Ordered there several times from Germany, everything was fine, no problems with shipping. Last time I was able to get the Awake NY Jordan 6. I would give 💯 points, if it’s possible 😃 great retailer,... See more
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See what reviewers are saying
I was able to purchase a very limited pair of sneakers from Naked that were completely sold out here in the States. Order shipped Monday after being accepted Friday and got to NYC by Tuesday via DHL,... See more
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My First purchase at Naked online store and fantastic experience where I was keeping an eye for a while now and I was waited to catch one grail for me .the shoes came very well packed with no defect a... See more
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I bought a pair of Hoka for a very good price from Naked, they have been very clear with communication about delivery, everything was tracked and updated via email. So, thank you! I only had an i... See more
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Company details
About NAKED Copenhagen
Written by the company
Established in 2004, NAKED Copenhagen consists of a web shop as well as two stores located in the heart of Copenhagen and one store in Aarhus.
NAKED Copenhagen focuses solely on catering to and meeting the unique needs of female consumers. As a part of NAKED Copenhagen's DNA, they strive to empower girls - in a usually male-dominated industry - worldwide on different platforms like social media and editorials.
NAKED Copenhagen mainly carries sneakers, but also clothing and accessories from big brands like Nike, Adidas, Asics, Vans, New Balance, Air Jordan, Reebok, Puma, Clarks Originals, The North Face and more.
NAKED Copenhagen focuses solely on catering to and meeting the unique needs of female consumers. As a part of NAKED Copenhagen's DNA, they strive to empower girls - in a usually male-dominated industry - worldwide on different platforms like social media and editorials.
NAKED Copenhagen mainly carries sneakers, but also clothing and accessories from big brands like Nike, Adidas, Asics, Vans, New Balance, Air Jordan, Reebok, Puma, Clarks Originals, The North Face and more.
Contact info
Bryggernes Plads 14, 1., 1715, København V, Denmark
- 33158380
- info@nakedcph.com
- nakedcph.com
4.3
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from NAKED Copenhagen
Hi there Ghineliz,
Thank you so much for your kind review. We’re really happy to hear that everything lived up to your expectations - that means a lot to us 🙌 Enjoy your new purchase, and we’d love to welcome you back again soon.
Have a lovely day!
Best regards,
NAKED Copenhagen
I did not make these purchases they are…
I did not make these purchases they are fraudulent
24 June 2026
Reply from NAKED Copenhagen
Hi there Suzanne,
Thank you for taking the time to leave us a review — your feedback means a lot to us.
I’m really sorry to hear you experienced issues with your order. This in no way reflects the kind of service we aim to provide our customers here at NAKED Copenhagen.
I can see you’ve already been in touch with our customer service, who also provided you with a solution. (If you believe your card has been stolen, and mail have been used by others than you, then i would advice you to contact your bank.)
If you feel like we missed something or there is anything else we can do for you, we would love to hear from you - so please don’t hesitate to reach out again.
I apologize for any inconvenience caused and wish you a lovely day.
Best,
Cecillie
NAKED Copenhagen
great people great shop !!
26 June 2026
Reply from NAKED Copenhagen
Hi there legrand,
Thank you so much for your review.
We appreciate your kind words and will make sure to pass on your feedback to all involved people right away.
We look forward to seeing you again so we can continue to provide the same high-quality service ⭐
Have a great day!
All the best,
NAKED Copenhagen
Excellent product, very happy!
I bought a pair of Hoka for a very good price from Naked, they have been very clear with communication about delivery, everything was tracked and updated via email. So, thank you!
I only had an issue with the delivery, and that's because of UPS, but a guy from Naked quickly helped me, efficiently (suggestion: maybe consider to change your delivery partner). So the shoes arrived with a bit of delay but I'm really happy with my purchase, I will for sure buy something else from them for both good prices and cool items they have!
Thanks again!
20 June 2026
Reply from NAKED Copenhagen
Hi there Chiara,
Thank you so much for your review, and five stars! We appreciate your kind words and will make sure to pass on your feedback to all involved people right away.
