Naturitas Reviews 

From ordering to receiving they where great ... I was kept updated and they made you aware right from ordering that the delivery would be at least 10 days and that’s how long it took to delivery… the products where reasonable priced ..
so I’m well happy .. Thank you Naturitas

I ordered vitamins on this site. They were delivered on time, without delay, and were perfectly packed.

My order hasn't arrived and on tracking, Royal Mail says they are still waiting fir it. Have emailed them but no reply - yotally disgusted with them and myself for not checking on them first.

This is the most unprofessional website ever. I ordered a specific product - they sent me something else and claim that I can't return the incorrect product now, or I have to pay shipping to Spain! I guess I should be lucky I even got something shipped...but ridiculous to be honest. Don't order anything on this website!!!! If I could give them zero stars I would have. Someone should report these guys to the UK regulator!

So happy that I found a place to buy organic natural coffee replacement. It's our third time in our household of ordering Chicory Cicoria. I buy in bulk to save the cost for the product as well as on delivery cost. Also glad that the company offers loyalty program where I can have further savings.
Thank you!

Received order but noticed that some of the products were listed on website as gluten free. On looking at the packets which arrived it clearly stated that it had wheat listed in the ingredients. Tried to get in touch, no telephone number so completed form more than once but never received a response. Will not bother using them again.

Payed for my big order and never came to me.
I have tried to get my order or my money back and they make it impossible.
Still, after more than 3 weeks, waiting for my products to come home.
They don't take responsibility at all.

I have ordered 3 bottles of vitamin pills but the parcel never reached my address. And I already send 3 emails to let them know, but they never reply my emails. It's almost 2 weeks now. There are no any contact number on the website.
I pay over 70 pound for the 3 bottles.
It's most likely a scam website.

The first water container I ordered with a special attachment for colonics arrived minus the attachment That time I did get a reply and a refund I decided to order the water container again with the colonic attachment. It arrived but I could see the attachment on the bottle is no way especially for colonics - it's just a standard pouring spout with a very large short piece of hose on it- Way too big for any colonic attachments. Moreover this hose barely fits onto the container and comes off within seconds of turning on the water.
I wrote to Naturitas straight away with photos but they have ignored all my emails. I'm not sure what to do - I asked them for a copy of their complaints procedure but have still heard nothing Avoid this company at all costs! Never buying from them again!

Believe the reviews. I ordered a couple of products and one of the products didn't match the ingredients of what was on the website. I contacted them and they actually got back via e-mail, but said the product matched what was on the website and wouldn't be able to do anything. When I checked, they changed the website product page to display the updated product and not the one I ordered, so clearly this as been well thought out on their end. Luckily I took screenshots to prove this change. Regardless, I had to go through Paypal claims to sort it out. I wish I came here before ordering from them. This is clearly a company that operates with no code of conduct and doesn't deserve my custom.

Completely mess, I do not recommend, you will be lucky if got any money back

I ordered the product and paid for 48-hour shipping.
I did not receive my order.
Automatically received money back, but after checking the bank account, the money was deducted again. I checked the order, it shows that it was delivered, but I didn't receive it.
Try to contact tham but no chance reach than. No order no money. Nice. Thank you very much.

I place an Order # 10000161070, US$114.69 including shipping on 01/11/2024. I found out the hair dye is not what color I picked. I want to cancel the order right away. The web site only has contact form: naturitas.us contact-form
I filled up the form 4 time tell them I want to cancel the order. No one response, next day I found an e-mail: dpo at naturitas.es sent them e-mail. The reply is the package has left the warehouse, I need to "contact the postal service Royal Mail to notify that you do not wish to receive it, in order to accelerate the return process."

Arrived as ordered.

Slow delivery.
Due for delivery 19th December. Tracking shows at Gatwick MC on that date. No progress from that. Naturitas say a further 10 days until delivery.

I have ordered from Naturitas in November. Items didn't arrive at all, they didn't inform me that there is no stock. I requested a refund. They transferred me only a part of the money, keeping the delivery fee (£9) for themselves. It has been 3 weeks since I ordered. They don't respond to my numerous emails, ignoring me completely. I asked my bank for help, hopefully I will get the rest of my money. Never again!

Believe the bad reviews!

Took 2 weeks to get my order and they sent the wrong product and now no one is helping to resolve this. Just 2 of the same automated responses to my many email trying to get this sorted. So I've basically been robbed.

I ordered from Naturitas in September 2023, the parcel never arrived, I paid around £15 for postage, for a small package, on contacting their customer services,they were completely useless, blaming the delivery company, and not backing me up, still not resolved. Very very disappointed.

I purchased several products more than 2 months ago, I never received anything. They don’t have a phone to contact them, an email, I have filled their form on their website, no one ever replied. Total scam, please avoid!