Our advisor Cheryl McIntosh came up with an itinerary based on what we wanted to do and added suggestions and advice which was FANTASTIC thanks Cheryl! We went as a couple independently with everythi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We wanted extras over My Canada advertised trip from east coast to west which included Toronto to Niagara to Calgary, Lake Louise and Banff then Rocky Mountaineer to Vancouver and Alaskan Cruise. Agen... See more
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My Canada Trips can provide you with a perfect Canada Experience to suit your budget, type of holiday & length of stay. I had done some research before I made a call so had a rough idea what we wanted... See more
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A fantastic holiday where everything worked perfectly. We travelled from Toronto to Jasper on the Via train. The food was excellent and the views were amazing. All the day trips from Jasper and Banff... See more
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Company details
Written by the company
At My Canada Trips, we don't just know Canada, we love it! Our team is not simply a faceless squad – we are real people with a real passion for Canada and a commitment to exceptional customer service. Let our Canada Holiday Experts find you the holiday of a lifetime. ABTA & ATOL protected.
Contact info
United Kingdom
- mycanadatrips.com
4.8
Excellent
234 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 2 weeks
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Reply from My Canada Trips
Thank you Elaine for your 5 star review. We are delighted to hear how helpful and knowledgeable Sean was when creating your tailormade holiday to Canada.
All the best, Abigail
David was very helpful and did a…
David was very helpful and did a package that suited us for the holiday. He booked the flights, hotels also trips to see the sights. Also David was very helpful in given information on what to do, also about applying for the visas.
31 March 2026
Reply from My Canada Trips
Thank you Karen for your 5 star review. We are delighted to hear how helpful and knowledgeable David was when creating your tailormade holiday to Canada.
All the best, Abigail
Jennifer was really helpful and…
Jennifer was really helpful and informative, she asked about preferences and our trip looks amazing.
31 March 2026
Reply from My Canada Trips
Thank you Susan for your 5 star review. We are delighted to hear how helpful and knowledgeable Jennifer was when creating your once in a lifetime holiday to Canada.
All the best, Abigail
Instant reply with lots of helpful…
Instant reply with lots of helpful additional advice, Karen was so attentive and spent time making sure we had exactly what we wanted.
16 March 2026
Reply from My Canada Trips
Thank you Mark for taking your time for your 5 star review. We are delighted to hear how helpful and efficient Karen was when creating your tailormade holiday to Canada.
All the best, Abigail
Excellent advise and help from…
Excellent advise and help from Jennifer. She tweaked our holiday meeting our requirements.
23 March 2026
Reply from My Canada Trips
Thank you Mr Johns for your 5 star review. We are thrilled to know how helpful Jennifer's knowledge and experiences in Canada where when creating your tailormade holiday to Canada.
All the best, Abigail
Reply from My Canada Trips
Thank you Dave for your 5 star review. We are delighted to hear how helpful Karen was when creating your tailormade holiday to Canada to meet your requirments.
All the best, Abigail
A Great Experience
Friendly member of staff.
Excellent knowledge.
Efficient with great communication.
11 March 2026
Reply from My Canada Trips
Thank you Mr Clark for your 5 star review. We are delighted to hear how friendly and knowledgeable Gillian was when creating your once in a lifetime holiday to Canada.
All the best, Abigail
Have never booked a holiday over the…
Have never booked a holiday over the phone but I found my agent Julie so informative and helpful she listened to what my situation and needs as required and acted on them as I requested she made the booking process easy to understand and explained all I needed to know before I went ahead and put a deposit down and if I need any advice or information I find i have no difficulty in contacting her i woukd recommend this company very much
19 March 2026
Reply from My Canada Trips
Thank you Mrs Memon for your 5 star review. We are delighted to hear Julie took her time to listen to your requirments. Then by using her knowledge and experiences in Canada put together your tailormade holiday while also providing local tips.
We hope you have an amazing time in Canada and thank you again for recommending My Canada Trips.
All the best, Abigail
Best Itinerary & Excellent Customer Service
Their brochure was clear, and their trip offered a much fuller and better quality itinerary than the other providers I looked at. Canda trips agent was clear, knowledgeable, and helpfull, no question went without a full answer.
16 March 2026
Reply from My Canada Trips
Thank you for taking your time to leave your 5 star review. We are over the moon to hear how helpful and knowledgeable Gavin was when putting together your tailormade holiday to Canada. We hope you have an amazing time and I will be sure to pass on your positive review.
All the best, Abigail
Pre-holiday
Not departed yet, but so far excellent service, friendly & knowledgeable staff who will go that extra mile to help & meet customer satisfaction/ preference.
26 March 2026
Reply from My Canada Trips
Thank you Ms Williams for your 5 star review. We are thrilled to hear how friendly and knowledgeable Julie was when creating your once in a life time holiday to Canada. I will be sure to pass on your kind words and we hope you have a amazing holiday.
All the best, Abigail
Nothing is a problem
Nothing is a problem, everything dealt with professionally and timely!
23 March 2026
Reply from My Canada Trips
Thank you Mr G for your 5 star review. We are delighted to hear how helpful and professional Julie was when creating your tailormade holiday to Canada.
