Mynd Management Reviews 2,018

Inspection was fast , effiecient and Mario was very professional.

Looked at everything on my list. Fixed the dishwasher issue and put in request for additional work for siding and window pane.

Exceptional job on addressing the core issues outlined.

Eric always does incredible work. He is thorough, professional, timely, and informative.

Johnathan is a rockstar!

Will is always so fantastic to work with. The few times I’ve had maintenance issues, he’s been so kind, on time for scheduled appointments and is informative and helpful.

Eric was great! Great communication and repair.

Eric has helped me before and I ask for him every time now. Great attitude and always gets the job done quickly and effectively. 10/10 would always recommend Eric!!

Mynd is a horrible company!
They lie to get you to rent their property and add all kinds of fees to the rent .
Once you sign the lease you will never get a call or email again ! The customer service is terrible they do not care about their tenants at all ! This company is money hungry if I could have gave them a negative star I would’ve.

Thomas communicated when he was on his way and showed up on time. He was friendly, professional, and thorough. He was also able to complete the service request the same day.

Mario was super helpful and provided excellent service!

It was a good experience and he got everything done quickly and efficiently

Rebecca was great she arrived on time and did the job quick and easily!!!

I was hired to place ads for a Mark Williams from MYMD Management. I've been placing ads all week and suddenly his contact number is not working today. Pay day was tomorrow.Another Scam.

Very fast and professional

I am shocked that this company has an A- rating after all the customer reviews. Quite possibly the worst property management company out there. I started working with them in October 2023 and so far they have done a terrible job of managing the tenant in my leased property. A good property manager is responsible for maximizing cash flow for the investor, however, this company seems to be interested in the opposite. They continue to make one bad decision after the other.
- Listing mistakes : They made huge mistakes when listing the property, listing it for a lower rent amount than agreed upon and allowing pets when explicitly told not to do so. This was a huge red flag and thankfully was caught because I stayed on top of things.
- Constant pressure during tenant placement : In a down market, it takes time to place a tenant. They will repeatedly put pressure on you to provide incentives, reduce rent, etc.
- Bad service request management: If your tenant turns out to be one of those who opens a service request for every small issue, then you are out of luck with Mynd. They keep sending out technicians for requests that turn out to be a non-issue or things that the tenant can do themselves (e.g unlocking a garage door opener or replacing a light bulb). They completely ignore repeated requests to review all maintenance requests by the owner, then tack on and deduct high labor charges from the rent deposited every month.
- Lack of clear communication and transparency: As noted above, their web portal is absolute trash. They give you cash flow numbers without a proper explanation of where your money is going. The property manager will promise you things without delivering on them.
- Property manager has no control: It appears that the main person in charge of your property is simply a puppet doing nothing. They have no say or control over how funds are managed , withheld or distributed, nor over service requests. They are overloaded with properties ( one person managing 250+ properties) and hence do a terrible job of overseeing day to day affairs with any given property.
- Withholding funds for phantom future expenses: They regularly withhold funds for service requests that have not been reviewed yet. These SRs may not even be approved, and the future cost is still unknown.
If you are thinking of hiring this company as a PM, stay far away.

Rebecca, came in and did her thing!! She was very helpful n very nice🩷🩷🩷. She fixed under my sink like a Champ.

Rebecca was fast and easy and very insightful thank you

He’s so nice and he did a great job and on time too