My Perfect Art Reviews 

203
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I recently contacted Russell with regards a Craig Davidson picture which he had in stock. There was a certain frame I wanted this picture mounted on as it was to match another Craig Davidson pict... See more

Company replied

Rated 5 out of 5 stars

If I could give 10 stars I would give 11. First class service, quick professional explaintive all the way through the process. Russel gave us his personal attention and kept us informed every step o... See more

Company replied

Rated 5 out of 5 stars

Excellent company to deal with, Russell is totally on the ball keeping me informed from ordering to delivery. The prints I purchased are really top quality. A nice touch was the inclusion of a prin... See more

Company replied

Rated 5 out of 5 stars

Amazing start to finish. It was my first time purchasing real Artwork and Russell couldn’t have been more helpful. From ensuring the frame was ideal for my space, to answering any and all questions... See more

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Company details

  1. Art Gallery

Written by the company

My Perfect Art - One of the UK’s Leading Fine Art Retailers | Welcome to My Perfect Art, a family-run gallery business established in 1983, proudly serving art lovers across London/Essex, the UK & Worldwide. | As one of the largest online fine art stores in the UK, we offer a vast array of high-quality artworks—from classic to contemporary masterpieces —for every taste and style. | Discover art up close up close & personal or browse our extensive online gallery at your convenience. | We’re committed to delivering the highest standards of customer service, ensuring you find the perfect piece at the right price with our Price Match Promise*. | Our dedicated team supports you every step of the way, from selection to after-sales care. | With decades of experience and passion for art, My Perfect Art is your trusted destination for authentic, beautiful, signed limited editions prints, sculpture & original art at unbeatable prices. | Contact us today on 020 8530 6900 or visit www.MyPerfectArt.co.uk to explore our artwork. | Part of the Classic Designs Group of companies | Best wishes, Russell - formerly of Picture Perfect Gallery


Contact info

4.9

Excellent

TrustScore 5 out of 5

203 reviews

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4.9

All reviews

(203)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service from start…

Excellent customer service from start to finish. I ordered a spitfire picture for my partner as a Christmas present, there was a slight delay with postage due to COVID-19 and Russ responded to my calls and emails each time, keeping me up to date. My partner loved his gift and he has just had it framed and put up on the wall :)

27 March 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Super helpful. Understood what I wanted, arranged it and checked with me if I was happy. Result was exactly what I had in mind. Great service!

21 March 2021
Unprompted review
Rated 5 out of 5 stars

First Class Customer Service

Originally ordered just the one Doug Hyde (Beside the Seaside) which when it arrived had been damaged in transit despite substantial packaging and fragile tape on parcel. Emailed the gallery and arrangements were made straight away for collection and replacement. I felt a very personal touch and because of this I also ordered a second Doug Hyde (Doggie Paddle), arrangements were made for these to be delivered together when I returned from working away from home and they were both delivered as arranged. I couldn't ask for better customer service as I always think if there's a problem it's how it is dealt with and I certainly couldn't fault it.

I will definitely use again for future purchases

20 March 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service from Russel and the team.My Beryl Cook print was very well packed when it arrived .And the site was super easy to use .and they kept in touch throughout the Transaction.Will use this Gallery again .

17 March 2021
Unprompted review
Rated 5 out of 5 stars

Recently had dealings with this company…

Recently had dealings with this company and although did not actually purchase from them (changed our mind about the artwork) found their response to our enquiry very swift and very helpful. Refund of deposit processed same day. Very good service

11 March 2021
Unprompted review
Rated 5 out of 5 stars

Great service

I am more than happy to review this company, great service, friendly people, nothing too much trouble. Like the easy to use and well designed web site, would certainly use again and can definitely recommend.

10 March 2021
Unprompted review
Rated 5 out of 5 stars

Top service from this gallery

Top service from this gallery. Rus sourced an item for me and got it delivered in double quick time (due to me leaving it very late to order for a special birthday)! Went above and beyond to get it to me super fast. Friendly, professional and reliable.

