Easy registration and very clear guidelines for the process. Approval came promptly but not suspiciously so. Medication arrived quickly and was well protected and packaged. As a note: it was 100% c... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I needed a cream quite urgently for my nose and trying to get an appointment to see my dr was quite hard to arrange. Found My London Pharmacy online and answered some questions. Was very easy and stra... See more
Company replied
The medication was delivered quickly and with no issues to report. The davidorexant does make you a bit groggy the following day so ensure that you leave 10 hours between taking it and having to leav... See more
Company replied
It was made so easy a few questions and then just wait for them to send message back if you can have the weight lose medicine or not Once agreed it was with me 2 days later Great service from start to... See more
Company replied
Company details
About My London Pharmacy
Written by the company
My London Pharmacy
We are a GPHC regulated pharmacy and we are a trusted and registered online pharmacy in the UK. We are dedicated to providing an exceptional online pharmacy experience. Since our establishment, we have been committed to making healthcare as simple, affordable, and effective as possible. Our services include online consultations for conditions such as hair loss, erectile dysfunction, weight management, and chronic conditions like Type 2 Diabetes. We aim to make accessing treatments easy and convenient.
We specialise in weight loss treatment plans such as using GLP-1 medications like Mounjaro and Wegovy. We are located in Central London at 45 Newman Street, W1T 1QE and patients can also visit us for their medication pickup.
Our speciality is providing comprehensive weight loss solutions with weekly treatments designed to support your journey to better health. We also offer monthly affordable packages for discreet conditions, ensuring that you can manage your health without compromising on privacy or breaking the bank. Our goal is to make high-quality healthcare accessible and budget-friendly, tailored to your individual needs. You can access treatments without needing a prior prescription through our online consultation service. Our doctors assess your suitability, generate a prescription at no extra charge, and our pharmacy team prepares and delivers your medication directly to your door. We specialise in fast, discreet delivery across the UK, ensuring that your health needs are met with professionalism and privacy.We have over 4000 weight loss patients and our focus is to provide our patients with the best possible service and to be on hand to help you with any questions you may have!
We offer free and unlimited video calls with our clinicians on request to offer the best personal service in the market.
When you contact us on phone and email you get to a real person - no chat bots or AI answers. Do not settle for second best!
It’s simple.
1. Online consultation Answer our quick health questions in just 2 minutes.
2. Genuine prescription
Get a fast prescription from our UK medical team if eligible.
3. Discreet delivery
We send your treatment in discreet packaging within 24 hours.
Written by the company
- Prescription Treatment
- Clinically approved treatments that lower appetite and improve metabolic function, prescribed by our UK medical team.
- Health tracking
- Monitor your progress and health improvements with the ongoing support of our dedicated team of clinicians.
- Private community
- Join a group of like-minded people to celebrate successes, share experiences and keep each other motivated.
- Wide range of treatments
- Beyond weight loss, we treat hair loss, sexual health, skin conditions, hormonal health and more; all from one discreet online clinic.
Contact info
45 Newman Street, W1T 1QE, London, United Kingdom
- 020 3154 4734
- help@mylondonpharmacy.co.uk
- mylondonpharmacy.co.uk
Find our weight loss treatment plan HERE
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 61% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always happy to oblige with any queries…
Always happy to oblige with any queries I have . Fast response fast delivery and pen is at competitive price
5 May 2026
Absolute perfect you listened and you…
Absolute perfect you listened and you assisted most grateful thank you
18 May 2026
Excellent communication and help.
18 May 2026
Good and very thorough
Good and very thorough, slight delay between messages but very happy nevertheless
18 May 2026
Provided what was required
Provided what was required at short notice, after brief but thorough online consultation process. Will use again.
18 May 2026
good help thanks
18 May 2026
Great service!
8 May 2026
Good speedy service
Good speedy service. Ordered friday morning and arrived Saturday Lunchtime
15 May 2026
You won't go wrong!
I've been using them for a year and always had good prompt service. Totally recommend.
1 May 2026
Excellent service- very quick delivery…
Excellent service- very quick delivery and reasonable price
14 May 2026
good quick service and delivery
14 May 2026
My package came as expected...only…
My package came as expected...only thing I didn't know, I had to show a picture of my driving licence or passport..will definatly use again..🐾❤️🐾
14 May 2026
Reply from My London Pharmacy
Good afternoon Hales,
Thank you for taking the time to leave a 5-star review.
We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.
If you require any further assistance, please do not hesitate to contact us.
Warm regards,
Darshan
Customer Support Team
Happy customer …
Great communication easy to navigate delivery arrived on time all round good service
14 May 2026
Reply from My London Pharmacy
Good afternoon Jacqui,
Thank you for taking the time to leave a 5-star review.
We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.
If you require any further assistance, please do not hesitate to contact us.
Warm regards,
Jacob
Customer Support Team
A very good service delivered with care.
13 May 2026
Reply from My London Pharmacy
Good afternoon Mr John,
Thank you for taking the time to leave a 5-star review.
We are pleased to hear that you had an excellent experience with our service. Providing a reliable, flexible, and professional experience for our customers is very important to us, and we appreciate your feedback.
If you require any further assistance, please do not hesitate to contact us.
Warm regards,
Lehas
Customer Support Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.