This is a new company I have found. Very easy website, clear instructions, & very reasonably priced. A bonus is I hadn’t realised they are close to where I live, which gives me confidence when purc... See more
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Quality handcrafted Biothane Pet Products lovingly made in Derbyshire
Chesterfield, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
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I had a custom order made and had a really positive experience. Communication was excellent — very helpful and responsive throughout.
The quality of the Biothane and hardware is great, and everything feels well made and finished to a high standard. My custom collar adapter and lead handle turned out exactly as I’d hoped.
Quick turnaround as well, which I really appreciated. I’ll definitely be ordering again.

Reply from Myrtle and Willow UK

Reply from Myrtle and Willow UK

Reply from Myrtle and Willow UK
Fast and efficient service. The long line looks to be good quality although I haven't used it yet.

Reply from Myrtle and Willow UK

Reply from Myrtle and Willow UK
The quality of the collar and lead feels really good. Both items were sent very quickly, I got them before expected date.
Overall it ess a good experience

Reply from Myrtle and Willow UK
Top Class Company
Top Class Price
Top Class Communication and Delivery

Reply from Myrtle and Willow UK

Reply from Myrtle and Willow UK
Very helpful when I was confused over shipping, super quick to reply to emails and genuinely concerned.
My order turned up and is exactly what I needed and great quality too.

Reply from Myrtle and Willow UK
Christy was a great help in finding the perfect collar size for my puppy. She quickly answered my query, and the package arrived within a few days. I'm thrilled with the biothane collar and lead—they're incredibly easy to clean and fit my puppy comfortably. Much appreciated!

Reply from Myrtle and Willow UK
Brilliant service and products. Recommended and will definitely use you again

Reply from Myrtle and Willow UK
Best customer service I've ever received. This company never fails to impress me. I've ordered a few times and the service and quality is always outstanding. I wouldn't buy my dog leads/collars from anywhere else now.

Reply from Myrtle and Willow UK

Reply from Myrtle and Willow UK
Thank you for my fabulous collar. The communication, service, variety and fast delivery were excellent. I can highly recommend Myrtle and Willow.

Reply from Myrtle and Willow UK
The personal service, extra mile and friendliness coupled with ease of ordering and speed of delivery … that’s before we get to the quality of the slip collars and leads I ordered (great colours too!)
Thank you so much .. now just need to teach the spaniels to heel!

Reply from Myrtle and Willow UK

Reply from Myrtle and Willow UK
Beautiful item, made to order and delivered quickly, thank you its perfect

Reply from Myrtle and Willow UK
Product is great and as ordered but took longer to arrive than I would usually expect

Reply from Myrtle and Willow UK
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