Fahlo Reviews 9,513

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 4,404 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently express their enjoyment in tracking animals and supporting conservation efforts through their purchases. Many find the bracelets beautiful and a meaningful gift, appreciating the educational aspect of learning about wildlife and their journeys. The accompanying app is frequently praised for its engaging content, providing updates and information that enhance the overall user experience. However, some customers encountered issues with their orders, such as delays or problems with tracking functionality, including animals no longer being trackable. A few reviewers also expressed dissatisfaction with customer service regarding these tracking issues, particularly concerning policies about replacement animals or the duration of tracking guarantees.

What people talk about most

Product

Users describe positive interactions with the product, often expressing delight in tracking animals and... See more

Application

Reviewers mention positive feedback about the app, with many expressing satisfaction and calling it "amazing"... See more

User experience

Customers consistently note positive experiences with the user experience, finding it fun and engaging to... See more

Order

Consumers find order experiences to be ambiguous, with many expressing satisfaction and a desire to reorder... See more

Customer service

People report ambiguous experiences with customer service, with many praising the support team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such a beautiful Company & Concept! Never thought buying cute bracelets could be so fun & help the environment in some way!!! Absolutely love tracking Turt Reynolds- and can’t wait to get more Jewelry... See more

Rated 5 out of 5 stars

I love being able to support animals with something as simple as a bracelet. I usually find myself devastated over the state of the world but too overwhelmed to know how to change it— being able to tr... See more

Rated 5 out of 5 stars

So far this has been such a fun and wonderful adventure with Fahlo. I hope they stay honest and true to what they do and stand for. I'm really glad I decided to purchase these. They are doing somethin... See more

Rated 5 out of 5 stars

It took me a bit to actually get the bracelet because I ordered during the winter and the weather was really bad, but I’m SO in love with it! I got Ning the Snow leopard! Convinced my partner to get o... See more


Company details

Written by the company

Save our Wildlife with every order! For any customers with questions, the fastest way to reach us is on Facebook or Instagram. Please send us a message there, or email us directly at support@myfahlo.com, and we would love to help. Also, please make sure you ordered from us, there are a lot of scam copy companies out there. We are the only company with a verifiable partnership with the Sea Turtle Conservancy, verifiable directly on their partner list: https://conserveturtles.org/partners/ We appreciate everyone's support for our mission :)


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(9,513)

4,401 reviews in the last 12 months

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Rated 3 out of 5 stars

My dolphin hasn't moved since May 31st

My dolphin hasn't moved since May 31st, so does that mean she's dead???

13 June 2026
Unprompted review
Fahlo logo

Reply from Fahlo

Hi Lauren,

It’s completely normal for tracking updates to vary from animal to animal! Each species moves differently, and update frequency depends on things like the animal’s location, behavior, environment, and when their tracker is able to send a signal. Some animals may update daily, while others might update every few days, weekly, or even biweekly.

Animals can also travel through areas with weaker satellite connection, spend time resting, dive below the surface, or move through places where signals may be delayed or temporarily blocked. Once the tracker reconnects, a new location point will appear on the map.

Please feel free to email us at cx@myfahlo.com, and we would be happy to look into this further!

- Bailey

Rated 5 out of 5 stars

I love the updates

I love the updates! Pipa is a sloth and doesn’t move a lot but it’s exciting to hear just how often she does move. ❤️

18 June 2026
Unprompted review
Rated 5 out of 5 stars

I LOVE Fahlo!!

I LOVE Fahlo!!! I can track multiple animals and get updates about them. Makes me feel so connected with wildlife in a time where the world seems dark.. it gives me light. Thank you Fahlo!

18 June 2026
Unprompted review
Rated 3 out of 5 stars

There Are Issues….

I have quite mixed feelings about Fahlo First off, I love the concept. However, I do not like the inconsistency of product and experience. I only order Fahlo online. So maybe my inconsistent experience lies in the fact that you may have a better reaction or experience if you’re able to purchase in shops. Another thing that I like is that delivery is very quick rarely do you wait more than a few days before your purchase arrives. I think that’s great. But what I don’t think is great, is that there’s no delineation in size so what happens is sometimes I get an appropriate fitting bracelet other times I receive a really large bracelet and that becomes a little bit annoying. The other thing I don’t like is that some bracelets come with a QR code so it’s very easy to use the app and follow your animal, which is one of their unique selling points however out of seven bracelet purchases I have made at varying times, not all at once only one bracelet arrived with a QR code. Now they say you can track your animal in the app without the QR code however when you try to do that, it brings up a sales page even though you have already bought the bracelet. These all seem like really minor issues, they are all really correctable. So either they have launched their product too quickly or have not given their developers precise instruction. It is this lack of attention to detail that keeps them as an okay company with a good idea from being a great company with an excellent experience.

28 May 2026
Unprompted review
Fahlo logo

Reply from Fahlo

Hi there,

Thank you for taking the time to share this feedback. We’re glad to hear that you love the concept behind Fahlo.

We’re sorry to hear that aspects of your experience have felt inconsistent. Customer feedback like yours is incredibly valuable, as it helps us identify areas where we can improve both our products and overall experience.

A member of our team will be reaching out via email shortly to gather additional details and see how we can assist. Thank you again for your thoughtful feedback and for supporting wildlife conservation through Fahlo. We truly appreciate your support and are always working to make the experience even better for our customers.

- Bailey

Rated 5 out of 5 stars

Love Fahlo!!!!

My kids and I love this app! We have multiple animals we support and follow along with! It’s worth the money if you want to contribute to the care and support of these animals

17 June 2026
Unprompted review
Rated 5 out of 5 stars

I am an animal lover

I am an animal lover. This is amazing. I am currently tracking 2 animals, and plan on tracking more. Thank you for this. I needed this in my life.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

The bracelets are STUNNING

The bracelets are STUNNING! Great quality material and I can wear them with almost anything. One of the animals i got didn't track anymore but I was instantly offered a new one. They also have amazing customer service. I recommend and would deffinetly order from them again :)

17 June 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had a wonderful experience with…

I’ve had a wonderful experience with Fahlo! I’m currently tracking a sea turtle, and it has been such a fun and meaningful experience. I love being able to follow my animals journey while also learning about the conservation organization that Fahlo partners with.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

the animal is absolutely great for all ages!

the animal is so adorable, it is absolutely the best thing ever has been constantly checking my phone to see if my whale shark (chuck) has moved, it informs you abt everything you need to know including personal details on your own animal

16 June 2026
Unprompted review
Rated 5 out of 5 stars

I love Fahlo

I love Fahlo. I love tracking animals, I love the beautiful bracelets, I love that they donate to partners and that they are always adding new animals. I've been enjoying them for years and I recommend them or buy them for all my friends. Fahlo is the best!

16 June 2026
Unprompted review
Rated 4 out of 5 stars

i like my experience alot!

i like my experience alot!! i think the idea of tracking animals and learning more about them is very cool and entertaining. Although i want to know more about my animal.. when was it born, who is his family, where was it found and how did you find it.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Good experience so far

Their tracking plushies are so cute! I always want one every time i'm at a ToysRus in a mall. They have a good variety of animals, and I love being able to know each organization behind each animal. Getting to know the animals I've been tracking has been heartwarming. I can't speak on the tracking bracelets, as I haven't gotten one and prefer the plushies, but my experience has been good so far with Fahlo!

19 May 2026
Unprompted review

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