Naplesboutique Reviews 

192
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 191 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the ordering process to be simple and quick, often noting prompt shipping and good communication. People also appreciated the website's ease of navigation, finding it simple to browse the selection and use features like size guides. However, some customers also noted significant dissatisfaction with the return policy, which often requires shipping items to China at their own expense. Reviewers frequently reported that products received were not as advertised, citing issues with low quality materials, inaccurate sizing, and items looking different from website pictures.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and sizing. Many customers express disappointment,... See more

Website

Consumers find the website to be ambiguous, with many reviewers expressing dissatisfaction due to... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing significant... See more

Order

People report positive experiences with order, highlighting the simplicity and speed of the ordering process,... See more

Return policy

Customers had negative experiences with the return policy, often finding it misleading and difficult to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was easy to place the order, the reviews were great about the quality of the clothing.

Rated 5 out of 5 stars

The communication is spectacular! From the moment that you order until arrival. You are provided with details about the order. When I decided to place the order I was thrilled to see that they had low... See more

Rated 5 out of 5 stars

The website was very easy to navigate which is incredibly important. I also don’t have any difficulty with lament and received my order verification right away. Also, I am trying to move away from o... See more

Rated 5 out of 5 stars

I am 72 was looking for an elegant simple quality dress for a family beach portrait and this is it! The price was great and the ordering process was sooo easy. Can hardly wait for it to arrive! Thank... See more


Company details


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3.6

Average

TrustScore 3.5 out of 5

192 reviews

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No history of asking for reviews

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3.6

All reviews

(192)

192 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I havent even recieved my dress yet but…

I havent even recieved my dress yet but i cannot tell you how excited I am to get it! Its a beautiful dress and exactly what I was looking for! After trying on so many other options from other websites i was so upset until i came across this store!

29 May 2026
Unprompted review
Rated 1 out of 5 stars

1 star is too high

1 star is too high! Do not buy anything from this place. Terrible quality, slow shipping and offers 20% refund on returned item. RUN THE OTHER WAY!

28 May 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

I ordered a dress from this company after seeing photos on the website that made the item appear high quality. Unfortunately, when the dress arrived, the quality was extremely poor and it looked nothing like the product pictured online.

I felt comfortable making the purchase because the website clearly advertised a “30-day money-back guarantee” for returns. However, when I contacted customer service to initiate a return, they repeatedly avoided honoring their own stated policy. Instead of processing the return, they continued offering alternatives such as partial refunds, store credit, or keeping a percentage of my payment, anything except providing the full refund that was promised on their website.

Because they refused to honor their return policy, I ultimately had to dispute the charge through my credit card company. Overall, this was a very frustrating experience, and I would not do business with this company again.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Upgrade loading…

I have been wanting to upgrade my closet to be more elegant and feminine. I came across your dresses in a TikTok ad and fell in love with so many of them! I can’t wait until my order arrives! I would also love to work with you for any future collaborations if interested!

28 May 2026
Unprompted review
Rated 1 out of 5 stars

Horrible experince

Horrible experince, it is a scam definitely not a business in Naples Florida. Do yourself a favor do not buy from this website. The pictures look so different than the actual items… they do not refund…

9 May 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THEM

DO NOT BUY FROM THEM. Complete scam.

They advertise as though they are based in Florida. All shipments are from China which is not disclosed on their website. I brought 2 jumpsuits, same sizes, and they have almost 9 inches difference in inseam. I also went through the return process where they yanked me around offering 120% store credit, 10% refund and 50% off another item, and finally gave me the shipping instructions to China which would cost $30. There is no way to verify the reviews on their website or to leave a review. Also, the jumpsuit I did keep I found on Amazon a week later for HALF the price. It’s basic cotton and they’re charging $60 as a “discount” when it’s $30 on Amazon. I’ll be reporting them to the FTC and FL attorney general for false advertising.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Everything was really easy about the…

Everything was really easy about the website. Easy to find what it was I was looking for and seamless checkout. The dresses are beautiful and I can’t wait to wear them. I also ordered a very chic jumpsuit that I’m excited about. Super cute boutique!

27 May 2026
Unprompted review

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