Junie was very thorough. Outlined the need for step-by-step process and consistency. Frankly this is a lot more demanding a treatment than initially promoted. She was charming, delightful and prof... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Been through 4 or 5 pens. Discoloration is greatly improved. Waiting for new growth to complete and hopefully thickened nails will grow out normal. It looks like that is what’s happening. Only using o... See more
Company replied
Been using it and the protocols for using it since mid March. The fungus is slowly disappearing and I look forward to my nails’ continued healthy growth so all traces of it are gone. Been using it app... See more
Company replied
I dreaded the obligatory follow up call after making my initial purchase. However Kate was exceptionally good. She came across as very genuine and caring. She spent a lot of time walking through the t... See more
Company replied
Company details
Written by the company
At Lunavia, we are dedicated to providing high-quality solutions for skincare with your comfort and care in mind. Our mission is to combine trusted ingredients with innovative application methods to support skin hygiene and help you feel confident every step of the way.
Contact info
1111B S Governors Ave # 80212, 19904, Dover, United States
- 1-302-335-7108
- support@mylunavia.com
- mylunavia.com
4.6
Excellent
838 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
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Aiza was very helpful walking me…
Aiza was very helpful walking me through the process. She took her time and walked me through the process step by step making sure I understood. The only frustration I had was the CashApp payment process which was totally out of her control Couldn't ask for better customer service.
10 July 2026
Unprompted review
Reply from Lunavia
Hey Kenneth,
Thank you so much for the 4-star rating and for highlighting your experience with Aiza!
We know that navigating checkout and system setups can sometimes be confusing, and we completely validate how frustrating it is when payment processors like CashApp don't cooperate smoothly when you're just trying to get things done. We are so glad Aiza was there to patiently walk you through everything step by step. Rest assured, your smooth experience is always our priority, and we are constantly looking at ways to make our payment processes as seamless as the support you received!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
I bought this package for my husband
I bought this package for my husband, his toes are clearing up.
10 July 2026
Unprompted review
Reply from Lunavia
Hey there,
Thank you so much for the 5-star review and for sharing this amazing update!
We know how tough it can be to watch a loved one deal with stubborn nail issues, and we completely validate how rewarding it feels to finally see their toes clearing up and improving. Rest assured, his progress is a fantastic sign that the formula is doing exactly what it's meant to do. With continued, steady routine, those nails are going to keep looking healthier and healthier!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you both have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Fast results! First week results include smoother…
First week results include smoother toenail surface with the beginnings of a healthier nail color.
4 July 2026
Unprompted review
Reply from Lunavia
Hey David,
Thank you so much for the 5-star rating and for sharing your early progress!
We know how frustrating it is to start a new routine and just wait anxiously for something to happen, so we completely validate how encouraging it feels to spot a smoother surface and a healthier nail color in just your first week. Seeing changes this early is a fantastic sign! Rest assured, your nails are responding beautifully to the formula, and keeping up this steady momentum is exactly what will bring that healthy nail completely back to life.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
The greatest Nail consultant and Eknowlegable costumer serviceCostumer
Absolutely the person I talked to "Raymond". He guide me all way through the consultation. I didn't feel any distraction and it was pleasant and high ewknolageble. He didn't rushed me or harassed me to purchase. Actually he give me more time that i suppose to guide me: and suggested others alternatives to pay my purchase. He guide me with diligence, clarity, great humor. Raymond has overexeed as a nail consultant and customer service; en of course I have the feeling he is an extraordinary human being. I gave him as many ⭐ as possible. Thank you for a wonderful experience navigating in this : I am not fully fluent in Ingles, but your patience makes it worth. 😀
9 July 2026
Unprompted review
Reply from Lunavia
Hey Pilar,
Thank you so much for this beautiful 5-star review! Reading your kind words about Raymond completely melted our hearts.
We know how incredibly stressful and intimidating it can be to navigate a consultation, especially when dealing with a language barrier, and we completely validate how uncomfortable it feels when you're rushed or pressured into a purchase. We are so proud of Raymond for treating you with the patience, clarity, and great humor you deserve. Rest assured, we always want you to feel fully supported at your own pace, and we'll make sure Raymond gets the huge celebration he deserves for being such an extraordinary human being!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Reply from Lunavia
Hey Lisa,
Thank you so much for the 5-star rating and for highlighting your experience with Kate!
We know that reaching out to customer support can sometimes feel transactional or impersonal, and we completely validate how wonderful it is to connect with someone who is genuinely helpful and kind. We are so proud of Kate for making you feel supported. Rest assured, treating our community with real care and warmth is exactly what we strive for every single day!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
The product seems to work well
The product seems to work well, as my nails are improving. Understand that this is a long process. Your nails will get better if you are diligent in applying the solution as directed. I was able to cut one of my nails that I have not been able to cut in several years!!
