Mylee Reviews 

3,870
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 307 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of products, noting excellent results and ease of use, often achieving salon-like finishes. Many highlight the impressive speed and efficiency of delivery, with orders frequently arriving quickly. Reviewers appreciate the helpful and responsive customer service, effectively resolving issues. However, some customers noted product durability issues, experiencing chipping or lifting shortly after application. Others found customer service unhelpful or slow, struggling to get resolutions. Additionally, some reviewers mentioned delivery problems, including lost orders, delays, or parcels left in unsuitable locations.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and ease... See more

Delivery service

Customers had positive experiences with delivery service, with many reviewers impressed by the quick and fast... See more

Quality

Users describe ambiguous interactions with quality, with many reviewers praising the salon-quality finish,... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers reporting positive experiences,... See more

Order

Customers consistently note ambiguous experiences with order, with many praising the ease of ordering and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great kit, shipped quickly I’ve just used the kit for the first time and am really pleased with the results. Excellent instructions and generous amount of product. I’d love Mylee to bring out a ca... See more

Company replied

Rated 5 out of 5 stars

I was helped recently by a member of staff named Kelly. I had an issue with my parcel and without hesitation she promptly helped me with my problem and I was able to give my wife her gift in time. Thi... See more

Company replied

Rated 5 out of 5 stars

I previously ordered the same kit with another well known company and I waited over 2 weeks then told they couldn’t deliver it. I ordered this kit via Mylee and it was delivered within 2 days! Excepti... See more

Company replied

Rated 5 out of 5 stars

So many options! I am totally new to doing this at home and I'm really enjoying pampering my nails. The gels are top quality. I bought the iridescent top coat and its beautiful! I also bought a cat ey... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Nail Salon

Information provided by various external sources

When we launched our British-brand in 2014, professional looking nails involved regular salon visits or expensive DIY kits. So we set out to help everyone easily and affordably look and feel their very best. It began with our game-changing nail gel kit. Since then, we’ve welcomed hundreds more high–quality, on trend beauty products to our nail and waxing range, from hair removal kits to gel nail colours in every shade. Promising the same flawless results you’d expect from a beauty salon, Mylee makes it easy to experiment with new looks a higher yourself from the convenience of home.


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

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4.2

All reviews

(3,870)

323 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products

Great products
Good prices & fast delivery

1 July 2026
Mylee logo

Reply from Mylee

Hi,

We're so glad to hear you were happy with our products, our prices, and the speedy delivery. Thank you for choosing Mylee!

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

Nail varnish stickers

I ordered some stick on nails and I’m so impressed because I’ve tried other brands too and these have been on for three weeks and are still going strong. None have split or lifted. I will be ordering more as all other brands have lifted within a week. Thank you

30 June 2026
Mylee logo

Reply from Mylee

Wow! Three weeks and still going strong? We absolutely love that!

Here's to many more gorgeous manicures, Sophie. Thank you for your lovely feedback and for choosing Mylee.

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

A wonderful product

A wonderful product which I was able to get in the sale, such amazing quality. Arrived before the expected date and was frequently updated on the process. Would definitely recommend as I got all the essentials!

29 June 2026
Mylee logo

Reply from Mylee

A great deal, speedy delivery, and products you love? That's a pretty great combination!

We're so happy to hear you are pleased with the quality of our products and everything arrived even sooner than expected.

Thank you for recommending us. We appreciate you!

Best Wishes,
The Mylee Team

Rated 5 out of 5 stars

I love Mylee products because you know…

I love Mylee products because you know your getting good quality products everytime. Its saved me a lot of money by doing it myself. I also enjoy doing myself & always have brilliant results. I would highly recommend Mylee to everybody!

30 June 2026
Mylee logo

Reply from Mylee

Thank you so much for your lovely feedback, Dawn!

Quality you can count on, gorgeous nails from home, and a little extra cash left in your pocket? We'd call that a win-win!

Now the only question is... what shade will you be wearing next?

Best Wishes,
The Mylee Team

Rated 5 out of 5 stars

Perfect

Perfect, order dispatched and delivered promptly.
Excellent communication and tracking.
Excellent products, arrived well packaged and in perfect condition.

30 June 2026
Mylee logo

Reply from Mylee

Hi Viki,

We are so happy to hear that your order arrived promptly and in perfect condition! We truly appreciate your kind words about our communication and products.

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

Easy to order

Easy to order, great service, quick delivery, very happy with your products.

30 June 2026
Mylee logo

Reply from Mylee

Hi Georgina,

We're so happy to hear you had such a positive experience with our products and services! Thank you for your kind words.

Best wishes,
The Mylee Team

Rated 3 out of 5 stars

For the first time I was disappointed…

For the first time I was disappointed with one of my purchases. Matt top coat with black speckles is awful and a complete waste of money!