6 March 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from start…

Excellent customer service from start to finish. Order placed online and follow up emails from the team were excellent keeping me posted of the progress. Received my picture within 2 weeks, framed. Super pleased with the quality of the framing and the picture is just fantastic. Thank you Picture Perfect Gallery. Would highly recommend the company for competitive pricing and excellent customer service.

6 March 2021
Unprompted review
Rated 5 out of 5 stars

Excellent online purchase experience…

I recently purchased a few Doug Hyde prints to be shipped to Ireland, initially I had a query once ordered to do with VAT and Russ called me straight away and clarified my query, he then kept me informed re delivery date and then once shipped sent me the tracking etc and my god the prints were wrapped so so well would totally recommend Picture Perfect Gallery

4 March 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service as always!!

Fantastic service as always. Received my item slightly damaged (due to no fault of their own) and they arranged a courier to collect in no time at all. The item was sorted and returned quickly with excellent communication to update me throughout. Will definitely be buying from them again. Thank you so much for my gorgeous piece from Doug Hyde, I love it.

4 March 2021
Unprompted review
Rated 5 out of 5 stars

Helpful and friendly service

I recently purchased a piece of limited edition art from another gallery, and was let down after two weeks of waiting when they advised they had received the piece in question framed, and even though I didn't like the frame, they would only sell it as one piece and expected me to pay an extra £80. This experience led to me phoning around a number of gallery's trying to locate another copy. As there are only 195 produced, Russell didn't have any remaining to sell to me, however, he spent a considerable amount of his time phoning around to see if he could secure one. In the end, I located one of the last remaining pieces at another gallery, but I was very grateful for the time Russ spent helping me, especially seeing as he didn't get the sale - curtesy and honesty like this are hard to find these days.

20 February 2021
Unprompted review
Rated 5 out of 5 stars

Picture perfect sends picture perfectly…

Picture perfect sends picture perfectly wrapped. Extremely pleased with the picture and the service. Ever so helpful, Rus was great, kept us informed throughout. No hesitation I would order from them again.

20 February 2021
Unprompted review
Rated 5 out of 5 stars

A gallery to return to for sure

I am very impressed with the service I have received. I purchased a Doug Hyde for my daughters birthday Russ and crew have ensured it has arrived with me in plenty of time. Thank you all. Customer service and friendliness second to none.

20 February 2021
Unprompted review
Rated 5 out of 5 stars

Excellent speedy service

Rang Picture Perfect Gallery to order a Leigh Lambert canvas board print, and spoke to Russ, who was very courteous and helpful. I explained this was required in time for a personal special Anniversary. It actually arrived within the Week, so we were highly delighted! It came packaged extremely well and on opening, met all our expectations! Beautiful picture and excellent service. Would highly recommend Picture Perfect Gallery!

14 February 2021
Unprompted review
Rated 5 out of 5 stars

I ordered my second Dough Hyde with…

I ordered my second Dough Hyde with Russell, which was unfortunately damaged in transit twice. I must say that Russell could not have done any more , from arranging collection to finally arranging a specialist company to deliver. I have found this is a highly professional company , I would not hesitate to recommend Picture Perfect Gallery , and I look forward to purchasing more pictures in the future.

11 February 2021
Unprompted review
Rated 5 out of 5 stars

Very happy customer

At a time where I was unable to visit a gallery, I decided to buy art online. I am a Doug Hyde fan and chose ‘Park Run’. After an unrushed telephone call where Russ answered my many questions and calmed my nerves about purchasing online, I decided to place my order. I’m so glad I did. I have been regularly updated with emails on the progress of my purchase and my beautiful piece of art arrived today. It is absolutely perfect and will hang spectacularly with my other Doug Hyde pictures. I’m over the moon. The service I received from Russ and his team was outstanding, friendly and professional and I wholeheartedly recommend them.

10 February 2021
Unprompted review

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