Nassau Candy Reviews 1,676

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 309 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people praise the exceptional customer service, appreciating the personalized and understanding approach. The overall user experience is often described as smooth and easy, with many consumers noting the efficiency of their interactions. However, some people were dissatisfied with the ordering process, finding it convoluted or difficult to navigate. A few other people also felt that the product selection, especially for specific items, could be challenging to find or combine in a single order.

What people talk about most

Order

Consumers find the ordering process to be ambiguous. While some reviewers praise the ease of ordering online,... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the helpfulness,... See more

Product

Clients share ambiguous opinions on product. Many customers praise the wide variety of products, selection of... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the... See more

User experience

Reviewers mention positive feedback about user experience. Many customers appreciate the easy navigation and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nassau Candy is an amazing and authentic wholesaler that has a variety of products. Our sales rep Lisa F. From the San Francisco branch has been fantastic. Always there to help out and answer question... See more

Company replied

Rated 5 out of 5 stars

My sales rep, Ryan Seguljic, truly went above and beyond. Even though my town wasn’t originally on the delivery route, he found a way to get me added as I prepare to open my new store. From walk... See more

Company replied

Rated 5 out of 5 stars

Gia was super helpful and expedient in providing nutritional information for two bulk products we stock at our company. It's especially important for our guests with allergens to understand the nutrif... See more

Company replied

Rated 5 out of 5 stars

Outstanding Service from Lisa Fusaro at Nassau Candy! Lisa has been absolutely pivotal in helping me get my order in time for a busy weekend and guiding me toward the best candy selections to m... See more

Company replied


Company details

  1. Confectionery Wholesaler
  2. Candy Store
  3. Confectionery
  4. Food Manufacturer
  5. Food Products Supplier
  6. Wholesale Food Store

About Nassau Candy

Written by the company

Nassau Candy Distributors

Nassau Candy is one of the largest US wholesale manufacturers of specialty and private label confections, supplying many of the national retailers and independent stores across the country. From our Hicksville, New York–based factory, we create millions of pounds of confections every year — including chocolate covered raisins, Jordan almonds, fudge, fruit slices, chocolate pretzels, and hand-dipped cherries. All are certified Triangle K kosher. We also roast our own nuts, allowing us to offer a full line of trail mixes and nuts.

In addition to Nassau Candy-made creations, we import and distribute the most sought-after confectionary, soda, gourmet food, and natural brands, including health, beauty and household care. This vast range of 20,000+ skus puts Nassau Candy in a unique position to fulfill virtually any specialty need.

Popular Categories

Gourmet

Nassau Candy

Written by the company

Over 20,000 Items in Stock
Do you want your customers to have the freshest in gourmet groceries, candy & confections? Open an account today and join the Nassau Candy family!
Wholesale Candy for your Shop
The preferred candy and food choice for retailers, florists, gift shops & more. Historically featuring a 97% fulfillment rate.
Wholesale Grocery Supplier of Snacks and Pantry Staples
From soup to nuts, we have all your dry grocery needs in store and ready to ship. Favorite American brands, gourmet imported brands, can goods, boxed goods and refrigerated

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

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Rated 1 out of 5 stars

The items are not priced until you…

The items are not priced until you place in cart. Double work for me now.

8 March 2026
Nassau Candy logo

Reply from Nassau Candy

Thank you for bringing this to our attention, this is not how our site functions. Our team is working to have this resolved. Thank you in advance for your patience.

As of 9:57am This issue has been fixed. Please check back in and let us know if you are having any other problems. Please report them to our team at customer.service@nassaucandy.com or you can call and speak with a team member at 800.486.1226

Rated 1 out of 5 stars

I cannot see the price or quantity of…

I cannot see the price or quantity of items prior to ordering

8 March 2026
Nassau Candy logo

Reply from Nassau Candy

Thank you for bringing this to our attention, this is not how our site functions. Our team is working to have this resolved. Thank you in advance for your patience.

As of 9:57am This issue has been fixed. Please check back in and let us know if you are having any other problems. Please report them to our team at customer.service@nassaucandy.com or you can call and speak with a team member at 800.486.1226

Rated 5 out of 5 stars

Fast and accurate delivery

Thank you for delivering it accurately

18 February 2026
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Reply from Nassau Candy

We're happy to hear that your delivery was accurate. Thank you for sharing your positive experience with our service.

