Love my Navimow but it still has some issues despite being the top of the line. It is terrible at dealing with the edges of my lawn and regularly gets stuck putting a wheel off. I think the X4 would... See more
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Welcome to the official Trustpilot page for Segway Navimow. The lawn and garden are a very important part of the home. This is where life happens. Morning coffee. Kids playing. Quiet evenings. At Navimow, we have one clear goal: to give time back to people. As the World's No.1 Brand in Wire Free Robotic Lawn Mower Volume Sales*, Segway Navimow combines cutting-edge robotics with everyday practicality to help you enjoy a life without boundaries. Powered by Segway's spirit of innovation and over 20 years of experience in the robotic sector, Navimow developed the Exact Fusion Locating System (EFLS) capable of centimeter-level precise positioning and continues to enhance its offerings with groundbreaking features. Today, Navimow serves households in more than 40 countries with 400,000 user bases, including Germany, France, Denmark, the US, the UK, Australia, and more. We believe that great technology should be matched by great support. We are here on Trustpilot to listen to your feedback, learn from your experiences, and ensure that your journey with Navimow is as smooth as your lawn. Thank you for choosing Segway Navimow. We look forward to hearing your story.
Contact info
98 Spit Brook Rd. Suite 2203, 03062, Nashua, United States
- navimowsupport-us@rlm.segway.com
- navimow.com
Replied to 51% of negative reviews
Typically replies within 48 hours
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Timely delivery and very impressed!
Timely delivery and very impressed with the mower so far.
Showing offline
I am still working with the device, but I continue to experience issues. The machine frequently detects a slope in areas where the ground is barely sloped. When this happens, it requires me to go directly to the device and press “OK,” which defeats the purpose of having a self-mowing system.
Another ongoing issue is that the device keeps disconnecting. I previously owned an earlier version and never experienced any of these problems.
At this point,I feel like I can only use this product when I’m home to monitor it, which is difficult since I work long hours. It’s also not recommended to use it at night, which limits my options even more. I would not recommend this device based on my experience.

Reply from Segway Navimow
Your mower keeps ramming into walls
Your mower keeps ramming into walls, sitting stationary for extended periods of time as if it is lost or can't make up its mind

Reply from Segway Navimow
I can sum this up quickly
I can sum this up quickly, the delivery time was outstanding, I was kept in the loop the whole time! The navimow x4 is working flawless!
The mower is outstanding
The mower is outstanding. The app is very user friendly. Only suggested improvement might be a better user manual that gives more instructions on how to operate the mower such as mapping.
Arrived on time and was easy as heck to…
Arrived on time and was easy as heck to set up. All the neighbors are jealous.
Never recv'd any followup on shipment
Never recv'd any followup on shipment
Company sent a tracking #, but wanted to load an app to locate the shipment.

Reply from Segway Navimow
I206 Great product & Performance
Delivery time and packaging was great. My product arrived in perfect condition and performed exactly as specified. I can’t believe I waited so long to buy my i206. I have an uneven lawn and areas of water and mud. This guy “ROBIE” had no issues whatsoever.

Reply from Segway Navimow
The product is sound and reliable
Out of the box
Out of the box, auto mapping feature did not work. It was a very hard set up and understand how the mapping works. For some reason it did not recognize my Lawn so I had to snap it manually.
I’m not sure what the camera does or if it’s any functionality because it is no tackling on the corners that wasn’t tackled during the set up which causes scratches on the body also, it’s really hard to get into the corners so there’s more areas that I need to trim that I would like to I think for the money that I spent I expected a little bit more functionality as on my previous robots, some of them was functioning a lot better

Reply from Segway Navimow
I shopped around and settled on the I206 AWD
I shopped around and settled on the I206 AWD model. Made a few phone calls to Navimow with questions, I got great responses and directed to their website for a great discount. Set up was easy although I struggled some with the mapping, I'm no gamer. The app is good and the online chat is very helpful. Lots of versatility and options. With some practice I'm very satisfied and my yard looks great. Biggest plus is I don't have to sweat with a push mower now.

Reply from Segway Navimow
The only reason I didn’t give it 5 was it’s just too new
The only reason I didn’t give it 5 stars is because it’s so new. I think setting up the mower was easy enough and the operations of the mower were fine. The App is ok bit as easy to use off the bat that could also be me.

Reply from Segway Navimow
Good purchase experience
The purchase process went smoothly and I received the mower quickly.
I had a accident last year
I had a accident last year. Which left me with both legs broken . So I can’t mow any more . I brought the Segway’s mower. It has taken the worries out of taken care of my lawn. I am elated to how easy it is to operate . Thank you.

Reply from Segway Navimow
H220: Amazing Mower!
Delivered as expected. Easy setup. Quality app with clear directions. Amazing mower: NaviMow H220. Lawn already looking manicured after just one week.
Only issue: There is no video tutorial for mapping nor any clear guidance on auto vs. manual mapping. Also, when manual mapping how accurate and how close to the edge must you be? A simple video tutorial would have clarified. However, the app was reasonably self-explanatory.
The set up was extremely easy
The set up was extremely easy, had it mowing in under an hour after fully charging and mapping.
It will deploy for it's 3rd time tomorrow servicing
.70 of an acre.
Ordering was easy, impressed with the product
Ordering was easy, had pre-ordered the x4 series as soon as it was available, super happy with the mower so far, it ships right to the door. So all in all very convenient.
So far i am nit saving any time on mowing, as i just enjoy watching the robot doing the job.
Segway a stellar company
Segway a stellar company. They've been in business for quite a long time and this piece of equipment shows it very well thought out works like a charm I can honestly say I've been wowed. The purchase went very smooth very quick the delivery of the equipment was very fast if you're looking for a robotic type mower because you're tired of cutting your own grass this is the one to buy.
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