30 June 2026
Unprompted review
Reply from Lunavia
Hey Kara,
Thank you so much for the 4-star rating and for sharing such wonderful, realistic insight with the community!
We know that waiting out nail changes can feel like a true test of patience, and we completely validate how tough it is to stay committed when results take time. Your reminder about being diligent is absolutely spot on. Rest assured, thick nails take months to fully grow out, and your steady daily routine is the exact secret to unlocking those beautifully clear, healthy results!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
I had small areas on 2 toes that I'd…
I had small areas on 2 toes that I'd been treating with other useless products. When I purchased your product, it took a few weeks to go away and during that time I had an appointment with my primary provider and she thought it was a "simple" bruise or infection not toenail fungus. After the diseased tissue was gone, I kept using it profactily to make sure it is healed and stays away. At the same time I used the antifungal spray for my shoes. The fungus hasn't returned and my nails are growing out in a normal way, which hasn't happened for over 5 years. I still have plenty of product so if it returns, I will be able to treat it right away. Thank you for a great product.
10 July 2026
Unprompted review
Reply from Lunavia
Hey Karen,
Thank you so much for the 5-year milestone update and for the 4-star rating! We are absolutely thrilled to hear your success story.
We know how incredibly exhausting it is to waste time and money on useless products, and we validate how confusing it must have been to get conflicting feedback from your provider. Your proactive approach—combining the pen with the shoe spray to tackle the source from all angles—was pure genius. Rest assured, maintaining that routine is exactly how you keep those stubborn spots away for good!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
I appreciated the information and how…
I appreciated the information and how it was relate to me
6 July 2026
Unprompted review
Reply from Lunavia
Hey Pascal,
Thank you so much for the 5-star rating and for letting us know how much you appreciated our support!
We know that navigating health and wellness information can sometimes feel overwhelming or confusing, and we completely validate how reassuring it is when someone breaks it down in a way that truly connects with you. Rest assured, we always aim to communicate clearly, honestly, and like real human beings because your peace of mind is what matters most to us.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Something finally works
So far Lunavia has been the only thing to combat my toenail fungus. It is easy to apply and works!
30 November 2025
Unprompted review
Reply from Lunavia
Hey Beth,
Thank you so much for the 5-star rating and for sharing your success with us!
We know how exhausting it is to try product after product with no luck, and we completely validate how wonderful it feels to finally find something that is easy to apply and actually works for you. Just a quick, gentle note for clarity—we assume you meant toenail fungus here, as our formula is strictly designed to combat stubborn nail and skin issues! Rest assured, your consistency with the easy application is exactly what is making the difference, and we are so glad to be the solution that finally worked.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Was very user friendly ordering
Was very user friendly ordering
I've only been using 2 wks however I can see results already! The pen is absolutely wonderful..such FAST and easy application
26 June 2026
Unprompted review
Reply from Lunavia
Hey Tek,
Thank you so much for the 5-star rating and for sharing your great experience!
We know that dealing with online ordering and starting a new routine can sometimes feel like a chore, so we completely validate how wonderful it is when the process is smooth and the application is fast and easy. Seeing a noticeable difference in just two weeks is absolutely fantastic! Rest assured, catching results this early means your consistency is doing its job perfectly—keep up that quick daily routine, and your nails will keep transforming.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
The pen does work
The pen does work! And yes, it does take time. I’m on my fourth month and my new nail is almost completely grown in. I would recommend this to anybody that has nail fungus just be patient.
10 July 2026
Unprompted review
Reply from Lunavia
Hey Faye,
Thank you so much for the 5-star review and for sharing your incredible 4-month milestone with everyone!
We know that waiting out nail fungus can feel like watching grass grow, and we completely validate how tough it is to stay patient when you just want to see results right away. Your reminder about patience is spot on. Rest assured, thick toenails take months to completely replace themselves, so seeing your new nail almost fully grown in means your dedication is paying off beautifully!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Pens work great
Pens work great. In about two weeks my nails already show great improvement
I use the pen every morning and night
9 July 2026
Unprompted review
Reply from Lunavia
Hey Bill,
Thank you so much for the 5-star rating and for sharing your great results!
We know that waiting for nail changes can usually feel like a test of patience, so we completely validate how exciting and motivating it is to see such a clear turnaround in just two weeks. Your dedication to applying the formula every morning and night is paying off perfectly. Rest assured, maintaining that exact consistency is the absolute secret to keeping that healthy momentum going strong!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
My large toenail on my right foot
My large toenail on my right foot has fungus on it. It's pretty bad. So I'm hoping to see some good results here soon. As I'm on my 2nd pen.
9 July 2026
Unprompted review
Reply from Lunavia
Hi there,
Thank you so much for sharing your journey and for the 4-star rating as you start your second pen!
