myLoc managed IT AGReviews 

We had experienced a hardware problem on one of our servers, the support team were great in changing out the faulty hardware and bringing the server back online. We would like to make a special thank you to Kevin Krienke from the support team who took the time to answer all our questions and to bring our server back online.

Thank you

From April 2016, after 6 years successful experience with myLoc services, I join it reseller programme.
From the beginning of joining the programme, The most important goal of the myLoc team was to create a win-win situation. They paid special attention to my special business requirements and create a special solution for my needs.
In a nutshell, the myloc team acts like a my team member! So I suggest to never miss A Highly Valued Member of Your Team.

I've been working with myLoc since a long time and I am really happy the service which I am getting. They provide very fast support and communication with myLoc support is great. They always put extra support to solve my problems and follow up until I get satisfied %100. Thanks a lot for this great service.

I have been with this hosting for quite long time now and my experience was just astonishing. Do not expect "just a normal service provider", they are the best hosting provider you could ever find, except for DDoS protection, but we can work on that.

I have been talking with Andrè/Daniel (mostly Daniel) and the atmosphere actually got "Friendly" which is one of the best things you could get from your services manager. On their customer services, there's nothing much to say, it's just awesome and exceeds your expectations in any possible way, they do whatever is in their power to make you feel comfortable. But, what about service overall performance? You may be asking, by my experience, that's one of the best you could have.

I absolutely recommend MyLOC to anyone for any type of projects.

I work with the company for over 2 years in the direct resale of servers in Brazil.

I have always been well attended and their machines over 2 years have never had a fall or stop for offline updating.

I recommend.

Kleber Sidney
Director General Brazil
Www.inovacaoweb com br

I’m extremely happy with myLoc servers, services and high level of support. I have used few different companies in the past, and selected myLoc based on reviews and references.
Overall, I’m very satisfied with my choice - myLoc is a well trusted hosting partner.

just the best!
I think I can make use of this expression since, after a total of 5 years of cooperation with the company, and having tried collaborating with other companies, it is the only one that remains without problems and with direct technical support for any problem, without downtimes and Hardware problems

For several years we have been successfully working with this company. This is the best solution on the market in Europe. MyLock is a reliable partner.

MyLoc provides us with excellent service and support. We have been a customer of MyLoc for several years now and they have provided us with 5 Star services. If we need any assistance from the team they are quick to respond and are always accommodating.

It is very important to have reliable servers and MyLoc' s servers are very reliable backed by a great team of engineers which gives us assurance that we can grow our Server business.

If you are looking for an affordable and reliable service provider then MyLoc is our first choice.

Great service, very responsive. I would recommend.

We manage about 500+ VPS servers, I would rate myloc in the top tier of our network.

myLoc is an serious and professional company. To me, I did achieve my goal of my needs with this company. I would high rate their support. I would recommend myLoc to anyone who is located in EU and worldwide (overseas).

Nothing to add more, as you can see in the title:
Longer than one year Reseller, all perfect!

I have been using myloc.de for a few months now. I only had problems once and the support was extremely responsive and helped me out. The hosting price is also very good for the resources you get. I couldn't find anything else better.

I have bought some Managed Servers at MyLoc because their servers are stable and nice and they have a very good datacenter with good ping also in Denmark. The setup was fast and the installation contained what needed. The product is great.

I also have high expectations for the service level.
The quality of the work is great - seems like they have some good technicians who know both the hardware and software - every setup change have been done correctly without any troubles at all.

I had a response time issue though, with long response times (more than 100 hours - on none critical like server down, but still way to long) - but I have talked to them, and it seems to be because of a mistake.
UPDATE March 9th: I have now had them for some months, and they have been answering all my tickets fast both day, evening and night (important for me) - especially tickets which is urgent. They have make the changes I have requested, and every time I have written a deadline, they have delivered before deadline. Very satisfied.

There were some billing issues in the beginning as well, but they have taking care of that - so thats not a problem - can happen for anyone.

So because of the great stable product, nice fast setup, great datacenter with good ping, the technicians who can help with everything and the fact that response time has improves, I'll give them 5 stars and can recommend them.

Hello,

We are hosting firm in Turkey and hosted more than 20000 web sites. We were working another firm for dedicated servers as reseller. We had to search another firm for some reasons and found Myloc and Mr Andre from reseller team. They give perfect support and have very good human relationships. We are very happy to work with them.

We worked many firm for 12 years and myloc is best firm ever. Thanks for all team workers and we are so happy for their kind help.

Ratings:
Tech Support: 4/5 (5/5 is impossible for my opinions:) )
Reseller support: 5/5
Price/Service: 5/5
Sales: 5/5
Server's Quality: 5/5

I hope everything will be better with them.

Thanks to Myloc Team!
Melih

I've waited them to setup my server for (3) THREE days. Then finally they've made a favor to me and gave me my server details. Then I've choose to reinstall my server from their admin panel.(It was non-raid, I wanted RAID1). In 3-4 hours nothing happened. (Admin panel just says: "Your server is currently installing") I've called their number: "Telefon +49 (0) 211 - 61 70 8 - 0 " then I've waited for 15min for customer service personel, then my call just dropped, then I've called them again in 7 min my call is dropped again. Then I've called them again and waited more than 33 minutes, then CALL JUST DROPPED. I've opened a ticket. I've explained them, the problem NOTHING happened. It's like ghost city, EVERYONE IS DEAD. I've called them again in 2-3 hours, some one finally answer my call, I BEGGED HIM to fix this problem I BLUNTLY BEGGED HIM to solve my problem. The person on the line told me that they'll fix this problem in 1hr - 30 min.(if you buy it) I've waited 2-3 more hours again! Nothing happened, I wrote more than 10 messages to the ticket NOTHING happened. Guys, PLEASE if you don't want to have a heart attack or something like that, OR if you gonna run a big service on THAT company, JUST DON'T PLEASE DON'T DO. THE SUPPORT IS < 0 Probably I'm gonna make a refund request. This is UNACCEPTABLE.