My Senior Specialists Reviews 

106
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for their exceptional knowledge, professional guidance, and remarkable ability to simplify complex health insurance choices. Consumers note that customer service is truly outstanding, with representatives offering personalized attention, genuine kindness, and helpful ongoing support throughout all the years. People appreciate how smoothly the entire user experience unfolds, bringing incredible peace of mind and ensuring that individuals secure the best possible coverage for their personal needs. Reviewers strongly recommend these specialist services to friends and family members looking for reliable and trustworthy assistance.

What people talk about most

Staff

People report positive experiences with staff, highlighting deep product knowledge and professional guidance... See more

Service

Customers had positive experiences with service, expressing great appreciation for the professional and... See more

Customer service

Consumers find customer service to be exceptionally helpful, as agents guide clients through the Medicare... See more

User experience

Users describe positive interactions with user experience, highlighting how helpful staff make complex topics... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Navigating Medicare and options for complete care is NOT easy... I think of myself as fairly aware/competent but wow, there was SO much to consider. I worked with Laura Camacho at My Senior Specialist... See more

Company replied

Rated 5 out of 5 stars

We have worked with Laura in the past. She remembered our working together and reached out to see how we were doing and to ask if we needed help in both reviewing our current plan and recommended Pat... See more

Company replied

Rated 5 out of 5 stars

Laura and Patricia have kept my husband and myself from missing huge changes to our Medicare advantage plans and consequently saved us from losing money and our favorite doctors. We've been with them... See more

Company replied

Rated 5 out of 5 stars

I had a very good experience with this service and the guidance provided by Laura was complete without being overwhelming. My interactions with Laura were very positive. I definitely recommend... See more

Company replied


Company details

  1. Insurance Broker

Written by the company

At My Senior Specialists, we are your Medicare experts! Our mission is to be the most trusted agents in the industry and to serve clients as if they were family. Far too many of our new clients are calling in with complaints about being misinformed, led astray, or simply feeling like giving up on trying to figure out the Medicare system. Everyone is in need of an advocate! A trustworthy agent well versed in all Medicare coverage options who understands exactly how to make this healthcare system work for YOU. We take pride in being that impartial asset and helping you achieve your individual needs. As your Medicare experts, we provide you with clarity, understanding, and peace of mind. Our clients benefit from the knowledge that can only be gained through more than a decade of experience guiding people through the Medicare system. We know the options, rights, and benefits best suited for any situation and/ or set of circumstances and our client base is 100% referrals. So, if you’re looking for someone you can be confident has the correct answers to your questions, someone who knows how to source any information needed, or you want to be certain about the actionable timeline you will need to follow, give us a call. We are here for you and happy to help!


Contact info

4.9

Excellent

TrustScore 5 out of 5

106 reviews

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No recent history of asking for reviews

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4.9

All reviews

(106)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Laura is a very knowledgeable and…

Laura is a very knowledgeable and professional lady. She listens to what you are needing and your expectations! She delivers and is very honest. I love working with Laura on my Medicare Needs/Plans!!

6 November 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

It is always a pleasure speaking to you. I appreciate you taking the time to write this review

Rated 5 out of 5 stars

We worked with Laura Camacho and she …

We worked with Laura Camacho and she was wonderful guiding us through the Medicare maze with ease and understanding. She is very knowledgeable about all aspects of Medicare and answered all of our questions with patience and professionalism. We are very grateful for her expertise and will definitely be referring her to other friends and family and calling her yearly for updates on Medicare advice.

28 October 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

We will be here when you need us. Thank you very much for your feedback.

Rated 5 out of 5 stars

Laura Camacho is the best

Laura Camacho is the best. She's very professional, very knowledgeable and makes the process as simple as possible. I'd highly recommend her to help with your Medicare supplement!

27 October 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

It is a pleasure working with you as well. Thank you for your feedback.

Rated 5 out of 5 stars

Medical Plan Change

The Specialist I worked with took all the time we needed, reduced my costs, and all done in a professional, timely manner.

27 October 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

We were happy to help! Thank you

Rated 5 out of 5 stars

Laura is great to work with

Laura is great to work with. She really knows what she's doing and is super at guiding your path. So i really appreciate working with her. And thanks for her help. The best.

20 October 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

I appreciate you reaching out to work with me. Thank you for your review as well!

Rated 3 out of 5 stars

Medicare plan review

I've been working with Laura Camacho for quite a few years now. She takes her time to ask about any changes in my health and finding me the best Plan. Recommended her to help my sister find a plan as well.

