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Mygiftnest Reviews 

115
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers had a great experience with this company. Customers consistently appreciate the wonderful gift ideas and the impressive quality of the materials used in personalized items like hoodies and decorative pillows. Many people also mention that customer support responds extremely quickly and helps resolve ordering mistakes or address shipping questions very efficiently. Some reviewers were not happy with the delivery times, noting that shipments took much longer than expected and tracking updates were sometimes completely missing. Others pointed out occasional product flaws, explaining that items arrived with rough internal edges or materials that did not match the paid price.

What people talk about most

Product

Consumers find product quality to be a mix of satisfaction and frustration, as reviewers praise thick fabrics... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as some consumers praised the ease of ordering... See more

Delivery service

People report ambiguous experiences with delivery service, as some consumers faced significant delays and... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the thick fabric, fine workmanship,... See more

Customer service

Users describe ambiguous interactions with customer service, as many reviewers report extremely friendly,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The gift was just as described in the webshop, but it took quite a lot of time to get here. The order mail has a track & trace, but for some reason the track & trace link can be found on the website i... See more

Rated 4 out of 5 stars

I liked the thought of this gift, hence my purchase. I was a little disappointed in the quality when it arrived (the day before Christmas) as it was rough around all internal edges and I had to sand i... See more

Company replied

Rated 4 out of 5 stars

The pillow is lovely however the names are too low and when placed are totally hidden. This was very disappointing.

Company replied

Rated 4 out of 5 stars

The customer service was excellent. The delivery took longer than I expected and every time I sent them a message they responded immediately. When I ordered the hoodie, It didn’t really say what the... See more

Company replied

Contact info

3.9

Great

TrustScore 4 out of 5

115 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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3.9

All reviews

(115)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Quality Product

The family bears are high quality and value. The production time/shipping needs to be a bit faster but outside of that wonderful experience.

29 January 2025
Unprompted review
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Reply from Mygiftnest

Hello Dawari,

Thank you for your review!

It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.

Best regards

Rated 5 out of 5 stars

Brilliant response

Brilliant response, and sorted out my problem before the ink dried on the letter...so to speak. Can't recommend the company enough, and their products are also a great sentimental keepsake for all sorts of people to enjoy giving, or receiving.

24 January 2025
Unprompted review
Show reviews in all languages. (115 reviews)

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