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FahloReviews 

9,520
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 4,404 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently express their enjoyment in tracking animals and supporting conservation efforts through their purchases. Many find the bracelets beautiful and a meaningful gift, appreciating the educational aspect of learning about wildlife and their journeys. The accompanying app is frequently praised for its engaging content, providing updates and information that enhance the overall user experience. However, some customers encountered issues with their orders, such as delays or problems with tracking functionality, including animals no longer being trackable. A few reviewers also expressed dissatisfaction with customer service regarding these tracking issues, particularly concerning policies about replacement animals or the duration of tracking guarantees.

What people talk about most

Product

Users describe positive interactions with the product, often expressing delight in tracking animals and... See more

Application

Reviewers mention positive feedback about the app, with many expressing satisfaction and calling it "amazing"... See more

User experience

Customers consistently note positive experiences with the user experience, finding it fun and engaging to... See more

Order

Consumers find order experiences to be ambiguous, with many expressing satisfaction and a desire to reorder... See more

Customer service

People report ambiguous experiences with customer service, with many praising the support team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such a beautiful Company & Concept! Never thought buying cute bracelets could be so fun & help the environment in some way!!! Absolutely love tracking Turt Reynolds- and can’t wait to get more Jewelry... See more

Rated 5 out of 5 stars

I love being able to support animals with something as simple as a bracelet. I usually find myself devastated over the state of the world but too overwhelmed to know how to change it— being able to tr... See more

Rated 5 out of 5 stars

So far this has been such a fun and wonderful adventure with Fahlo. I hope they stay honest and true to what they do and stand for. I'm really glad I decided to purchase these. They are doing somethin... See more

Rated 5 out of 5 stars

It took me a bit to actually get the bracelet because I ordered during the winter and the weather was really bad, but I’m SO in love with it! I got Ning the Snow leopard! Convinced my partner to get o... See more

Company details

Written by the company

Save our Wildlife with every order! For any customers with questions, the fastest way to reach us is on Facebook or Instagram. Please send us a message there, or email us directly at support@myfahlo.com, and we would love to help. Also, please make sure you ordered from us, there are a lot of scam copy companies out there. We are the only company with a verifiable partnership with the Sea Turtle Conservancy, verifiable directly on their partner list: https://conserveturtles.org/partners/ We appreciate everyone's support for our mission :)

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(9,520)

4,406 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I love Fahlo

I love Fahlo. I love tracking animals, I love the beautiful bracelets, I love that they donate to partners and that they are always adding new animals. I've been enjoying them for years and I recommend them or buy them for all my friends. Fahlo is the best!

16 June 2026
Unprompted review
Rated 4 out of 5 stars

i like my experience alot!

i like my experience alot!! i think the idea of tracking animals and learning more about them is very cool and entertaining. Although i want to know more about my animal.. when was it born, who is his family, where was it found and how did you find it.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Good experience so far

Their tracking plushies are so cute! I always want one every time i'm at a ToysRus in a mall. They have a good variety of animals, and I love being able to know each organization behind each animal. Getting to know the animals I've been tracking has been heartwarming. I can't speak on the tracking bracelets, as I haven't gotten one and prefer the plushies, but my experience has been good so far with Fahlo!

19 May 2026
Unprompted review
Rated 5 out of 5 stars

I love being able to track animals…

I love being able to track animals while helping them. I also like the fact that some of my animals location are back dated by 4 months for their protection from poachers. My grandchild loves to watch them too.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

I love fahlo!

Fahlo is an amazing foundation with an app thats easy to use. I love my animals and I think everybody should support Fahlo!!

15 June 2026
Unprompted review
Rated 5 out of 5 stars

love Fahlo

I absolutely love Fahlo, me and my kids, love tracking the animals and reading the updates

16 June 2025
Unprompted review
Rated 2 out of 5 stars

Disappointed

Disappointed, says my animal has traveled when I look to see the progress the date does not change it is the same date when I bought the bracelet.

6 June 2026
Unprompted review
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Reply from Fahlo

Hi Nicole,

Thank you for your feedback. We’re sorry for any confusion regarding your animal’s updates. Tracking data is provided by our nonprofit partners and update frequency can vary depending on the species, the animal’s location, and when the tracker is able to successfully transmit a signal.

We’d be happy to take a closer look at your specific animal and tracking experience. Please email us at cx@myfahlo.com so our team can assist further!

- Bailey

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