14 October 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

Your Feedback is appreciated. Hopefully we can earn 5 stars next time =)

Rated 5 out of 5 stars

Patricia is very knowledgeable and…

Patricia is very knowledgeable and professional and was able to guide me to a product with which I was unaware. I am very satisfied!
Thank you Patricia!
CAER

8 October 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

Thank you! It was a pleasure working with you.

Rated 5 out of 5 stars

Great experienced specialist

Great experience because the specialist was so knowledgeable, patient and courteous. It was such a a pleasure speaking with a person with such good customer service.

1 October 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

Thank you so much for your kind words! I love providing my clients with all the Medicare information they need in order to make the best decisions for their needs. Have a safe and blessed year!

Rated 5 out of 5 stars

Here's what you need to know

We have been working with Patricia Lewis for many years. Actually, working is an over statement. It's more like a conversation with an old friend. She really cares about you. She works very hard to get you into a program that "fits" you. She has consistently gotten us into equal or better plans for less money.

6 September 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

I apprecaite you! I love helping my clients and I look forward to speaking with you regularly to ensure all your Medicare needs are being met. Thank you.

Rated 5 out of 5 stars

Laura is very informative and helpful.

Laura is easy to talk to. She helped with the difficult subject of insurance coverage and helped to clarify the coverage that would be the most beneficial and cost effective for me. I found her to be very informative and ready and willing to answer any questions.

9 September 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

Thank you for taking the time to share your experience. I will be here to answer any questions you have, for as long as you need my help.

Rated 5 out of 5 stars

Great person to talk to !

Great person to talk to !! We trust her with all this insurance stuff !!

12 August 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

Always wonderful chatting with you as well. Thank you for taking the time to leave this review!

Rated 5 out of 5 stars

Good agent

Very dedicated agent. Had lots of patience for us.

8 August 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

You are both very easy to work with. Thank you for the review.

Rated 5 out of 5 stars

I have confidence in Laura Camacho for…

I have confidence in Laura Camacho for advising me on medicare supplemental insurance. She has helped me for the last 5 years to get a lower rate.
I. Hogan

4 August 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

Thank you for the vote of confidence and for taking the time to write a review. =)

Rated 5 out of 5 stars

We have been working with Laura for…

We have been working with Laura for several years because she is always extremely helpful and professional! We meet with her on an annual basis to insure that our insurance needs are in order and cost affective. She also has a great personality and we enjoy our conversations. We will continue to look to Laura for help in the future.

9 July 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

Thank you so much for taking the time to leave this review. I genuinely enjoy working with the both of you as well.

Rated 5 out of 5 stars

Unordinary situation

I had an extremely unordinary situation that took a lot of time and detail to work through. Laura guided me in ways that made my experience much more pleasant than I was expecting when the word “Medicare” is involved. I highly recommend Laura to anyone needing to sign up for Medicare.

16 June 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

Thank you! I am just happy we were able to find the right solution and get you covered.

Rated 5 out of 5 stars

Laura has been a big help to me since I…

Laura has been a big help to me since I don’t know nothing about Medicare. She was prompt, patient , very knowledgeable and explained in details what I needed to know in such a short period of time I have today.i have my appointment tomorrow with the Medicare people so at least i have a knowledge of the things i needed to know when i get there. A great help for seniors turning 65!

5 June 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

You did have a unique situation! I'm very happy we were able to get everything done for you. Thank you so much for the review.

Rated 5 out of 5 stars

Laura is such a wonderful resource

Laura is such a wonderful resource. She is incredibly knowledgeable, concise and so helpful. I highly recommend her services.

19 May 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

Thank you very much for taking the time to leave this review and for your recommendation! It was such a pleasure chatting with you.

Rated 5 out of 5 stars

Laura has been terrific

Laura has been terrific! She’s extremely knowledgeable, patient and provides ample information. I feel like she has my best interest. Great working with her, and will continue to do so.

28 May 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

It was a pleasure to work with you as well. I'm here to help and happy to be of assistance!

Rated 5 out of 5 stars

Laura Camacho has made getting a…

Laura Camacho has made getting a Medicare Supplement an easy process. She works hard to get the most affordable plan

19 May 2025
Unprompted review
My Senior Specialists logo

Reply from My Senior Specialists

Very happy to help and here whenever you need me! Thank you for the review.

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