Nana Print Ltd Reviews 141

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the friendly and knowledgeable staff who are always happy to help. Many people appreciate the high quality of the products, which are often described as beautiful, well-made, and exactly what they wanted, with options for personalized and meaningful gifts. The ordering process is generally easy, and the delivery service is frequently commended for being fast, prompt, and efficient, with items arriving quickly and well-packaged. However, some reviewers experienced issues with product quality, specifically noting that a print did not adhere correctly, leading to disappointment.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality and craftsmanship of... See more

Quality

Customers consistently note positive experiences with quality, often stating that items are exactly what they... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and promptness.... See more

Order

Reviewers mention positive feedback about their orders, with many expressing satisfaction and indicating they... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely fantastic service yet again today. Used Nana's Personalised Gifts many times, starting with some of our wedding day favors which were absolutely amazing! Always friendly and happy to help... See more

Rated 5 out of 5 stars

Really lovely personalised christmas love heart decoration. Ordered online and picked up from there shop within 2 days.very helpfull staff would definitely recommend this shop to anybody nothing is to... See more

Rated 5 out of 5 stars

Saw the item on Facebook, called Nanas print told them what I required paid for my plaque and received within 7 days. My plaque was expertly crafted to my needs and I would recommend Nana's print to F... See more

Rated 5 out of 5 stars

Wanted something different for gifts and the items I ordered from yourselves was perfect, and only took a couple of days to receive. Which now days is very good service. I would order again if I'm lo... See more


Company details

  1. Gift Shop

Written by the company

We make personalised gifts unique to each individual. We are large enough to cope but small enough to care. We pride ourselves in offering a first class customer service and products that will last.


Contact info

4.8

Excellent

TrustScore 5 out of 5

141 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Over the Moon

This item was for my mum grieving the loss of her dog. She was absolutely over the moon with this item and we were all impressed and delighted with the quality and service.

19 March 2025
Rated 5 out of 5 stars

Great service

Great service, the wooden items were done exactly as I ask for.they were ready to pick up within a couple of days ,would definitely use again.

7 March 2025
Rated 5 out of 5 stars

School leaver shirt print

Very fast in delivering the finished product, sent lots of instructions on how to apply the print to school shirt. Fantastic idea for school leavers.

1 February 2025
Nana Print Ltd logo

Reply from Nana Print Ltd

Thank you for your order and leaving a review.

We're really pleased you liked your product and found the instructions easy to use

Many thanks
The team at Nana's Personalised Gifts

Rated 5 out of 5 stars

A wonderful array of Ideas for all occasions

Had a wonderful array of ideas for all occasions. My cousin had recently had a baby and I was wondering what gift to get. I work for a Royal Mail and I was delivering to a shop near by. As I walked past, something in the window caught my eye. I popped in and enquired about 1 of the products. I was asked what would I like to be inscribed on the item. I gave them the details and I was asked when would I like it for. I asked for Friday as I wasn't to sure if I was going to be in the area again next week. I picked up the item this morning (24/1/25) and I was very pleased with the results. I would of of been happier to pay a bit more because if the quality.

24 January 2025
Unprompted review
Rated 5 out of 5 stars

Gifts brought

Been going here for the past year.
Very helpful and what beautiful products they do
Would 💯 recommend this company
Very helpful staff nothings to much trouble for them

21 December 2023
Unprompted review
Rated 5 out of 5 stars

These guys are amazing, highly recommend.

These guys are amazing! Super friendly and welcoming. They will do anything to help you to make your order right for you. I wouldn't hi to anyone else for personalised items. They are always working hard to create something different for each event throughout the year... Weddings, teacher gifts, mothers day fathers day, memorials, Christmas. Always so much to choose from. Highly recommend.

4 December 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look