Naturcontact Reviews 

1,908
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 308 reviews, reviewers had a great experience with this company. Consumers frequently mention that the footwear is extremely comfortable, lightweight, and stylish, making daily walking a wonderful pleasure for people with wide feet. Many individuals also appreciate the exceptionally helpful support team and the incredibly useful sizing guides provided directly on the website. However, some customers also noted recurring issues regarding footwear durability, mentioning that the soles frequently detached after only minimal use. A few people additionally experienced unexpected delivery delays, along with frustrating difficulties when trying to get prompt assistance from support staff. Others found that sizing could occasionally feel inconsistent despite following the available instructions.

What people talk about most

Product

Customers had positive experiences with product, noting that the shoes are very comfortable, stylish, and... See more

Quality

Consumers find quality to be positive, highlighting that the shoes are very comfortable and stylish.... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with deeply divided opinions reported by... See more

Order

Users describe ambiguous interactions with order experiences, reflecting a sharp division in customer... See more

Delivery service

Clients share ambiguous opinions on delivery_service, noting a split between positive and negative... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is the second pair of Naturcontact shoes I`ve had. I love my first pair-so comfortable. For this 2nd pair....Quick delivery, happy to exchange,exchanged return relatively simple and replacement a... See more

Rated 5 out of 5 stars

Size guide on the website was accurate (had to go up a size from my usual measurements, so do check before ordering). The boots are comfortable and so far are waterproof. They are also lightweight.... See more

Rated 5 out of 5 stars

The customer service response about a problem with my winter Naturcontact books was brilliant and I was able to purchase these lovely trainers at an incredibly affordable price as a result. The shoes... See more

Rated 5 out of 5 stars

The shoes I've got are so comfortable. I put on a pair of my "normal" trainers and they felt so tight! I'm enjoying walking in the barefoot shoes and my ankles are definitely benefitting. The customer... See more


Company details

  1. Shoe Store

Written by the company

Welcome to Naturcontact - The UK startup committed to crafting innovative barefoot shoes for a natural movement without compromising quality or style. Designed for ultimate comfort and freedom, our shoes help you reconnect with the ground and restore foot health. Join Naturcontact today - We also support organizations for nature restoration projects.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 48 hours

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4.0

All reviews

(1,908)

334 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very very comfortable shoes

Very very comfortable shoes - I find almost all shoes including other barefoot makes rub on my horrible bunion and are painful to walk in. These are perfect, light, comfortable and stylish

2 May 2026
Unprompted review
Rated 5 out of 5 stars

Customer service is speedy and…

Customer service is speedy and efficient, prompt response if you have a query. Delivery was within days of ordering. The quality is outstanding, I’m really enjoying my new shoes and beginning to feel the benefits. Keep up the good work!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous Shoes

I’ve had these for around 2 months now, and these are now my favourite shoes and boots! They’re fabulous! Excellent quality and super comfy.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Excelllent company and product

I have used this company twice now and both times have found them very hekpful as I had to query the fit for a narrow foot. I was answered quickly and recommended some styles for me. The product is excellent and the price and quality.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

This company is awesome.

This company is awesome.
I orderd a size 9, they was too big, sent them back and got size 8, no messing around was easy and quick and fit perfectly.
Definitely going to buy more from them.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

First barefoot experience - pleased so far !

Very pleased with my clogs but they show the dirt very easily . I regret not spraying them with protection before wearing. Also bought Metro flex 3.0, great for the indoor gym. My feet do feel they don’t have quite enough room for the full barefoot effect as my feet are very wide, and I have long toes which rub the end. The delivery took over 10days which also included the Easter bank holidays. The e book didn’t arrive.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Regular slippers feel like a step backwards.

From the moment I slid them on, I felt the difference. No stiff structure, no forced shape. Just pure, natural comfort.
The sole is soft but grounded with a wide toe box and lightweight feel. It’s that perfect balance between protection and freedom. Once I wore them I instantly knew regular slippers would feel like a step backwards.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Great looking shoe and perfect fit in…

Great looking shoe and perfect fit in line with the size guide.

Nice toe box with good space for a natural feel.

Only had it a few days and waiting now how they will wear and clean up over time as they are vegan leather. I am looking for a daily walker shoe. So far so good.

5 April 2026
Unprompted review
Rated 2 out of 5 stars

A lot smaller than I was expecting

Based on the size chart for the Aramid Contact 3.0, I was expecting something almost a centimetre longer and wider than my actual foot measurements, but I received a shoe that's too small; mine must have been a rogue pair.
Apart from the size issue, they look like a decent shoe; they feel nice and flexible and they're very light, but unfortunately, I can't wear them so they're being returned.

2 April 2026
Unprompted review
Naturcontact logo

Reply from Naturcontact

Hi Stephen, thanks for your feedback, we are sorry that the shoes are small however we offer free exchange and we send a return label. The process is quick and easy, if you like the shoes let us know and we can exchange them for you.

Have a good day.
The Naturcontact team

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