I have been a happy customer of Myloc for over two years. The support is courteous and qualified in its activities and does not leave you alone. After having tested different hosters I can expre... See more
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Very good service. Can send email notification in case server is not available for free. Timely ticket responses. Provides traffic measures. Reverse DNS setup for static ip. Only reason to leave... See more
Company replied
After a year of collaboration with you, I would like to inform you that I would like to disable my account as I am tired of having server problems very often ... And I mean from the previous serv... See more
Company replied
This company is losing a lot of customers because of its hard attitude. They don't care about keeping your system closed. They are moving in this way to sell "KVM" They see the erro... See more
Company details
Written by the company
Die myLoc managed IT AG betreibt seit 1999 Rechenzentren am Standort Düsseldorf und entwickelt Managed Hosting (MH) Lösungen für Privat- und Geschäftskunden. Mit der Überarbeitung des Managed Hosting-Bereichs bieten wir ab sofort umfangreiche Managed-Lösungen an, welche mit einem einfachen dedizierten Server (myServer) beginnen und sich bis zu einer komplexen Serverfarm mit HA-Clustern (myCluster) weiter entwickeln lassen. myColocation Professionelle Outsourcing Lösungen z.B. 19“ Rack ab 129,00 € / Monat Mehr Erfahren! Unser Ziel ist es Ihnen eine perfekte Mischung aus Individualität, höchster Zuverlässigkeit, transparenten Kosten und dem besten Preis-Leistungs-Verhältnis zu bieten. Im Bereich Colocation präsentieren wir Ihnen unsere neue Produktpalette für Ihre Outsourcing-Lösung in unseren Düsseldorfer Rechenzentren. Im Bereich unserer Colocation-Rack-Produkte können wir nun bereits ab einem viertel Rack (mySmallRack), einen physikalisch getrennten Rack-Bereich mit eigenem 24-7 Zutritt zur Verfügung stellen. Wir freuen uns darauf, mit Ihnen Ihre individuelle Wunschlösung zu einem hervorragenden Preis-Leistungs-Verhältnis zu entwickeln!
Contact info
Am Gatherhof 44, 40472, Düsseldorf, Germany
- +49 (0) 211 - 61 70 8 - 300
- vertrieb@myloc.de
- myloc.de
3.0
Average
156 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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myLoc Dedicated Servers are amazing!
I have used a Top End Dedicated server provided by myLoc. Then, I asked for an upgrade on the same server. The support was amazing and they did the upgrade very quickly. The server performance is top notch and at the current price point, they are one of the most affordable service providers.
And, special appreciation to the support team. They respond to support tickets almost instantly.
If required, I will surely use more of their services in the future.
Regards,
Harish
28 February 2019
Unprompted review
Reply from myLoc managed IT AG
Thanks for your review Sir. We are looking forward to creating further business with you.
Kind regards
Your team of myLoc managed IT AG
Great and helpful service
Great and helpful service, reliable hardware and large selection of offers. Highly recommend.
11 January 2019
Unprompted review
Reply from myLoc managed IT AG
Thanks for your review Pavel. We are lookinf forward to creating further business with you.
Kind regards
Your team of myLoc managed IT AG
I've been for almost 3 years with…
I've been for almost 3 years with myloc, have 2 servers with them. Uptime has been over 99%. So far everything has worked perfectly. Cheap prices compared to what you're getting. Highly recommended.
8 January 2019
Unprompted review
Reply from myLoc managed IT AG
Thanks for your review and its recommendation for other customers.
Your team of myLoc managed IT AG
Excellent and well configured…
Excellent and well configured productive equipment. Responsive technical support service.
We have VPS: 16 gig of RAM, 8 cores. For this money, you can usually find a configuration with 2 cores and 8 gigabytes of memory. Wonderful!
5 November 2018
Unprompted review
Reply from myLoc managed IT AG
Thanks for your review, Sir.
We are looking forward to create further business with you.
Kind regards
Your team of myLoc managed IT AG
Very good service.
Very good service.
Can send email notification in case server is not available for free.
Timely ticket responses.
Provides traffic measures.
Reverse DNS setup for static ip.
Only reason to leave them: trying other service with similar characteristics at costs divided by 3.
I may come back if quality is not as good with cheaper provider.
19 October 2018
Unprompted review
Reply from myLoc managed IT AG
Thanks for your time and giving us a review, Louis. Your recommendation will help other customers.
Kind regards
Your team of myLoc managed IT AG
Reply from myLoc managed IT AG
Thank you very much.
Not Good Experience.
Hello There
I had the same situation last month.
Company's support team is working very slowly. They are constantly trying to delete customer comments.
No one is happy to leave this company.
Sorry
5 October 2018
Unprompted review
Your business is not safe in this company !
This company is losing a lot of customers because of its hard attitude.