We look forward to seeing you again, so we can continue to provide the same high-quality service ⭐⭐⭐⭐⭐
Have a great day!
All the best,
NAKED Copenhagen
Amazed
I wrote everything on email but ill resent it here maybe is more helpful here...
Greetings... I Just received my order from the DHL express...
Im Amazed and really happy to see that the product is at its highest quality from the main factory... Thank you for the entire service and the product you provide being 100% originals and trust worth it... Your company is Insanely awesome ... The only thing that tired me was DHL express their client service was really bad ... Besides this the product as said above is amazing... Thank You for your service and im looking forward to order from you again in the near future with Better discounts like this one
With Respect
22 June 2026
Reply from NAKED Copenhagen
Hi there,
Thank you so much for your kind words! It truly means a lot to us that you took the time to share your experience.
We're thrilled to hear that you're happy with your purchase and that the product met your expectations. We always strive to offer authentic products and the best possible service, so your feedback really makes our day.
We're sorry to hear that your experience with DHL Express wasn't as smooth as it should have been, but we appreciate you letting us know.
Thank you again for your support. We hope you enjoy your new pair, and we can't wait to welcome you back to NAKED Copenhagen for your next order (hopefully with another great deal 😉).
Have an amazing day! ⭐
Best regards,
NAKED Copenhagen
No front door delivery, wasn’t noticed about that.
It would have been nice to be noticed that the package won’t be delivered to the front door. I had to drive 30min to the „next“ UPS pickup station (it’s not the closest, there is one in my town).
I found out about that when the package was delivered there and i received an email to pick it up there.
21 June 2026
Reply from NAKED Copenhagen
Hi there,
Thank you for your feedback.
We’re sorry for the inconvenience. The UPS Access Point delivery was the shipping method selected at checkout, which means the parcel is delivered to a nearby pickup point instead of the front door.
We understand this may not always be the most convenient location, and we’re always happy to help request a redirection to another UPS Access Point when possible.
Thank you again for your order and for sharing your experience.
Kind regards,
NAKED Customer Service
Not helpful at all
8 June 2026
Reply from NAKED Copenhagen
Hi there,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience left you disappointed.
We completely understand that return shipping costs can come as an unexpected expense, especially on a first order.
Unfortunately, we are unable to make any exceptions regarding return shipping costs. as our policy is that customers outside of Denmark are responsible for arranging and covering the cost of return shipping. This information is available on both our Returns page and in our Terms & Conditions.
That said, we genuinely appreciate your kind words about our store and are sorry that we weren't able to provide the outcome you had hoped for. We value your feedback and will take it into consideration as we continue working to improve the customer experience.
Wishing you a lovely day.
Best,
Marthe
NAKED Copenhagen
It is good service,reasonable prices…
It is good service,reasonable prices and fast response.
Thank you
19 June 2026
Reply from NAKED Copenhagen
Hi there Rozi,
Thank you so much for taking the time to leave your review. It means a lot to us to hear you had a great experience with good service, prices and fast response time.
Enjoy your purchase and we hope to see you again soon. We’ll do our best to give you the same great experience next time you shop with us ⭐💛
Have an amazing day!
Best regards,
NAKED Copenhagen
Reply from NAKED Copenhagen
Hi Jeroen!
Thank you so much for your review — we’re so happy to hear that your order arrived quickly 🤍
Fast delivery is something we really prioritize, so it means a lot to know that this was your experience.
We hope you’ll love your purchase, and that we get to send something new your way again soon 🩰
Have a lovely day!
Best,
NAKED Copenhagen
Got the right shoes at an amazing price…
Got the right shoes at an amazing price and very fast delivery.
16 June 2026
Reply from NAKED Copenhagen
Hi Wesley,
Thank you so much for your kind review. We’re really happy to hear that everything went smoothly and that your order arrived fast 🙌
We hope you enjoy your purchase, and we’d love to welcome you back again soon.
Have an amazing day!
