I recently contacted Russell with regards a Craig Davidson picture which he had in stock. There was a certain frame I wanted this picture mounted on as it was to match another Craig Davidson pict... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I recently contacted Russell with regards a Craig Davidson picture which he had in stock. There was a certain frame I wanted this picture mounted on as it was to match another Craig Davidson pict... See more
Company replied
If I could give 10 stars I would give 11. First class service, quick professional explaintive all the way through the process. Russel gave us his personal attention and kept us informed every step o... See more
Company replied
Excellent company to deal with, Russell is totally on the ball keeping me informed from ordering to delivery. The prints I purchased are really top quality. A nice touch was the inclusion of a prin... See more
Company replied
Amazing start to finish. It was my first time purchasing real Artwork and Russell couldn’t have been more helpful. From ensuring the frame was ideal for my space, to answering any and all questions... See more
Company replied
My Perfect Art - One of the UK’s Leading Fine Art Retailers | Welcome to My Perfect Art, a family-run gallery business established in 1983, proudly serving art lovers across London/Essex, the UK & Worldwide. | As one of the largest online fine art stores in the UK, we offer a vast array of high-quality artworks—from classic to contemporary masterpieces —for every taste and style. | Discover art up close up close & personal or browse our extensive online gallery at your convenience. | We’re committed to delivering the highest standards of customer service, ensuring you find the perfect piece at the right price with our Price Match Promise*. | Our dedicated team supports you every step of the way, from selection to after-sales care. | With decades of experience and passion for art, My Perfect Art is your trusted destination for authentic, beautiful, signed limited editions prints, sculpture & original art at unbeatable prices. | Contact us today on 020 8530 6900 or visit www.MyPerfectArt.co.uk to explore our artwork. | Part of the Classic Designs Group of companies | Best wishes, Russell - formerly of Picture Perfect Gallery
The Retreat, 406 Roding Lane South, Woodford Green, IG8 8EY, Essex, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I recently contacted Russell with regards a Craig Davidson picture which he had in stock. There was a certain frame I wanted this picture mounted on as it was to match another Craig Davidson picture we have.
Several WhatsApp back and forth he arranged with his framing company of what my requirements were.
Picture sent out but unfortunately the frame got broken in transit. I immediately contact Russell who arranged for collect within 2 days.
All through the process of return and reframing I was updated regularly.
This morning I received my picture.
Extremely happy with the whole process. Would highly recommend this company and especially Russell. Hopefully we will be looking again for another piece of Craig Davidsons work.

Reply from My Perfect Art
Excellent company to deal with, Russell is totally on the ball keeping me informed from ordering to delivery.
The prints I purchased are really top quality. A nice touch was the inclusion of a printed history of the artist.
I will definitely be ordering more art from My Perfect Art.

Reply from My Perfect Art
Amazing start to finish. It was my first time purchasing real Artwork and Russell couldn’t have been more helpful. From ensuring the frame was ideal for my space, to answering any and all questions I had throughout.
I would highly recommend and will be coming back in the future!

Reply from My Perfect Art
Very good communication and updates on time frame and delivery.

Reply from My Perfect Art
I cannot recommend Russell highly enough. From my very first inquiry about acquiring a piece by one of my favorite artists, he was professional, responsive, and incredibly helpful every step of the way.
Initially, I was interested in obtaining a giclée of an older work that would complement a room I was designing. Russell took the time to contact the artist personally to see whether a new giclée could be produced, and he kept me informed throughout the process. As our conversations continued, I discovered a newly released original piece that I loved even more and Russell helped make that purchase possible.
What truly set this experience apart was Russell's dedication and attention to detail. He personally traveled to the artist's home to collect the artwork, brought it safely back to the gallery, and ensured everything was handled with great care. He also went the extra mile to learn the story and inspiration behind the painting, obtaining information directly from the artist and sharing it with me.
Throughout the entire process, Russell communicated promptly, followed through on every commitment he made, and consistently exceeded my expectations. Purchasing artwork from another country can feel daunting, but he made the experience seamless, enjoyable, and completely stress-free.
The painting arrived safely and is now hanging proudly in my home. I am absolutely delighted with both the artwork and the outstanding service I received. Thank you, Russell, for making this such a memorable and rewarding experience!