They don't care about keeping your system closed. They are moving in this way to sell "KVM"
They see the error of the system and do not interfere.
Update ; The system engineer makes fun me for my comment here.
You're welcome "Engineer"
Ticket ID : [3016946-591028-12]
Update: 19:52 - My system has been closed for 5 hours. They're forcing me to take the KVM ! Engineer did not solve my problem and shut down support/ticket. This is a complete fiasco
Update : ( Oct 5 - 10:56 ) My system has been closed for 19 hours. myLoc managed IT AG does not handle a simple problem. I'll keep updating.
Update ( Oct 6 ) : Company kept my system closed for 30 hours and initiated the refund process.
Company immediately deleted all the cpnversations in the support (ticket ) section. They did it because they were unfair.
4 October 2018
Great
Honestly, an excellent support team helps in every way without complaining. I wish you more progress and success
26 August 2018
Unprompted review
Reply from myLoc managed IT AG
Thanks for your review Ayman. We are looking forward to creating further business with you.
Kind regards
Your team of myLoc managed IT AG
Had to wait over 3 hours and a half
Had to wait over 3 hours and a half, for the support team to even consider if they would like to reboot a server for me, which is in a frozen state and won't respond to their "remote reboot" feature.
Ticket IT: 601190-587413-89.
Really disappointed with this company.
26 August 2018
Unprompted review
Reply from myLoc managed IT AG
Thanks AL for this review. We are looking forward to creating further business with you.
Kind regards
Your team of myLoc managed IT
Stable server and nice support
Stable server and nice support, the service is excellent!
24 July 2018
Unprompted review
Reply from myLoc managed IT AG
Thanks for your review Chongbin.
Have a nice day.
Your team of myLoc managed IT AG
Thank you for your cooperation
After a year of collaboration with you, I would like to inform you that I would like to disable my account as I am tired of having server problems very often ... And I mean from the previous server I had in your company (vespasian) dozens problems that when after hours, several times and days you answered without a clear answer to what problem has occurred .. I gave you a chance buying new vps but some of the problems that were there remained
Thank you for your cooperation and I wish in the future at some point to cooperate again with fewer problems and nerves ..!
Friendly greetings from beautiful greece ..!
(sry for my english) :)
18 June 2018
Unprompted review
Reply from myLoc managed IT AG
Dear Sir,
we are very sorry that you have to leave our company. Maybe we can find another solution for your isse. If you are interested in, please contact us at crm@myloc.de with reference to this review.
Kind regards
Your team of myLoc managed IT AG
THE WORST EXPERIENCE I EVER HAD IN MY…
THE WORST EXPERIENCE I EVER HAD IN MY ENTIRE LIFE.
I wanted to cancel my service with them, I did it and they wanted me to pay also the upcoming month!!!!! if you want to do a favour to your self, choose another provider!
13 May 2018
Unprompted review
We had a software problem
We had a software problem on one servers, the support team was great. A special thanks goes to Mr. Kevin Krienke from the support team who took the time to answer all our questions, there are a lot of good ideas and solutions proposedand that help us to bring the server online.
Thanks for the help!
23 April 2018
Unprompted review
Reply from myLoc managed IT AG
Thanks Jasko for your review. We will forward the compliment to Kevin and are looking forwad to creating further business with you.
Kind regards
Your team of myLoc managed IT AG
Good provider.
Support might be slow sometimes. But looking at the price its fair. Daniel (my reseller manager) from myloc reseller department is very helpful and supportive. Keep up the good work guys.
Thanks.
23 March 2018
Unprompted review
Reply from myLoc managed IT AG
Hello Sir,
many thanks for your review. We are looking forward to creating further business with you as a reseller.
Kind regard
Your team of myLoc managed IT AG
Quick competent and ultimate response…
Quick competent and ultimate response to all of the issues I've had. Problems have been fixed right away. Excellent company! Pleasure to have a deal with.
20 March 2018
Unprompted review
Reply from myLoc managed IT AG
Hi Armen,
many thanks for your positive feedback regarding our services. We are looking forward to creating further business with you.
Kind regards
Your myLoc managed IT AG
Reply from myLoc managed IT AG
Hi Urs,
many thanks for your positive review.
Have a nice starting week.
Kind regards
Your myLoc managed IT AG
thank you for your best support you are…
thank you for your best support you are the best provider
8 March 2018
Unprompted review
Reply from myLoc managed IT AG
Thanks for your time and this review.
Your team of myLoc managed IT AG
Perfect company and really kind…
Perfect company and really kind support. I was bought for first time VPS before i use shared hosting and they help me to setup everything. Thank you
22 February 2018
Unprompted review
Reply from myLoc managed IT AG
Hi Mr. Mujic,
many thanks for your review and your compliment. It was a pleasure for us to help you.
Kind regards
Team of myLoc managed IT AG
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