Best regards,
NAKED Copenhagen
Everything was perfect
Everything was perfect!
I am super happy with my hoka mary jain - thanks a lot for good price and my size!!!
🤗❤️✨
11 June 2026
Reply from NAKED Copenhagen
Hi there Inna,
Thank you so much for your review.
We appreciate your kind words and will make sure to pass on your feedback to all involved people right away.
We look forward to seeing you again so we can continue to provide the same high-quality service ⭐
Have a great day!
All the best,
Cecillie
NAKED Copenhagen
Reply from NAKED Copenhagen
Hi Julia!
Thank you so much for your review — we’re so happy to hear that your order arrived quickly 🤍
Fast delivery is something we really prioritize, so it means a lot to know that this was your experience.
We hope you’ll love your purchase, and that we get to send something new your way again soon 🩰
Have a lovely day!
Best,
Cecillie
NAKED Copenhagen
Reply from NAKED Copenhagen
Hi Mauriel!
Thank you so much for your review — we’re so happy to hear that your order arrived quickly 🤍
Fast delivery is something we really prioritize, so it means a lot to know that this was your experience.
We hope you’ll love your purchase, and that we get to send something new your way again soon 🩰
Have a lovely day!
Best,
Cecillie
NAKED Copenhagen
Reply from NAKED Copenhagen
Hi Eray.
Thank you so much for your review — we’re so happy to hear that your order arrived quickly 🤍
Fast delivery is something we really prioritize, so it means a lot to know that this was your experience.
We hope you’ll love your purchase, and that we get to send something new your way again soon 🩰
Have a lovely day!
Best,
Cecillie
NAKED Copenhagen
Quality & Speed = Delight!
Delightful service. Sneakers came very well packaged in a sturdy double box. Fast shipping next day each time. No complaints, only praise and congratulations to the team in delivering quality!
31 May 2026
Reply from NAKED Copenhagen
Hi there Ankit,
Thank you so much for your kind review and five stars. We’re really happy to hear that everything lived up to your expectations, that means a lot to us! 🙌 Enjoy your new purchase, and we’d love to welcome you back again soon with the same fast shipping and quality.
Have a lovely day!
Best regards,
NAKED Copenhagen
Naked is a guarantee
Naked, always a guarantee, excellent products, well packaged and sturdy shipping. This shop is a guarantee
31 May 2026
Reply from NAKED Copenhagen
Hi there Fabiano,
Thank you so much for taking the time to leave your review. It means a lot to us to hear you had a great experience.
Enjoy your purchase and we hope to see you again soon. We’ll do our best to give you the same great experience next time you shop with us ⭐💛
Have an amazing day!
Best regards,
NAKED Copenhagen
Reply from NAKED Copenhagen
Hi there Melvin,
Thank you so much for your kind review. We’re really happy to hear that everything lived up to your expectations — that means a lot to us 🙌 Enjoy your new purchase, and we’d love to welcome you back again soon.
Have a lovely day!
Best regards,
NAKED Copenhagen
superb customer experience
29 May 2026
Reply from NAKED Copenhagen
Hi there Jeniffer,
Thank you so much for taking the time to leave your positive review - that's truly appreciated!
Enjoy your purchase and we hope to see you again soon.
Have an amazing day!
Best regards,
NAKED Copenhagen
Reply from NAKED Copenhagen
Hi there Austin,
Thank you so much for taking the time to leave your review. It means a lot to us to hear you had a great experience.
Enjoy your purchase and we hope to see you again soon. We’ll do our best to give you the same great experience next time you shop with us ⭐💛
Have an amazing day!
Best regards,
NAKED Copenhagen
Reply from NAKED Copenhagen
Hi Marko!
Thank you so much for your review — we’re so happy to hear that your order arrived quickly 🤍
Fast delivery is something we really prioritize, so it means a lot to know that this was your experience.
We hope you’ll love your purchase, and that we get to send something new your way again soon 🩰
Have a lovely day!
Best,
NAKED Copenhagen
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