Bear family of 4 delighted my wife and kids. We lost one of our children in 2023. You never get over those loses. The puzzle was created as requested. Didn’t know it was made in Ireland, a wee bit lat... See more
Company replied
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Bear family of 4 delighted my wife and kids. We lost one of our children in 2023. You never get over those loses. The puzzle was created as requested. Didn’t know it was made in Ireland, a wee bit lat... See more
Company replied
Product delivered on time as per email. Names on the animal bears representing family members are all correct, and well printed. Very well padded and wrapped for long distance transport. Quality... See more
Company replied
Company is a joke, bought the engraved bears off dumb instagram ad (they got me lol). Ordered beginning of the month, almost one month later the tracking says it’s at JFK but my “route” app said it le... See more
Company replied
The gift was just as described in the webshop, but it took quite a lot of time to get here. The order mail has a track & trace, but for some reason the track & trace link can be found on the website i... See more
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SCAMMERS!!!!!! want to charge an extra 20% for delivery
DO NOT USE THESE SCAMMERS

Reply from Mygiftnest
If I could rate it a 0, I would. I ordered the customized bears for my Fiancé on February 2nd. I never received my item and they said UPS couldn’t find my address. I had everything typed in correctly and then the company said it was sent back to the facility. Now they are requesting I pay a 20% restocking/shipping fee in order for me to get my item. I asked for a full refund or for them to send it to me and they said they are unable to do either and are demanding I pay the 20% fee. I will NEVER use this company again.

Reply from Mygiftnest
Product took 18 days to arrive and is not a puzzle because the parts are fixed to each other. Not what we expected.

Reply from Mygiftnest
Ordered something 10 days in advance for Valentine’s Day - it arrived 10 days later today! Complete joke. I asked for a refund and have recieved no response 10 days ago

Reply from Mygiftnest
Company is a joke, bought the engraved bears off dumb instagram ad (they got me lol). Ordered beginning of the month, almost one month later the tracking says it’s at JFK but my “route” app said it left china went to papa New Guinea and is now somewhere in Southeast Asia. The customer service is going to give you the runaround and keep giving you the same unhelpful unuseful tracking. Do not buy from this company go to Amazon. They have way cheaper options.

Reply from Mygiftnest
Bear family of 4 delighted my wife and kids. We lost one of our children in 2023. You never get over those loses. The puzzle was created as requested. Didn’t know it was made in Ireland, a wee bit late for Valentines day, but we still appreciated the fine workmanship.

Reply from Mygiftnest
Great gift idea, well crafted. Delivery took 20 days.

Reply from Mygiftnest

Reply from Mygiftnest
Scam site!!! Read reviews before ordering. Ordered the polar bear puzzle for valentines. Said it would arrive before. So far a no-show. Tried to put in my order number to track and says no order found. Read these reviews after. Darn. Just got scammed out of $69!!!

Reply from Mygiftnest
One of the worst experience ever. Christmas gift came after Christmas and was broken. Valentine gift is not going to be delivered at all unless I pay extra? Never buy from them. Similar items can be found on Amazon and you will be sure of delivery.

Reply from Mygiftnest
Coolest pillow for true friends my friend lovedit

Reply from Mygiftnest
I wish I read the reviews before making a purchase! No gift option - so orders apparently have to come with price tag, or option to put down a message for the recipient. Also took forever - waiting for over a week and no tracking information. Apparently customer service can’t tell us when this will arrive either. Impossible to cancel or get a refund, even within 24 hours of placing the order. Never again

Reply from Mygiftnest
I accidentallly included a duplicate order for $22. I immediately called in to your company to tell you of my error and to cancel the unwanted item. I was told that the order was already in production which I explained was impossible as I had just that moment put in the order. I was put on hold then told that the extra order was cancelled and my money would be refunded. Imagine my surprise when the order arrived weeks later with the unwanted product for which I had not been reimbursed. I will never order from you again and warn my friends of your duplicity. This is not customer service. You must be desperate for orders that you kept my mere $22.

Reply from Mygiftnest
My friend loved her pillow. I will be purchasing from this website again.

Reply from Mygiftnest
I ordered before Christmas and it was supposedly delivered to a parcel locker they said of which I don’t have. I’ve been trying to deal with their customer support and they were of no help whatsoever. Then I was told since they showed it was delivered on their end with no photo proof that I would not get a refund. What a scam this site is. Please never order from this site unless you just like to give money for no product.
Be prepared for this to take about 4 weeks (or longer) to arrive. The bear cutouts were done well. The burning of the names was not. Only the name on the largest bear was readable from 5 feet away. The other 3 I used a very fine tipped brown indelible ink marker to fill in the names. The wood is likely pine making it light weight and soft. The product resembles the advertising picture although the names were not anywhere near as dark as what the advertisement indicated. Perhaps mine was the only one like this? Im glad that I ordered this but unsure if I would order again.
The pillow is lovely however the names are too low and when placed are totally hidden. This was very disappointing.

Reply from Mygiftnest
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