We have been using this watch for 6 months now, and we've had a very good experience, especially when I compare it with the Xplora 6 we were using. This is a much better watch. Sometimes it shows ce... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
The trailblazing team at TickTalk designs the most advanced children’s smartwatches that foster a positive relationship between family communication and technology. By emphasizing responsible and healthy usage, over 275,000 families in 80+ countries trust a TickTalk smartwatch for their kids and preteens. Prominent media outlets praise TickTalk, including CBS News, Wirecutter, Time Magazine, Today, Parents, and USA Today, who have named the smartwatches among the best. Our latest model, TickTalk 5 includes all the core features TickTalk families love and trust to stay safely connected at an affordable price. This deluxe tool connects to a free Parental Control App to keep parents in the driver’s seat with location tracking, trusted contacts, emergency SOS alerts and the ability to block unknown numbers. A standalone 4G/LTE smartwatch, TickTalk 5 is a new-generation premium device with a revamped UI/UX interface that improves interaction and user experience, emphasizing simplicity, efficiency, and safety. The brand is COPPA Certified and committed to children's online safety and privacy. Strategically created without browsing access, games, or social media, TickTalk 5 is a powerful tool for parents searching for a way to stay in contact with their children with a safe cell phone alternative. TickTalk 5 allows children to ease into their first tech experience with kid-friendly apps. The most expansive messaging experience in a kid's smartwatch with seamless Talk-To-Text, quick responses, voice recordings, emojis, GIFs and group chats–all with end-to-end encryption. TickTalk 5 is designed with a simple and effective interface that ages pre-K to 6th grade can easily navigate. Explore more outstanding features: Connect More, Worry Less: TickTalk 5 enables voice and video calls over WiFi or data, offering communication for parents and children anywhere. TickTalk's signal booster offers unparalleled nationwide and global signal coverage, ensuring reliable communication and precise tracking for parental peace of mind. Lighter and Stronger: TickTalk 5 weighs 20% less than the previous model. Designed for rough play, featuring IP67 waterproof, shockproof and dustproof capabilities, it easily tackles the demands of childhood adventures. Improved Experience and Superior Quality: Battery standby time lasts up to 136 hours, reception boosted by 10%, and waterproofing enhanced by 20%. The Parental Control App has been optimized and now boasts a revamped interface for seamless operation. The new smartwatch comes with location tracking, historical routes, Emergency SOS, 911 response and the most parental control features than in any kids' smartwatch. Premium Features: Free music, podcasts and stories streaming powered by iHeartRadio Family*, activity tracking and a five-megapixel selfie camera. This high-resolution camera is equipped with 16 fun filters, allowing kids to get creative with their images and videos. "With TickTalk 5, our goal is to give every family an accessible, affordable solution for peace of mind," said the President and Co-Founder of TickTalk, Ying Gong. "Families with young children can enjoy our core communication and safety features and learn good habits for a positive and safe introduction to tech. At TickTalk, we strongly believe that children and parents staying connected shouldn't be a luxury but a right." TickTalk 5 purchases in the U.S. include a pre-installed nano-SIM using TickTalk Wireless, an affordable, pay-as-you-go cellular plan starting at $9.99/month + tax with no contracts or hidden fees. TickTalk 5 is priced at $149.99 MSRP in a range of colors. TickTalk 5 is available now! Visit myticktalk.com to shop for yours today! Every TickTalk 5 purchase comes with access to our dedicated Southern California based Support Team who are available Monday-Friday 9AM-6PM PST, 30-day money back guarantee, and our 1-Year Limited Warranty.
800 Columbia Ave, Ste A, 92821, Brea, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The WATCH they send is not even more than 300rs which they sell it for 2k-3k
The watch they show on website is way different they send in courier its a literally a scam and never order from TICK TALK and CO shit company they should close and I will file a consumer case on these bastard people.
HERE ALSO THEY HAVE PASTED FAKE REVIEWS you can check the NAMES of the people DONT FALL FOR THE SCAM.
Bastard they are
I like the watch but I need a larger strap

Reply from TickTalk
Fast service response and replacement shipping

Reply from TickTalk
The only thing that I'm having hard time with is GPS Tracker is notable all the time so to explain me well let's say my daughter is in location a when I check on the GPS tracker it shows that she is in a complete different location maybe the previous one.

Reply from TickTalk
Impossible to cancel. Theres no cancel option in the app, it wont log in in web wersion and support is just a bot sending stupid links. Watch itself stopped working in less than 6 month

Reply from TickTalk
We have been using this watch for 6 months now, and we've had a very good experience, especially when I compare it with the Xplora 6 we were using. This is a much better watch. Sometimes it shows cellular tower locations instead of the actual watch location but other than that, watch & its features are great.
recently its touch screen stopped working & its customer service was very nice to get it fixed.

Reply from TickTalk
The TickTalk5 watch is the best option for any child that wants to communicate with their friends and family, while maintaining safety. Parental controls allow for the ability to accept only certain calls or texts to reach my child. I set up their contacts list so that they can receive calls and texts from their friends and grandparents, while blocking every other number that is not on the allow list.
The watch is a good weight for a child's wrist and has a large enough screen to easily maneuver with the tip of their fingers. They are able to send texts that are clear and concise. The controls allow the parents to block certain apps that you do not want your child accessing.
I love the geo tracking feature on this watch. It has improved drastically within the past year. I can always see exactly where my child is, even when they are traveling home on the bus. I know what friend's house they are at, what phone calls they're receiving, and so much more.
They can listen to child appropriate music on their watches, make calls, create alarms, set reminders, track their walking steps, and more. I love that you can set the watch to only be used at certain times, so we have them blocked for the school day and overnight.
My 10 year old son loves his TickTalk5 so much that we just bought one for my daughter's 8th birthday. I love being able to communicate with them throughout the day. This has been the best watch ever for our children, and we absolutely love all of the parental control options. I very HIGHLY recommend the TickTalk 5!

Reply from TickTalk
I thought this product would work for me. The gps was poor as well as battery life. Ended up getting the speaker box from Japan and it works awesomely. Don’t need all the extras. Just a good gps and communication.

Reply from TickTalk
They charged me multiple times for one watch, very disappointed.

Reply from TickTalk
thank you for making the replacement process so easy and hassle free. You guys are the Best!
Thank you again for your great customer service!

Reply from TickTalk
Had a great customer service experience with this company. Our son's sim card cover cracked on his watch and needed to be replaced. We reached out to see where we could purchase a replacement and they sent out a replacement for free the same day after we sent in a picture of the broken piece. We are so grateful for their swift action and we cant wait to get his watch up and running again. Thanks!!!!

Reply from TickTalk
The support was very quick to respond and fixed the issue with the wristband right away.

Reply from TickTalk
Ticktalk 5 has been the perfect watch for both my kids. Kids have been loving it since they got it for a year now, and they have been helping us stay connected with our kids when they are at a after school class or at their friends place for playtime. Specifically had a great experience with TickTalk customer service everytime I interacted with them. They replaced the cracked straps without any fuss. Been a seamless experience and I highly recommend them.

Reply from TickTalk
Unfortunately, we did have a problem with our watch after no issues for 5 months. Nothing is perfect...things happen. But, the customer was amazing and they made it right!

Reply from TickTalk
I experienced issues with network compatibility, overall watch functionality, and the initial customer support process. Communication and resolution were slow at first.
However, after escalation, TickTalk’s marketing team handled the situation in a very professional way and resolved it by issuing a full refund. Because the issue was ultimately handled correctly, I’m updating my review to 3 stars.

Reply from TickTalk
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.