All the best, Abigail
I can only comment on the booking…
I can only comment on the booking service as our trip isn’t till 27
The service is exceptional, we had changes we wanted as well as date changes. Nothing was too much trouble, Cheryl was knowledgeable, explained everything clearly and gave us time to think about our options
Thank you Cheryl and the team for outstanding customer service and support
3 March 2026
Unprompted review
Reply from My Canada Trips
Thank you Jacqueline for taking your time to leave your 5 star review. We are delighted to hear how great Cheryl has been when creating your tailormade holiday to Canada. By using her knowledgle and experiences and taking her time to go over in detail every part of your itinerary.
We hope you have an amazing time in Canada.
All the best, Abigail
Booking & Arranging a Trip with My Canada Trips
The arranging and booking was such a great experience. I dealt with Cheryl McIntosh and she was so helpful, accommodating and knowledgeable. On the odd occasion when I called her and she was in a meeting, the other staff at My Canada took great care of me and Cheryl got back to me really quickly and as soon as she could. I am looking forward to the vacation but can honestly say that My Canada, and Cheryl in particular, made this rather complex trip really easy.
25 February 2026
Unprompted review
Reply from My Canada Trips
Thank you Keith for your 5 star review. We are over the moon to hear how helpful Cheryl has been when creating your tailormade holiday to Canada by using her knowledgeable and experiences to meet your requirments.
We are also delighted to hear how helpful other team members where when Cheryl was unavailable and how efficiently she got back to you.
All the best, Abigail
Brilliant service
Brilliant service so far. Although we haven't been on the trip yet the service and advice given by Gavin Dorn has been excellent. We had a couple of concerns regarding the itinerary and time of year to go. The itinerary was amended to accommodate our requirements and recommendations were given. We were filled with confidence and have booked and look forward to our trip.
9 January 2026
Unprompted review
Reply from My Canada Trips
Thank you Nichola for your 5 star review. We are thrilled to hear how helpful and knowledgeable Gavin has been when creating your tailormade holiday to Canada.
We hope you have a fantastic time.
All the best, Abigail
Incredibly well planned
Incredibly well planned. Lovely hotels. Very helpful & knowledgable staff. PLANNED AROUND US, after asking us.
Very good value.
29 September 2025
Unprompted review
Reply from My Canada Trips
Thank you Kevin for your 5 star review. We are delighted to hear Vicki took her time to listen to your requirments and by using her knowledge and experiences created your tailormade holiday to Canada.
I will be sure to pass on your positive review and we are thrilled to hear you had an amazing time.
All the best, Abigail
Great service
We wanted extras over My Canada advertised trip from east coast to west which included Toronto to Niagara to Calgary, Lake Louise and Banff then Rocky Mountaineer to Vancouver and Alaskan Cruise. Agent Vicky Kennedy made our holiday work. Excellent hotel rooms booked and most transfers arranged. Use this company with confidence.
16 September 2025
Unprompted review
Reply from My Canada Trips
Thank you Mr Jones for taking your time to leave your 5 star review. We are over the moon to hear how helpful Vicki's knowledge and experiences in Canada where when putting together your once in a lifetime holiday to Canada.
We are delighted you had an amazing time and I will be sure to pass your positive review to Vicki.
All the best, Abigail
Every part of my trip was fantastic
Every part of my trip was fantastic. The hotels were above my expectation, the train experience was great. How did they produce such wonderful food in such cramped conditions ? All the staff that I came into contact with were helpful and professional.
I intend to visit some of the places again in the future, not as part of such a complicated journey.
1 October 2025
Unprompted review
Reply from My Canada Trips
Thank you Robin for your 5 star review. We are delighted to hear you had a fantastic experience in Canada. And that the hotels and VIA Rail journey exceeded your expectations.
I will be sure to pass onto Jennifer you had a lovely time and we look forward to planning your next Canada holiday.
All the best, Abigail
Everything went to plan
Everything went to plan. Whenever there was a query or concern about the planning before the trip, it was always answered quickly and efficiently.
During the trip there were no problems whatsoever and I now have complete confidence in this company’s ability to organise another holiday. Which is what it will do.
17 September 2025
Unprompted review
Reply from My Canada Trips
Thank you Barry and Marian for your 5 star review. We are over the moon to hear you had a fantastic time in Canada. We are also delighted to hear how efficient Gavin was at responding to questions and putting together your tailormade holiday.
We look forward to planning your next Canada holiday.
All the best, Abigail
Huge thank you to Gavin for arranging…
Huge thank you to Gavin for arranging our Canada trip, everything worked as planned and we had the best experience.
1 October 2025
Unprompted review
Reply from My Canada Trips
Thank you Nick for taking your time to leave your 5 star review. We are thrilled to hear you had an amazing time in Canada, I will be sure to pass your kind words to Gavin.
All the best, Abigail
Would recommend!
My Canada Trips helped plan an unforgettable trip for us, and the customer service team were really supportive and responsive with our questions
12 September 2025
Unprompted review
Reply from My Canada Trips
Thank you for your kind words. We’re delighted to hear your trip was unforgettable and that our team’s support and responsiveness helped make the planning process smooth and enjoyable. We really appreciate your feedback.
All the best,
My Canada Trips Team
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