Reply from My Perfect Art
Excellent service by Russ, managed to trace a rare Leigh lambert that we had been after.
Quality of customer service is clearly his number one priority, we received updates for delivery on a daily basis

Reply from My Perfect Art
If I could give 10 stars I would give 11. First class service, quick professional explaintive all the way through the process.
Russel gave us his personal attention and kept us informed every step of the way. Will definitely purchase in the near future. Would highly recommend his services. The item I purchased was of high quality, and produced perfectly as I requested.
Thanks again Russell. Keep safe.

Reply from My Perfect Art
Fantastic service from start to finish. Highly recommend.

Reply from My Perfect Art
Absolutely fantastic service and help from Russell at
My perfect art

Reply from My Perfect Art
Russel was fantastic, fast delivery and brilliant communication with follow up, will definitely purchase from here again.

Reply from My Perfect Art
Lengthy discussion to make the right choice with our fabulous 70's scene art. We were outside the UK at the time, so delivery was delayed to suit us, once home, great experience as a customer - thank you

Reply from My Perfect Art
Russell went above and beyond to fulfill my order, despite being ill at the time. The order arrived ahead of time, in pristine condition and I was made to feel valued and kept informed throughout the seamless process. I’m thrilled with my purchases!

Reply from My Perfect Art
Recently purchased a limited edition Chris Chapman Pranksy Print. Searched around the net and these guys have the best prices and then a discount code to sweeten the deal. Excellent customer Service Very helpful Extremely knowledgeable Highly Recommend

Reply from My Perfect Art
Ordered my Leigh Lambert "A World Away" deluxe canvas online from My Perfect Art, Russell got in touch with me, sorted everything out, went for an artist proof in the end, managed to pick it up from supplier myself as it's only 4 miles away and what a picture it is lovely pride and place in my lounge.
Many thanks Russell SG

Reply from My Perfect Art
I recently purchased a framed, signed Vettriano print and had a fantastic experience from start to finish. Russell, who handled my inquiry, was extremely helpful and polite, answering all of my questions thoroughly. After placing the order, I was kept well informed about the progress, which I really appreciated. The print arrived within the estimated time frame, very well packaged, and even better than I had expected. I'm absolutely delighted with the whole process and wouldn’t hesitate to order from them again. Highly recommended!

Reply from My Perfect Art
Wonderful service from Russell who kept me updated every step of the way. Would definitely recommend

Reply from My Perfect Art
An excellent buying experience! After searching online for something a little different for a small space, we found an artist/picture that ticked the box. We came across My Perfect Art, they had a wide variety of pictures including the picture we were interested in. Importantly they had excellent feedback & reviews from our research. The website purchase was a really good experience & at a competitive price. The whole process after was amazing. Brilliant, clear & friendly communication that kept us in the loop. We had regular updates from Rus which is nice to get & we received our picture on time, packaged perfectly & the after sales service to check everything was ok. Faultless customer experience & will definitely use again 10/10!

Reply from My Perfect Art
Organised 2 Ben Jeffery commissions through Rus and he was superb from start to finish ! Discussed what I wanted with him and he was only to happy to advise me on tweaks of what I wanted done and the results were brilliant ! Great customer service and kept me informed every step of the way. I’ll definitely be back again !

Reply from My Perfect Art
Rus was a pleasure to talk to and really helpful. He told us where our order was and informed us of when it was getting despatched. He was that helpful we even asked him if he coud source us another picture.... He did... A perfect gentleman.
We ordered Crowning Glory which i loved a few years ago which sadly sold out when Our Beautiful Queen died.
And Natural Mystic (Bob Marley) both by Daniel Mernagh... Stunning absolutley stunning

Reply from My Perfect Art
Russell was AMAZING - he sourced a Doug Hyde wall art piece for me and delivered it within 2 days, just in the nick of time for my 30th wedding anniversary. He has all but saved my marriage! Thank you Russell - this is what client service should be.

Reply from My Perfect Art
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.