My Senior Specialists Reviews 

I am one of the many complaints Laura received about Chelsea Goin. I've been with Laura for many years now & never had any problems until she hired Chelsea. Because of Chelsea I was nearly in financial ruins. I trusted & liked Chelsea. If it weren't for the quick thinking & long hours on the phone with Laura to straighten up the situation, I would have lost everything. Laura has been nothing but professional & caring to all her clients. I also received the email Laura sent & it said nothing derogatory about Chelsea. So for those two - one Star ratings for Laura I say, you two are appalling! You aren't even Laura's clients! So back off you two old biddies. You two didn't even have any experience with Laura, so you should not be rating her for having to let Chelsea go. That is none of anyone's business except Laura & Chelsea.

I am at a complete loss to understand the 2 one ratings that Laura has received. Laura has been my agent for over 8 years. The National Chrysler Retirement Organization (NCRO) consisting of over 7000 registered members, with myself as a Board member, has continued to list Laura on their webste as a trusted agent since vetting her 7 years ago. She has helped many of our members find the health insurance that suits their needs. She has never received even a single complaint in all these years. Instead, she continues to receive referrals year after year.
The comments made behind the 1 ratings make no sense. John K.

Thank you so much Laura Camacho for taking over Chelsea Goin account with me. It was such a nightmare. She finally told me that she had never done this type of transaction before so when she called you for your help I knew something was not right, so in our three-way conversation, she told Chelsea Goin how to handle this , it’s still did not work, so I was turned over to Laura at that point and Laura straightened it all out and got me in the program that I needed and on time. I have never been so stressed out , dealing with Chelsea Goin had me on the edge. If you have too much on your plate, turn it over to someone else and let them handle it because this was so handled in a way that my stress level was over the moon. If not for Laura Camacho this would not have gotten done in a timely manner. Once Laura took over & we did
A 3 way call with Cigna , the problems were al fixed. Thanking my lucky stars Laura Camacho took over.

I’m very disgusted with Laura Camacho. I received an email saying she fired my agent, that was extremely unprofessional. Having spent my career in the corporate world I know a company should NEVER send out details & names & accuse the person who they let go of all kinds of negative things to clients. I wrote a short note letting her know of my disappointment & she doubled down with even more negativity & accusations. In fact I received a 3rd email attacking me for expressing my displeasure & I had to firmly tell her to stop contacting me! Each email was nastier than the last, naming my agent & accusing her of all kinds of malpractice. (While trying to say she liked her.. I’d hate to see what she says about people she doesn’t like) The level of unprofessionalism, revenge, & nastiness was over the top & by tripling down on it I was afraid of what she might do to me or my account as revenge. I do not recommend working with someone who behaves this way. I’m sure she’ll respond to this review exactly as I described above.

Laura, the above rating is for you. After hearing from friends that are also clients of Chelsea Goin that you sent out an email to Chelsea’s clients (Chelsea helped me find the right policy for my needs in 2023 that I am pleased with and still have) throwing her under the bus, besmirching her reputation by spewing your untruths, and Chelsea not being given a platform to defend herself, I find your behavior malicious, dishonest, and EXTREMELY unprofessional. Of all the insurance agents I have dealt with, both in business and personally, Chelsea is the most professional, knowledgeable, and above all, the most honest insurance agent I have ever met. Her integrity is rare and is to be admired. She has only had my best interest as her client as her top concern. It is disgusting the way you have treated her. This email is not being written in an emotional state, but rather in a mature, calm one. As a result of your repulsive behavior, remove my contact information from your files.

Laura is a wealth of information! She is detail-oriented, professional and personable. She is able to break down all of the Medicare "craziness" into layman's terms. If you are pulling your hair out trying to decipher plans available in your area; doctors, hospitals and medication coverages, premiums, co-insurance, OOP please contact Laura. I highly recommend her. You will not be disappointed.

Laura is fantastic! Laura is very knowledgeable and professional about Medicare. I will not use anyone else and would/will highly recommend her to everyone I know. I had a million questions and Laura answered everyone of them and was very patient with me (took 2 months to make up my mind on plans) I asked her to please not call me all the time and push me and she did not, she let me call her.

Laura's pleasant personality and her knowledge of ALL the ins and outs of the process sure make it easier for me to understand and help make my decision!!

Laura Camacho
is very knowledgeable, patient, friendly and easy to talk with about enrolling in Medicare.
Choosing on your own can be overwhelming, Laura gave me the understanding I needed to be confidence of my choices. I would highly recommend her.

I contacted Chelsea late in the open enrollment period. She helped me save a bunch on my insurance for the next year. She is extremely friendly and knowledgeable.

Informative, pleasant, brief, and business like

Chelse Golin was great! Found us the best coverage for cost, and worked extensively to find us the plan that fits. I would recommend her.

My experience with My Senior Specialists was excellent because any question I had they had an answer for. They worked diligently with me to get the best rates with the best coverage for my individual situation. I felt like they cared about me - it wasn't just a job. And they followed up with me - they are extremely responsive to emails and phone. I have referred the team a couple of times and my friends had the same experience! Call them and only them for your health coverage needs!

My agent, Chelsea, did a great job of going through all the plans and all the options and recommended the best plan that suits where I am now. She is very pleasant to talk with and really cares about getting the right plan for your circumstances. It was a great experience!

Chelsea was knowledgeable and personable. Easy to talk to and willing to investigate unclear issues.

The agent cared about saving us money and took the time to explain all the fine points of what was covered and what we were responsible for.

Laura and her team are true experts in their field. They take care of my wife and I with our Medicare Supplemental coverage. Extremely happy.

This team have it down. They made a complicated, confusing and frustrating process and decision making very easy. They walk you through every detail, make comparisons and even register you into the plans. As most people, we always had insurance via our employer and never had to worry about the plans. Then retirement and you are left on your own to figure it out and sometimes it is very costly. Not with this team, they have it together and explain everything clearly, shop for you and there isn't anything they won't do to help you out. Thank YOU...

Chelsea is awesome, Very trustworthy team. They go the extra mile for you. We would not use/trust anyone else compared to the service they provide. Very attentive to your needs. :) :)

I have been with these Medicare specialists for years & would recommend them highly. They have taken all the confusing guess work out of finding the right Medicare supplement insurance. I can call them anytime with concerns or questions & they have been there for me. I couldn't be happier. When it comes time for my husband to go on Medicare, I wouldn't trust anyone else.