My Perfume Shop Australia Reviews 

Product recv was terrific and authentic. Great price and easy to shop on the site. The only thing I didn't like was the shipping method. It took a really long time to arrive (7 to 10 days) and with the vendor used it was not able to track where it was but only that it had left specific postal locations which would stay blank for a few days (US POSTAL SERVICE). I would do 5 stars if the shipping wasn't so slow and if it could be tracked better.

I love their selection of cologne. I ordered for them quite often and they have never let me down and they’re fast with their shipping.

Really happy with my experience shopping here. The website was easy to use, the ordering process was smooth, and my perfume arrived quickly and well packaged. The fragrance is exactly as described and feels authentic. I would definitely shop here again.

I had a disappointing experience with My Perfume Shop.

I placed an order in early May with an estimated delivery window of 16–22 May. After the delivery date passed with no updates, I had to follow up multiple times before receiving a response. The reason for the delay changed over time, from shipping disruptions to supplier shortages.

Eventually, I was told that one of the items I had paid for could not be supplied. Rather than providing a refund, I was repeatedly offered store credit or a replacement product, despite me clearly stating that I wanted a refund to my original payment method. The remaining two items were eventually delivered after a significant delay on 26 June but I was still left chasing a refund for the unavailable item.

The lack of proactive communication, the lengthy delays, and the refusal to promptly refund an item that could not be supplied made this a very frustrating experience.

Based on my experience, I would be cautious about ordering from this store

Absolutely stoked to receive the perfume that was totally unavailable anywhere in Australia.
I ordered my perfume through The Perfume Shop and they managed to source it for me, Aubury's customer service was awesome keeping me updated on the status of my order as well as giving me other options if I wasn't happy to keep waiting.
I'm glad I did wait because when my perfume arrived in the post, I couldn't have been happier. It has been the best feeling wearing my perfume again and knowing it's the only one in Adelaide wearing it is even better 🤣 love your work thank you!

Scam website. Took an order, didnt fulfil it and ignored requests for refund.

My perfume is hard to locate but My Perfume Shop had it and the price was great. Delivery was quick too. Just awesome thank you.

Takes 2 months for order to arrive.
They try not to refund you.
You will have to email them at least 5 times to get a refund. Even then im not sure if they will refund me.

Order placed 8.5.26 allowing 30 days delivery for birthday present. Order confirmed 8.5.26 and advise arrival date between 16-22.5.26.
Pre order update on 12.5/ 20.5/ as to delays and advised on 21.5 the goods due in Australia on 29.5 and due to ship 2-3 days after. 25.5 pre order update and delays, 4.6/ 5.6/ pre order update and apologies for delay. We contacted them on the 23.6 and advise credit required as no longer needed and as their own terms of contract can be credited...no response by person in fact all responses where by 'Nicole' (AI ) and did not reply but evade questions and queries.
23.6 apology e-mail again and 24.6 apology again and offer of free vial to compensate of store credit of 10% ( mind you I had already requested credit prior ) 25.6 list of vials offered and replied to as obviously we were not getting anywhere with Miss 'Nicole'.....suprise suprise 26.5....goods shipped, and arrived 1.7.26.
I accepted delivery of goods as quite frankly did not trust this Company if Auspost returned the package to them.
1) Terms of trade state goods will be credited if not received within 14days...they refused to acknowledge our request .
2) It is not possible to convey a legitimate complaint or query to AI...employ a human
3) Such blatant ignorance by this Company towards its customers is not only appalling but downright disgusting.
Under these circumstances we have reported them to Consumer Affairs and Fair Practice Aust.
This Company has breached common decency.
Look elsewhere for your perfume and aftershave, we have legitimate Companies operating In Australia that would love your business.

Easy purchase. Item is 100% genuine. Price was reasonable. Delivery was fast. Highly recommend Perfume shop.

I've worn the fragrance several times now. It gets a few compliments.

good fragances

I was able to purchase a men’s fragrance unavailable elsewhere. They have a great delivery process. I was kept informed from ordering to delivery. Highly recommend.

Good range of quality products

Do not order from here unless you are ok to wait two months for your product to arrive, customer service changing the story on where your perfume is, your order not arriving in entirety (only received 2 of 3 perfumes ordered) and being refused a refund at 6 weeks wait. Would not order from here again.

Price was good checkout was amazing tracking could have been a little better but delivery time also wasn’t bad, will definitely shop again

The Prada Candy collection has a sweet but not heavy fragrance. It's pleasant for daytime.

It was straightforward enough to figure out, and delivery was fast. Happy to order again.

Shipping was quick and the package came securely.

The perfume quality is top notch and the delivery was very quick. Highly recommend.