none. Customer service is important to these guys and it shows.
After speaking to Kay at Chadwell Heath…
After speaking to Kay at Chadwell Heath we knew exactly what we needed to complete our bathroom installation. Kay gave us a quote, information booklets and showed us all available options. We will definitely be going back to finalise our order. Thank you Kay.
Kay being a member of your staff was…
Kay being a member of your staff was extremely helpful in every way and in my opinion could not do anymore for me with regard to serving me and helping me to load my purchases onto my van it makes a big difference when staff are willing to go the extra mile and are happy to do so
Can't recommend them enough
Can't recommend them enough. Walked in and immediately we were offered assistance. The manager Audley went through everything we needed, spent a long time looking at the options and considering our budget at all times. Nothing was too much trouble, every time I called about deliveries, adding more products, changing products etc. someone always answered quickly and extremely helpful. Brilliant team! 🙌🏻
We’ve just been into the Orpington…
We’ve just been into the Orpington store this morning to choose tiles for our new bathroom renovation. Bradley Strong, the branch manager was an absolute delight to deal with. He was extremely knowledgeable and patient with helping us make our choices. Many thanks Bradley
Great help from Kay
Kay who helped me on two seperate days was great. I had quite complicated requests and Kay took the time to really help me out with my orders.
Good value tiles and excellent follow…
Good value tiles and excellent follow up service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

















