I mistakenly called letting web thinking they were letting alliance. The lady I spoke with - Ilayda- was articulate, patient and utterly professional and tried her best to help me sort out my confusio... See more
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Created with AI, based on recent reviews
We all know how competitive the rental market can be. MyRentalCV was created to streamline the process and allow tenants to be chosen for their property quicker.
Edinburgh, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Llayda is brilliant! Helped me to complete my c. V, guided me in the right direction when I didn't know how to do something. Very helpful, kind caring individual. Thank you 😊

Reply from MyRentalCV
The website is easy to use and update your records on.
The support staff member I was helped by was amazing and very quickly dealt with the problem I had.

Reply from MyRentalCV
Not being well up on the way rentals are done now my request was efficiently sorted out and the communication was first class. Many thanks

Reply from MyRentalCV
Ilayda called me regarding my RentalCV. She was polite understanding and managed to assist me in updating my RentalCV in a professional manner. I cannot express how grateful I am for her help.

Reply from MyRentalCV
I mistakenly called letting web thinking they were letting alliance. The lady I spoke with - Ilayda- was articulate, patient and utterly professional and tried her best to help me sort out my confusion. She checked my lettingweb account, provided me every information that could help me and then I realized I'd made a mistake. When I told her about it, she was reassuring and wished me well. A credit to her firm. Thank you!

Reply from MyRentalCV

Reply from MyRentalCV
Ilayda was very helpful and professional. She answered all my questions in a kind and friendly manner.

Reply from MyRentalCV
Contacted the support team Ilayda resolved issue quickly

Reply from MyRentalCV
I would like to take this opportunity to thank Ilayda from MyRental CV who had helped me out with the account creation and concerning stuffs. I am so grateful to Ilayda, she was very patient and very polite! I think she can be a good role model for a lot of telephone assistants out there. Showcased outstanding knowledge and experience!

Reply from MyRentalCV
I had problems accessing my own documents , nothing to do with your company, plus a few questions about security of sending in documents. The assistant was reassuring and helpful.I also had a call later to check k if I was all sorted or needed any more help.

Reply from MyRentalCV
Ilayda was very professional while friendly and polite. She is a credit to her employer.

Reply from MyRentalCV
I spoke with your colleague yesterday she was very quick to resolve my issue she was also very nice and friendly to chat with

Reply from MyRentalCV
Was given an unfair rating by our letting agency. They stated they couldn't give a proper review as they've not come for an inspection yet, but that our rent is paid up to date. Then they gave us 1 star reviews for everything, including financial stability. Ilayda was wonderful in getting it rectified in only a day, so I'm really appreciative!

Reply from MyRentalCV
Ilayda helped me with my enquiry regarding my property CV. Everything was fixed properly and I’m pleased she helped me.

Reply from MyRentalCV
Ilayda was really helpful when struggling to complete the employer references.

Reply from MyRentalCV
Ilayda is fabulous to deal with and so helpful. She has been amazing and reassuring through the process even on things that weren’t her job. Highly recommend

Reply from MyRentalCV
Llayda was very helpful! Definetly deserves a 5 stars from me

Reply from MyRentalCV
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