We completely understand how frustrating and stubborn a severe toenail fungus can be, especially on the large toe. We validate how anxious you must feel waiting to see those visible changes. Rest assured, thick toenails grow incredibly slow, so hitting your second pen means you are exactly where you need to be to push that old damage out. Consistency is everything right now!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
I love Lunavia!!!
The customer service representative was VERY helpful and kind. I would recommend this product to everyone I know who is experiencing this problem. Shipping is very fast and the items came as described and in tact. This company gets a 5 star from me!!! I think the representatives name was Karla and she was awesome!!! It’s been almost 4 months and the product is working. I see results already!!
13 April 2026
Unprompted review
Reply from Lunavia
Hey Stephanie,
Wow, thank you so much for the 5-star rating and for sharing your incredible journey with us! We are absolutely buzzing with excitement reading your review.
We know how much patience it takes to stick with a routine, and we completely validate how rewarding it feels to cross that 4-month mark and see undeniable results. We’re also incredibly proud of Karla—she truly is awesome, and we’ll make sure she gets a huge shoutout for being so kind and helpful! Rest assured, your amazing progress means you are doing everything right, and we are so confident your nails will just keep getting better.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Thrilled
I am thrilled with results. Will probably order more to finish all signs of any nail activity
9 July 2026
Unprompted review
Reply from Lunavia
Hey Julie,
Thank you so much for the 5-star review! We are absolutely thrilled to hear that you are loving your results so far.
We know how frustrating it is to deal with stubborn nail issues, and we completely validate how exciting it feels to finally see real, positive changes. Your plan to keep going until every single sign of activity is gone is incredibly smart. Rest assured, staying consistent until the very end is exactly how you protect that beautiful new growth and keep your nails healthy for the long run!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Aiza was great she explained alot on…
Aiza was great she explained alot on how to use my product.
9 July 2026
Unprompted review
Reply from Lunavia
Hey Ramon,
Thank you so much for the 5-star rating and for highlighting your experience with Aiza!
We know that starting a new wellness routine can sometimes feel a bit overwhelming, and we completely validate how helpful it is to have someone guide you through the process step-by-step. We are so proud of Aiza for breaking everything down so clearly for you. Rest assured, knowing exactly how to use the product sets you up for the absolute best results!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Francine was great
Francine was great. Patient in explaining the product and process. Asked a lot of questions to better understand my condition.
9 July 2026
Unprompted review
Reply from Lunavia
Hey David,
Thank you so much for sharing your experience with us on Trustpilot! Hearing that Francine was patient and thorough in explaining the product and process absolutely makes our day.
We completely understand how overwhelming it can be to navigate nail care options on your own, and we validate how reassuring it is to talk to someone who actually takes the time to listen and understand your specific situation. We confidently assure you that our team is dedicated to treating you like an individual, not a number, and Francine's detailed approach ensures you are set up with the exact right strategy for your recovery journey.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Easy to apply works okay
9 July 2026
Unprompted review
Reply from Lunavia
Hey Bob,
Thank you so much for sharing your experience with us on Trustpilot! Hearing that you find our product easy to apply and that it's working okay completely makes our day.
We completely understand that consistency is a lot easier when a routine isn't a hassle, and we validate how refreshing it is to have a treatment that simply fits into your day without any mess or fuss. We confidently assure you that those steady, daily applications are exactly what lay the groundwork for even better results down the line, and we are excited to see your progress continue.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Skeptical but hopeful
I was skeptical, but after talking with Aiza I feel better. She was very encouraging about my fungal infection and I feel good about hopefully getting clear nails.
9 July 2026
Unprompted review
Reply from Lunavia
Hey Liz,
Thank you so much for sharing your experience with us on Trustpilot! Hearing that your conversation with Aiza helped turn your skepticism into genuine optimism absolutely makes our day.
We completely understand how daunting it can be to face a stubborn fungal infection, especially when so many other things out there promise the world and fall short. We validate how deeply reassuring it feels to talk to someone who genuinely listens and lifts you up when you're looking for answers. We confidently assure you that you are in great hands with our formula, and we are completely focused on supporting you as you work toward getting those beautiful, clear nails back.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Bought for my husband
Bought for my husband. He really appreciates how it’s helping his toenails return from discoloration
11 February 2026
Unprompted review
Reply from Lunavia
Hey Wendy,
Thank you so much for sharing your experience with us on Trustpilot! Hearing that your husband is seeing his toenails return from discoloration absolutely makes our day.
We completely understand how frustrating and self-conscious nail discoloration can make someone feel, and we validate how wonderful it feels as a partner to see him finally get that relief and confidence back. We confidently assure you that this positive shift is a fantastic sign that the formula is doing its job, and with continued use, his nails will keep clearing up beautifully.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
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