30 June 2026
Mylee logo

Reply from Mylee

Hi Julie,

We're sorry to hear that the Speckled Matt Top Coat does not meet your expectation. We appreciate you sharing your feedback, we'll pass this on to our internal team.

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

Delivery was quick

Delivery was quick . I've been using mylee products for a few years they are great nail varnishes that look and last for 2 to 3 weeks.

30 June 2026
Mylee logo

Reply from Mylee

Hi Jackie,

Thank you for choosing Mylee!

We're so happy to hear you've been enjoying our products. We appreciate your kind words about the quick delivery and quality!

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

Phenomenal!

Really pleased with the price! I got 30% off and then an extra 10% with a code too! Salon quality and will save me so much money. Also arrived within 2 days:) Thank you xx

30 June 2026
Mylee logo

Reply from Mylee

Hi Billie,

Thank you for sharing your positive experience with us.

We are so happy to hear you are pleased with the value and quality of your recent order!

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

Would definitely recommend

First time ordering with mylee...super quick delivery and fantastic products
Thank you

30 June 2026
Mylee logo

Reply from Mylee

Hi Tina,

We're so happy to hear you had such a positive first experience! Thank you for your kind words.

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

Replacement lamp ordered.

Ordered another lamp as my last one failed after a maximum of 20 times. Out of warranty. Order was 1p less for free post and packing so added another polish.
Products arrived on time and was left in a safe place.

30 June 2026
Mylee logo

Reply from Mylee

Hi Ruth,

We appreciate you sharing your experience with us. We're glad to hear that your recent order arrived on time. Your feedback has been passed on internal and will be used to make improvements.

Best wishes,
The Mylee Team

Rated 4 out of 5 stars

I have used a lot of mylee products and…

I have used a lot of mylee products and overall very happy. However I have recently found that my varnish is lifting since I moved to no wipe.

29 June 2026
Mylee logo

Reply from Mylee

Hi,

It's so lovely to hear that you've enjoyed using our products over the years. Thank you for your continued support!

We're sorry to hear you've experienced lifting since switching to our No Wipe Top Coat. There could be a few reasons for this. Someone from our Customer Service team will be in touch within 24 hours to look into this with you.

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

Great to have my own kit

Great to have my own kit. Fast delivery.

29 June 2026
Mylee logo

Reply from Mylee

Hi,

We're so glad you're happy with your kit and our quick delivery! We appreciate your positive feedback.

Best wishes,
The Mylee Team

Rated 1 out of 5 stars

Placed my order came well before time…

Placed my order came well before time really pleased with my products o have ordered

30 June 2026
Mylee logo

Reply from Mylee

Hi Sarah,

We're so glad to hear your order arrived ahead of schedule and that you're pleased with your products.

We've noticed that the star rating doesn't seem to reflect the kind words you've shared. If you've selected the wrong rating by mistake, Trustpilot does allow you to update it.

Thank you for choosing Mylee.

The Mylee Team

Rated 5 out of 5 stars

Mylee gels

Great service and price '!love the gels and look stunning on too

29 June 2026
Mylee logo

Reply from Mylee

Hi Michelle,

Thank you for your lovely feedback.

We're so happy to hear you love our products and you are happy with our service and pricing!

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, lovely selection of colours.

30 June 2026
Mylee logo

Reply from Mylee

Hi,

We're happy to hear that our delivery was quick and that you enjoy our wide range of colours. We appreciate your positive feedback!

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

web site was easy to use,prompt…

web site was easy to use,prompt delivery great service.

29 June 2026
Mylee logo

Reply from Mylee

Hi Ed,

We are so happy to hear that you had such a positive experience with our website and delivery service! We appreciate your kind words.

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

Easy to order

Easy to order, good selection of products and arrived quickly

29 June 2026
Mylee logo

Reply from Mylee

Hi Dawn,

We're so glad you found our ordering process easy and appreciated our product selection and quick delivery. Thank you for your kind words!

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

Easy to order and quick delivery

Easy to order and quick delivery. Arrived well packed and really happy with my goods.

29 June 2026
Mylee logo

Reply from Mylee

Hi Gillian,

We are so happy to hear that your ordering experience was easy and that your delivery was quick and well-packed. We are glad you are happy with your order!

Thank you for choosing Mylee.

Best wishes,
The Mylee Team

Rated 5 out of 5 stars

Great range of items

Great range of items, easy to order, top quality, excellent prices, helpful customer services and prompt well packed deliveries.

29 June 2026
Mylee logo

Reply from Mylee

Hi Lesley,

Thank you so much for your kind words!

We are glad to hear you're pleased with our product range, ordering process, prices, customer service, and delivery.

Best wishes,
The Mylee Team

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