Nassau Candy Reviews 1,676

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 309 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people praise the exceptional customer service, appreciating the personalized and understanding approach. The overall user experience is often described as smooth and easy, with many consumers noting the efficiency of their interactions. However, some people were dissatisfied with the ordering process, finding it convoluted or difficult to navigate. A few other people also felt that the product selection, especially for specific items, could be challenging to find or combine in a single order.

What people talk about most

Order

Consumers find the ordering process to be ambiguous. While some reviewers praise the ease of ordering online,... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the helpfulness,... See more

Product

Clients share ambiguous opinions on product. Many customers praise the wide variety of products, selection of... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the... See more

User experience

Reviewers mention positive feedback about user experience. Many customers appreciate the easy navigation and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nassau Candy is an amazing and authentic wholesaler that has a variety of products. Our sales rep Lisa F. From the San Francisco branch has been fantastic. Always there to help out and answer question... See more

Company replied

Rated 5 out of 5 stars

My sales rep, Ryan Seguljic, truly went above and beyond. Even though my town wasn’t originally on the delivery route, he found a way to get me added as I prepare to open my new store. From walk... See more

Company replied

Rated 5 out of 5 stars

Gia was super helpful and expedient in providing nutritional information for two bulk products we stock at our company. It's especially important for our guests with allergens to understand the nutrif... See more

Company replied

Rated 5 out of 5 stars

Outstanding Service from Lisa Fusaro at Nassau Candy! Lisa has been absolutely pivotal in helping me get my order in time for a busy weekend and guiding me toward the best candy selections to m... See more

Company replied


Company details

  1. Confectionery Wholesaler
  2. Candy Store
  3. Confectionery
  4. Food Manufacturer
  5. Food Products Supplier
  6. Wholesale Food Store

About Nassau Candy

Written by the company

Nassau Candy Distributors

Nassau Candy is one of the largest US wholesale manufacturers of specialty and private label confections, supplying many of the national retailers and independent stores across the country. From our Hicksville, New York–based factory, we create millions of pounds of confections every year — including chocolate covered raisins, Jordan almonds, fudge, fruit slices, chocolate pretzels, and hand-dipped cherries. All are certified Triangle K kosher. We also roast our own nuts, allowing us to offer a full line of trail mixes and nuts.

In addition to Nassau Candy-made creations, we import and distribute the most sought-after confectionary, soda, gourmet food, and natural brands, including health, beauty and household care. This vast range of 20,000+ skus puts Nassau Candy in a unique position to fulfill virtually any specialty need.

Popular Categories

Gourmet

Nassau Candy

Written by the company

Over 20,000 Items in Stock
Do you want your customers to have the freshest in gourmet groceries, candy & confections? Open an account today and join the Nassau Candy family!
Wholesale Candy for your Shop
The preferred candy and food choice for retailers, florists, gift shops & more. Historically featuring a 97% fulfillment rate.
Wholesale Grocery Supplier of Snacks and Pantry Staples
From soup to nuts, we have all your dry grocery needs in store and ready to ship. Favorite American brands, gourmet imported brands, can goods, boxed goods and refrigerated

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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Rated 5 out of 5 stars

Easy ordering

Easy ordering. Always reliable

14 April 2026
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Reply from Nassau Candy

We're happy to hear that ordering was easy and reliable for you. Thank you for your positive feedback; we appreciate it.

Rated 4 out of 5 stars

Very easy to order

Very easy to order, but it would be great to have a sales rep to help us with possible discounts. There are lots of products we could buy if we could get some extra discounts.

13 April 2026
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Reply from Nassau Candy

We appreciate your feedback and are glad the ordering process was easy. We recognize the value of having assistance with potential discounts and will consider this to help improve our customer experience.

Rated 5 out of 5 stars

The Nassau website is super easy to…

The Nassau website is super easy to navigate. I love looking at all of the options. Great Products!

13 April 2026
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Reply from Nassau Candy

We're happy to hear that you find our website easy to navigate and that you love our product options. Thank you for your positive feedback; we appreciate it!

