Myflysupport Reviews 47

TrustScore 3.5 out of 5

3.5

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers are pleased with the staff, describing them as helpful, professional, and patient. People appreciate the thorough explanations and the efficient booking of flights by the staff. Several customers also highlight the prompt answering of calls by real people, which they found amazing. However, some people were dissatisfied with the payment process, reporting unexpected charges and discrepancies with what they believed they were paying for. Some customers also mentioned issues with the booking process, where their reservations were not found by airlines, leading to lost money. There are also concerns about the company's contact methods, with some reviewers stating that they could not reach the company or that the provided numbers no longer existed.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting their professionalism, patience, and... See more

Booking process

Consumers find the booking process to be ambiguous. Many reviewers report issues where they believed they... See more

Payment

People report negative experiences with payment. Customers frequently mention unauthorized charges and hidden... See more

Customer communications

Customers had ambiguous experiences with contact. Many reviewers reported difficulties reaching the company,... See more

Service

Reviewers mention ambiguous feedback about service. Some customers reported fraudulent service, demanding... See more

Based on these reviews

Rated 5 out of 5 stars

Cliff was truly professional and courteous in helping my to reimburse over $500 from American Airlines. He stayed on top for over tree weeks to make sure the paper works come through with approval. My... See more

Rated 5 out of 5 stars

Malcolm was terrific! He was thorough and clear with his explanations. Booked our flights quickly and efficiently. Thank you!

Rated 5 out of 5 stars

Malcolm was very professional and was able to make all of our flight requests possible. Unlike other airlines, the phone was answered promptly by a real person ...that was amazing! We are so please... See more

Rated 5 out of 5 stars

Cliff has been extremely helpful. I was in a complex situation with multiple bookings that were changed last minute. Cliff was courteous, professional and made my rebooking experience easy, every step... See more

Rated 1 out of 5 stars

This company is fraudulent. They have a fake website which I ended up inadvertently calling when I tried to change a TAP Portugal flight. They posed as the airline and charged me for a one way no refu... See more

Rated 1 out of 5 stars

“Malcolm Jones,” whose real name is Mandeep Singh from India, sold me an unusable round-trip plane ticket from the U.S. to Europe for double—almost $3,000—the price listed on IBERIA Airlines (whom... See more

Rated 1 out of 5 stars

This company is a scam operation. They masquerade as airline phone numbers. In my case they suggested that my flight reservation had been cancelled; I was convinced to pay hundreds of dollars to rein... See more

Rated 1 out of 5 stars

This company is fraudulent. Do not spend any money in booking with this company as you will not have a booking and your money will be gone. It took me about 5 months to figure it out when trying to... See more

Rated 1 out of 5 stars

I was scammed! Booked a flight on jetblue for my grandson to New York. Asked for a unaccompanied minor which I was told I would get. Paid over $400 for the ticket for travel on September 3 and my cre... See more

Rated 1 out of 5 stars

They are lying DO NOT BOOK, They will make you pay a extrea fee and they say they represent the actual airline, when they dont. AVOID

Rated 1 out of 5 stars

If I could give zero stars I would. I thought I was talking to travelocity. Adam Smith, with a very thick foreign accent, told me that my Air Canada flight did not allow for a carry on and a chec... See more

Rated 1 out of 5 stars

I rebooked an international Delta flight in 12/25 with a Agent Brown whom I thought was employed with ASAP Tickets as she identified herself. The agent assured me that she had found me a great deal in... See more

Rated 1 out of 5 stars

A trusted travel agent Brown who was unknown to me was not an ASAP agent (according to ASAP Tickets special services investigation) that rebooked my international flight on 12/14/25. ASAP Tickets em... See more

Rated 5 out of 5 stars

UPDATE: I woke in the middle of the night feeling there was something not right about this reservation. Looked at my airline account and couldn't find my trips. Looked at my credit card statement a... See more

Rated 5 out of 5 stars

Malcolm was very professional in assisting me in making flight reservation and went over and above to correct a flight that I had made myself, he took the time to correct my errors. In addition Malco... See more

Rated 5 out of 5 stars

Malcom was polite, patient, and had a great sense of humor, which is crucial for a customer service agent. He took his time explaining my options and was diligent about finding the best options for my... See more

Rated 5 out of 5 stars

Cliff was unfailing polite and knowledgeable He took the time to find out what I wanted and to find the various options. I could not have been more pleased.

Rated 5 out of 5 stars

Thank you, Cliff, for your excellent service in booking tickets. Your professionalism and dedication made the process smooth and hassle-free. I truly appreciate your help and look forward to working w... See more

Rated 5 out of 5 stars

I spoke with Nathan Anderson and he was great to deal with. Very professional and extremely helpful while booking our flights.

Rated 5 out of 5 stars

Allan went over and beyond to ensure my son was able to travel with the group. He was patient and kind and was able to resolve the matter.

Rated 5 out of 5 stars

Cliff is the only travel rep I use. He’s helpful and always aims to please. I recommend Cliff with complete confidence.

Rated 5 out of 5 stars

John took all my information quickly. He had to call me back within 45 minutes to an hour & he called back within a 1/2 hour. Very quick!! He did everything I asked. Was very helpful. Thank you John... See more

Rated 5 out of 5 stars

Very patient and helpful in resolving our issue. Thank you Nathan Anderson


Company details

  1. Travel Agency

Written by the company

We, at MyFlySupport.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, My Fly Support aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!


Contact info

3.5

Average

TrustScore 3.5 out of 5

47 reviews

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Hasn’t replied to negative reviews

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