Rated 5 out of 5 stars

first time user of Nassau Candy…

first time user of Nassau Candy platform and its super user friendly. My rep, Vincent, is super awesome as well so that helps!

7 March 2026
Nassau Candy logo

Reply from Nassau Candy

We're happy to hear that the platform is super user-friendly for you. It is great to know that our team is awesome and helpful! We appreciate your feedback.

Rated 5 out of 5 stars

Easy check out

28 February 2026
Nassau Candy logo

Reply from Nassau Candy

We're glad you found our website easy to use; we appreciate your feedback and are always improving.

Rated 5 out of 5 stars

I love how easy is....

I love how easy is, and on top of that. I been able to see a big selection of new tems .

28 February 2026
Nassau Candy logo

Reply from Nassau Candy

We're happy to hear that you find our platform easy to use and appreciate the wide selection of new items available. Thank you for your positive feedback!

Rated 5 out of 5 stars

Easy find the products I was looking…

Easy find the products I was looking for. Cart updates easily.

25 February 2026
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Reply from Nassau Candy

We're happy to hear that you found the products you were looking for easily and that the cart updated without issues. Thank you for your feedback.

Rated 5 out of 5 stars

Customer Service

I’ve been a customer for over 10 years and always been pleased with the excellent customer service I’ve received. I started working with Terry in December. She goes above and beyond to service my account. She’s knowledgeable, professional and a pleasure to work with. I’d also like to mention the great drivers and especially Al who showed up bright and early after the blizzard. Keep up the great work.

24 February 2026
Unprompted review
Nassau Candy logo

Reply from Nassau Candy

We appreciate your decade-long patronage and are so glad you've consistently received excellent support. We're happy to hear that someone has been so helpful and that our drivers, especially one in particular, provided great service during challenging weather. We value your feedback!

Rated 5 out of 5 stars

so many options

so many options

21 February 2026
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Reply from Nassau Candy

We're happy to hear that you had a great experience exploring and purchasing on our website. Thank you for your positive feedback!

Rated 4 out of 5 stars

I kept trying in order 22411 in jelly…

I kept trying in order 22411 in jelly belly and it keeps disappearing. I finally gave up. If you have it and can add it back in to the order (I tried twice) please do so and adjust my account total. I would like 4 cases.
Thank you.

20 February 2026
Nassau Candy logo

Reply from Nassau Candy

Thank you for providing your feedback. Our team will be reaching out to assist you. In the future, please email customer.service@nassaucandy.com for assistance.

Rated 5 out of 5 stars

A simple customer check-in and formal…

A simple customer check-in and formal introduction by Terry CSR #7305
Professional and Appreciated
Leona Lede'

19 February 2026
Nassau Candy logo

Reply from Nassau Candy

We're happy to hear that you appreciated the professional customer check-in and introduction. Thank you for sharing your positive experience; we value your feedback!

Rated 5 out of 5 stars

Simple ordering process.

The ordering process is simple if you have the item number. It's nice that the inform you before placing the order that items are unable or low stock.

19 February 2026
Nassau Candy logo

Reply from Nassau Candy

We're happy to hear that the ordering process was simple for you and that our stock notifications were helpful. Thank you for your positive feedback!

Rated 3 out of 5 stars

I appreciate the variety of items, but...

I appreciate the variety of items offered. However, I found the ordering fees to be unreasonably high. I placed an order over $700, but because one item was a holiday item, it would ship separately, requiring a second order. To get that item shipped, I would have had to add another $200 worth of products to that order.

18 February 2026
Unprompted review
Nassau Candy logo

Reply from Nassau Candy

Hi Amanda- Thank you for providing us with your feedback. To be clear, you do not need to add on additional items in order to receive your seasonal SKU's. We do separate the orders since our seasonal SKU's are only located in our NY facility but we do not ask you to purchase any more items since your original order already met our order minimum. Our team is here to help coordinate your deliveries. Please contact a team member today for assistance at 1.800.486.1226

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