Rated 3 out of 5 stars

I would prefer to not have to pay a fee…

I would prefer to not have to pay a fee because you keep items in separate warehouses

9 April 2026
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Reply from Nassau Candy

Thank you for providing your feedback. There is no fee to you for us to have products moved from one warehouse to another. Our team is happy to explain this process with you anytime at 800.486.1226

Rated 5 out of 5 stars

A Partner That Listens and Evolves

As the CEO of Make Your Life Sweeter, when working with our high-end clients, consistency and communication are not optional… they are everything.

As a business owner in the luxury events space, I need partners who can execute at a high level every time. In the past, I shared feedback with Nassau around streamlining processes and improving responsiveness, because those details directly impact my ability to deliver for my clients.

What I appreciate is that Nassau listened… and more importantly, they acted.

I can genuinely see the difference. The experience today feels more aligned with the level of consistency, efficiency, and communication that businesses like mine require. That kind of growth and accountability does not go unnoticed.

I also want to specifically recognize Theresa Beptencourt. She has been exceptional… proactive, detail-oriented, and incredibly reliable. She understands the pace and expectations of my business, and that makes a meaningful difference when serving high-end clients.

It’s clear Nassau is evolving, and that commitment to improvement matters.

Make your life sweeter,
Yasmeen Tadia

7 April 2026
Unprompted review
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Reply from Nassau Candy

We appreciate your feedback and are so glad to hear about the positive changes you've noticed. It's wonderful knowing our evolution aligns with your business needs. We value your partnership and are grateful for your recognition of our team's dedication to improvement.

Rated 3 out of 5 stars

I needed to change the billing address…

I needed to change the billing address and wasn't able to do this.

7 April 2026
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Reply from Nassau Candy

Thank you for reaching out to us and providing your feedback. For your security, this is not a feature we offer on line but instead must be called into one of our team members so we can document the change.

Rated 3 out of 5 stars

Confusion

I was considering purchasing products from Nassau Candy for Amazon resale. While I have not purchased yet, I want to share some important points that sellers should be aware of before making a decision:

Invoice Acceptance:
Amazon may reject invoices if the supplier’s document format or details don’t meet Amazon’s requirements. Nassau Candy states that if Amazon does not accept their invoice, they do not take any responsibility.
FBA Rejection & Returns:
If Amazon FBA rejects a shipment, Nassau Candy typically does not accept returns. This is important to consider before making a purchase.
Advice for Other Sellers:
Before sourcing products from Nassau Candy:
Ensure the invoice meets Amazon’s compliance requirements.
Have a plan in case of FBA rejection, as returns may not be possible.

6 April 2026
Unprompted review
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Reply from Nassau Candy

Thank you for sharing these important points for sellers considering purchasing from us. We acknowledge the significance of invoice acceptance and potential FBA rejections. We appreciate your advice to other sellers and will consider how we can improve clarity regarding these policies.

Rated 5 out of 5 stars

Our representative was great

Our representative was great! He set up our account and it was just an easy process to order. Highly recommend this company!!!

5 April 2026
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Reply from Nassau Candy

We're happy to hear that the account setup and ordering process was easy for you. We appreciate you recommending our company and thank you for your positive feedback!

Rated 4 out of 5 stars

Easy to order!

3 April 2026
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Reply from Nassau Candy

We're happy to hear that we met your needs! Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Mustafa is the best

Our driver Mustafa is the best! So thoughtful, kind and helpful! He always goes above and beyond!

3 April 2026
Unprompted review
Nassau Candy logo

Reply from Nassau Candy

We're happy to hear that the driver provided such wonderful service! We appreciate you letting us know about the positive experience. Thank you for your feedback.

Rated 5 out of 5 stars

Everyone is very helpful and the site…

Everyone is very helpful and the site is easy to use

30 March 2026
Nassau Candy logo

Reply from Nassau Candy

We're happy to hear that everyone was helpful, and the site was easy to use. Thank you for your positive feedback; we appreciate it.

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